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Reviews (154)
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All reviewsbistro staffcourtyard brandvisiting family in san antonioquiet locationneeds updatingmini refrigeratorrooms are cleanan older propertysan antonio attractionsfree wifinice hotelwould stay here againbed was very comfortablecommon areasa great stayking roomriver walk
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7 - 12 of 154 reviews
Reviewed September 24, 2017 via mobile

The staff seems like it is their first day and there isn't any customer service. They seemed to have the previous bug problem fixed, but the rooms smell musty and you worry all your clothes will smell that way - yuck!

Stayed: September 2017, travelled on business
Thank Jwvv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded September 26, 2017

Good afternoon Jwvv,

Thank you for taking the time to write a response for our hotel. We apologize about your recent stay with us, but rest assured we have since addressed the problems with the staff. If your travels ever bring you back to San Antonio, we would love to have you as our guests. Please feel free to contact me at any time at (210)614-7100.



Sincerely,
Joshua Montemayor
Operations Manager
(210)614-7100

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 19, 2017 via mobile

The overall stay was good. Great breakfast. Clean spacious rooms. I'm rating it 4 out of 5 because the beds weren't very comfortable and the temperature in the room wasn't cold enough. The staff was nice and friendly.

I would consider staying here again.

Stayed: August 2017, travelled with family
Thank Whiskeyhope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 29, 2017 via mobile

The staff is Wonderful and friendly. But, when they remodeled the lobby they forgot the rooms. This is an older property centrally located. The rooms are clean and the bed was very comfortable. The downside is being able to wake up at 5 am hearing the conversation of tbe people stayung next to you...

Stayed: June 2017, travelled on business
1  Thank Catharine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYSAMedicalCenterMgr, General Manager at Courtyard by Marriott San Antonio Medical Center, responded to this reviewResponded July 1, 2017

Thank you for choosing our Courtyard and thank you for your very kind words about out staff. I will make certain you comments are shared with the team. We were saddened to read about the noise you encountered. We understand how frustrating that can be when traveling. We apologize and please know you can call on the staff at Marriott to assist with loud guests or TV's that may be a little loud.

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Reviewed June 18, 2017 via mobile

Came to this hotel as a means to runaway for an evening and be close to where my evening plans were as to mot have to drive too far too late. I was not disappointed. I am local to San Antonio but I will definitely run away to this property as it offers a nice quiet environment to relax and rest. Convenient but driving distance away from local attractions, I can see this property as beneficial for families on a vacation in San Antonio or business partners to the city. There is a pool for the kiddos and a bistro on property. The rooms were all kept and clean. The elevator is a little stuffy and warm but maybe that is just an elevator thing. It was a great stay.

Stayed: June 2017, travelled solo
Thank Happybeans79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 15, 2017

We were traveling on business, and stayed here. It was a nice but older property. It was quiet and had everything we needed. Free wifi, refrigerator and microwave, and the beds were comfy. For the area, the price was good, but a little higher than we typically pay. Worth the stay though.

  • Stayed: March 2017, travelled on business
    • Value
    • Location
    • Service
Thank Lisa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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