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Reviews (2,946)
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2,113 - 2,118 of 2,946 reviews
Reviewed May 7, 2012

My wife and I stayed here for our wedding anniversary and loved it! It's convenient, located on the Riverwalk and a short walk to Market Square. It's comfortable, the room was spacious and modern in the San Fernando Tower. It's full of amenities, with several courtyards and 2 swimming pools. The rooftop swimming pool was busy on the weekend, making a mid-week stay ideal if you want to escape the pool crowds. The freebies were outstanding - breakfast was great. They had a large selection of breakfast foods available. The 5:30 kick back dinner and drinks was really a nice touch and you could tell that everyone enjoyed it. The staff were some of the best I've seen anywhere - always smiling, helpful, courteous and professional. The only thing I noticed (and a very minor one at that) was the internet signal on the room balcony was weak to nonexistent. Other than that, this hotel gives you more for a lot less than other 'high end' hotels and I'd highly recommend it.

Stayed: May 2012, travelled as a couple
Thank gobadgers77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 7, 2012

Hotel used to be an old bank. The hotel is well decorated with a vintage feel, just a little dark. The only reason I did not give all 5's because their towels are so flimsy and carpet is in need of replacement.

  • Stayed: May 2012
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Thank ymcopeland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 6, 2012

Located on the River Walk, this hotel met our needs perfectly. Complimentary buffet breakfast with servers and a good variety of choices. Complimentary freshly popped popcorn and soft drinks or coffee between 3-10pm. Complimentary evening buffet with a three drink limit with a good and changing variety--this COULD be your evening meal. We had a king suite and could not have been more pleased. Superb service by housekeeping. Spacious quarters for our stay. Definitely worth it!!

Room Tip: Be sure to ask for a suite overlooking the River Walk
  • Stayed: May 2012, travelled as a couple
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Thank Deborahc620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 5, 2012

We stayed at the Dury Plaza for three night while in San Antonio. We were in the Sanfernando tower and it was a pain to get to the room (two elevators and a cross-over hallway) and the room was just okay. The television in the bedroom didn't work and the door on the wardrobe was falling off the hinges.

The hotel was showing it's age and is in need of some renovations - especially the carpet and furniture.

Breakfast was great and the hotel was just around the corner from lots of resturants on the River Walk. Would probably stay somewhere else next trip (newer and closer to the action).

Stayed: May 2012
Thank Chesapeake-Mae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DruryHotels, General Manager at Drury Plaza Hotel San Antonio Riverwalk, responded to this reviewResponded May 22, 2012

Thank you for your great comment on our Free hot breakfast and convenient Riverwalk location. I certainly understand it is a short walk to our great rooms that overlook the Riverwalk and main plaza. On your next trip to san Antonio please ask for our rooms in the main tower if you like. We will be more than happy to honor your request.

Fortunately our hotel has been extremely busy since its opening in 2007 and we are always upgrading and repairing any items brought to our attention. There has been nothing so far that we cannot promptly repair if notified. Again we are very sorry we did not catch it before you arrived. We hope to see you again and offer any various room type in another location on your next stay in beautiful San Antonio.

Thank you,

Curt Greer
General Manager

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Reviewed May 3, 2012

The valet worked jammed our luggage on to one cart instead of using two carts likes we asked. A wheel off our luggage broke and ruined the luggage. The asst hotel manager was useless and ignored the complaint. Stay away!! There are a lot better hotels in San Antonio to stay at!!

  • Stayed: April 2012, travelled with family
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Thank SeanHeidi37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DruryHotels, General Manager at Drury Plaza Hotel San Antonio Riverwalk, responded to this reviewResponded May 22, 2012

Thank you for bringing to our attention again this situation with the luggage. We are very sorry the wheel was somehow broken by putting it on the luggage cart. I believe my assistant manager has been in contact with you trying to resolve this issue to your satisfaction. Please return her call and we will be more than happy to get you taken care promptly. If there is anything I can assist with please feel free to call me as well.

Thank you,

Curt Greer
General Manager

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