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Reviewed May 18, 2012

The Drury Plaza is a good value in san Antonio. It's in an old bank building and the hallways feel like an office building which is a nice change from the cookie cutter hallways in other hotels. Our room was a 1 bedroom suite which had a lot of "character" and was quite and comforatable. The lobby is beautiful, the staff are friendly and competent. The hotel is located very close to the riverwalk and in fact has direct access via a basement walkway

On the negative side, the furniture was a bit shabby, the hot water takes forever and the afternoon buffet snack was a madhouse on Saturday night.

  • Stayed: May 2012, travelled with friends
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2  Thank Sirbuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 15, 2012

Recently stayed at the Drury Plaza Hotel Riverwalk in San Antonio. I can sum it up in one word, AWESOME!!! Everyone was exceptionally friendly from the staff working the front desk to the housekeeping personnel. Everyone was always greeting you with sincere smiles. I love the way the hotel kept some of the original decor from the days when the building was a bank. The old vault is still in the basement part of the building. Each evening the provided happy hour for each guest. This included wonderful appetizers and 3 free drinks of your choice (beer, wine, and mixed drinks). Let's just say they didn't hold back on the mixed drinks. For non drinkers unlimited coffee, tea, and soft drinks were available. Each morning they also provide steaming hot breakfast that definitely filled you up! The best part about the hotel is that it's right on the riverwalk! All you need do is take the elevator down to the bottom floor and you were right there! Overall this is a VERY impressive hotel and I will definitely be staying again the next time I'm in San Antonio!

  • Stayed: April 2012, travelled on business
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2  Thank ladle69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 14, 2012

My husband and I took a very quick weekend trip from Houston to SA, TX.

pros of hotel-
1.pet friendly - although I would say that it is not very easy to find a doggie break area. The hotel is right on the RW (very nice) but that area does not have many doggies around and I felt bad letting him go to the bathroom there (don't worry I did clean it up). There is a park a few blocks away though and Pat O Brien's is a dog friendly place to grab a beer, just so the pet travellers know.
2. Perfect location on the RW and pretty lobby
3. comfortable and quiet rooms
4. 3 free drinks in the evening is never a bad thing
5. very friendly staff
6. pretty pool on the roof

cons-

1. the elevators are very, very slow. We had to wait a few turns because they would get a line and be too full once they came. Not normally something that would bother me, but- having the dog, it made it troublesome.

2. the free food in the evening and morning is a nice touch, but is not the best tasting food. You can't really complain about free though, I guess. The dining area gets PACKED though, so if you want that free drink, get there early! Long lines...

3. our room was not ready when we got there (our fault) but they said they would call when it was. well, they never did. We had to check back in. This was the only con to the staff though- overall very nice.

4. a lot of kids. not necessarily a bad thing, but this was for a spontenous anniversary getaway, so... did not add to the romance very much. Good place for families though! :)

overall, we had a nice trip. I would stay again just without the dog and not for our anniversary.

  • Stayed: May 2012, travelled as a couple
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Thank downtheavenue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 12, 2012

Visited San Antonio last weekend for a basketball tournament and opted to stay on the Riverwalk. After finding a discounted rate the morning of (my husband is a govt employee), we chose this hotel and I am glad we did. It was right on the Riverwalk as the name suggests which can sometimes prove false despite the location given by a property. But it was actually the case. We did valet for $19/day which was pricey but standard for the hotels in the vicinity so I guess we can't complain. The staff were nice and very helpful so that was a plus when needing to unload our bags.

We stayed in room 712 which was a corner room so it had several nice big windows to view downtown out of. The room's decor was older, Texan comfort style but it was older in a nice way. It didn't take away from the room's presentation or appearance and met our standards 100%. The bathroom was nice and updated. It had granite countertops, a nice sized tub/shower, and plenty of towels which is important when traveling with family. The beds were clean, nice and very very very comfortable. My husband commented that he had the best night of sleep he'd ever had in his life that night so that speaks volume.

We took the elevator to the roof top pool just to check it out when exploring and it too was nice.

I took advantage of breakfast the following morning and it was superb. Lots of great, quality choices such as: bagels, biscuits, pancakes, fruit, sausage, eggs, cheese, oatmeal, juice, etc...I was very impressed with the quality being that I am used to frozen, pre-made continental breakfasts being offered at most hotels. This was definitely a perk. The hotel staff were walking around asking if customers needed anything, cleaning off tables in a timely manner, etc...it was definitely a refreshing experience. We didn't get to take advantage of the happy hour and free appetizers/drinks due to our tournament games but I am sure it was just as nice as the breakfast and I hope to try it out if we are able to stay again in the future.

Nice, clean, easy access to the action, updated, good, great, free food, friendly, helpful, pleasant staff....what else can you ask for in a hotel? Would recommend to anyone and will be our San Antonio choice moving forward. 5 stars all of the way!

Room Tip: Ask for a high floor room for the view. Take advantage of the BREAKFAST. It was great.
  • Stayed: April 2012, travelled with family
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2  Thank jg79houston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 12, 2012

We loved the location of this hotel. You only had to go down to the basement floor on the elevator and there you were on the Riverwalk. Our stay consisted of 4 nights. The breakfast was just enough as I am not a big breakfast eater. When you returned to the hotel sometime after 3 p.m. you could smell the free popcorn popping. Just enough of a snack until dinner. We went to the "smack down" at 5:30 once. The food consisted of baked potatoes, salad, hot dogs and of course chips and salsa. It was good but not what we were looking for when it came to a full meal. It was great for a snack. The personal touch of the employees was outstanding. There was a young lady named Mandi that worked the food area, such a sweet young lady. Our plane did not leave until 5 p.m. and the front desk kept our luggage until time to leave and we could go and explore the city some more without worrying about carrying it. They reserved a taxi for us the night before so all we had to do was sit in the lobby and wait for the taxi driver to find us. We could not have found a better place to stay.

Room Tip: If you can choose stay in the old bank building instead of the annex. We kept getting turned around trying to find our room in the towers. But it was not a biggy. Next time we will ask for the bank building.
  • Stayed: May 2012, travelled as a couple
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2  Thank walker557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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