The ladies at the front desk were polite, both when we checked in and the next morning when we asked for a refund for the second night. I would be sleeping in my car or on a park bench before staying there for another night
I give this place a rating of 0.0 Overfilled Garbage cans in breezeway, Doors that did not want to shut, Drapes were nasty, Carpet that is stained and NASTY, Bedspread smelled nasty, Carpet base falling off the walls, Broken vanity with missing panels, 5 Roach Motels in the vanity, Dirty and cracked sink, Toilet permanently dirty looking due to missing coating, Large collection of pubic hair in corners of bathroom - Nasty, Bathtub has MOLD in all corners, Bathtub is just plain NASTY with months and possibly years of filth at the bottom of the tub, as well as a USED bar of soap in on the soap dish. AND the roach motels must be full, because we saw cockroaches running along the wall. It was clearly evident that the rooms are not cleaned between stays. We are just praying to the almighty that the towels and sheets were recently cleaned. We arrived after midnight and were exhausted, so we did not really look at the place, we simply went to bed. But upon waking the next morning, we discover the truly nastiness of this place. We showered (wife wanted to take a bath but was unwilling to sit in the tub), got dressed, moved all belongings back to the car and told the lady at the front desk we would not be staying another night and I would like a refund for that much. She simply asked what room, without asking why. We think she probably gets that a lot so why ask.
- Official Description (provided by the hotel):
- Siegel Suites San Antonio offers clean, comfortable rooms at an affordable price. We have a free hot buffet breakfast for all of our guests. We are conveniently located off I-35 and a 1/2 mile from Splashtown & minutes to downtown San Antonio. ... more less
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- Also Known As:
- Quality Inn & Suites Near Fort Sam Houston Hotel San Antonio
- Quality Inn And Suites Near Fort Sam Houston
- Clarion San Antonio
- San Antonio Holiday Inn
- Holiday Inn San Antonio