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2 - 7 of 56 reviews
Reviewed July 16, 2017

One bad review every once in a while can turn out to be sour grapes. The first five reviews on here when I just checked now where all low ratings, so much so that it leads me to believe, especially after staying here, that the high rated reviews are the ones about which to be suspicious. The first sign that things were bad was the lights wouldn't come on in the room. The hotel desk clerk fixed some of that, and said he'd be back later to fix the one not working, but he never did. The coffee pot and the alarm clock were both missing in the room. And the beds had some of the flattest pillows I've ever seen. Looked like they'd been there for years. At least housekeeping did a decent job on the overnight first night (hence a 3 for "cleanliness"). This is a dumpy neighborhood, too. Saw several disreputable looking teens hanging out in the parking lot. And on the second night someone fired a gun in the lot. On Sunday when I checked out the night clerk didn't even say a "thank you" when I handed him the room cards, and I had to ASK for a receipt, or he wouldn't have bothered with that. I'm sure there are better choices elsewhere. And next time I'll be sure to check TA first...

  • Stayed: July 2017, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank WinthropJQuiggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 5, 2016 via mobile

This is the worst motel I've ever stayed at. After being on the road for 10 hours I just wanted a no frills place to sleep for a few hours. Picking this place was an enormous mistake! It's filthy. The FIRST room I was assigned to had fresh gum and other suspect things on the floor. They don't use fitted sheets so the mattresses are easily exposed. The sink in the second room was FILTHY! Full of hair and dirt. I guess the owners don't know that San Antonio gets HOT in the summer. The AC's aren't left on so the rooms are sweltering. Even at 2:00am it hadn't cooled down. I'm writing this from my vehicle where I ended up trying to sleep. STAY AWAY FROM THIS PLACE!

Stayed: August 2016, travelled with family
Thank Demetria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 2, 2016 via mobile

The worse family experience ever .

1.nasty,dirty,stinky,un-sanitize ...
2. I made a complain to the office they say come back in the morning to talk yo the manager .
3.towels are all STAIN ...I had to buy my own
4.didnt have any extra pillow I had to buy pillows...
5. Room was stinky and has stains everywhere .
6. The pool very dirty we couldn't swim at all ...
7. Refrigerator will not keep drinks cold
8. 1 small bar soap was the only thing in the sink ...
9. They clean our room and left the curtain OPEN when finish and you can see All our stuffed in the room .
10. Pillow are Stain,Dirty ..

Stayed: April 2016, travelled with family
Thank blufordb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 13, 2015 via mobile

Long story short...checked in & there were bugs in the bed and headboard. Took pics & video went to front desk n Edward told me to come back in the morning & talk to owner, Sushma. Hotels in area were booked, so we were stuck. We had to clean the rooms ourselves. I had no idea these were bedbugs. Spoke to owner and he had the audacity to tell me that the pictures were not from his hotel! He took no responsibility whatsoever! I was livid. We checked out immediately. Then my child said that a library book was left there. We went back to knights inn and spoke to Edward and he said that there was no book turned in. He walked us to the room to check and the room had bn completely cleared. There were no blankets, sheets, pillows and no book. He said they probably threw it away, along with everything else. This place should not be in business. One picture is a screenshot of my pic and Google pic of a bedbug.

Stayed: September 2015, travelled with family
1  Thank avfuller2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 29, 2015

This place was close to where we needed to be , but the bed was not comfortable, they only had four flat pillows and not a warm comforter. The bathroom towels were very worn and thin. youonly got two small towels to dry afer shower. The shower wasn't bad. The safe was locked from the people before I asked at front desk if they could open, they said they would tell the owner when they got in and never did. So we had no safe .
The pool was green so no swimming :(

Room Tip: I don't know if there is any I think they are all the same
  • Stayed: April 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Nancy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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