It goes without saying the management team at this property is top notch. There is no way an organization can run as smoothly as this one does without the talents, professionalism and genuine care for customer satisfaction coming from the top. During our stay we had the opportunity to come in contact with multiple employees. At every level, from Valet, bellhops, front desk, concierge, owner's sales team, housekeeping, restaurant waitstaff and convenience store clerks we felt listened to, understood, respected, and accommodated with a true willingness to see that we were 'wowed'.
We were treated with kindness and respect throughout our stay. The facility is stunningly beautiful, as you would expect in the finest of boutique hotels. There are multiple areas offering quiet escapes to relax and soothe your senses, both inside and out. The hotel is bright and gleaming with natural light reflecting from various marble surfaces. The rapturous smell of lavender wafts throughout the main floor bringing a sense of calm and tranquility. Noted were the live blooming orchids, various fine furnishings, set up as conversation pits, one such even offering the ambiance which only a fire in a fireplace can bring. This property is an amazing treat that I highly recommend and personally plan to return again and again.More
- Free Wifi
- Free parking