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“Our daughters wedding”

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Hyatt Regency San Antonio
Ranked #21 of 358 Hotels in San Antonio
Certificate of Excellence
GreenLeadersSilver level
Reviewed 1 January 2018

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank delaineg511
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded 3 January 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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46 - 52 of 3,301 reviews

Reviewed 30 December 2017

We thoroughly enjoyed the property, clean, accommodating, great location. Very friendly staff. Knew our preferences and made sure we were comfortable. Location is premium to all major sights, and a short cab to Pearl District. Highly recommend.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank thomasmB6212ZN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded 3 January 2018

Hi thomasmB6212ZN,

Thank you for your review of your recent stay at our property. We are so glad you enjoyed our convenient location to the Riverwalk sites and the Pearl District, and our friendly staff. We hope to see you again in the future on your next visit to San Antonio!

Best,
Hyatt Regency San Antonio

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Reviewed 29 December 2017 via mobile

Stayed there two nights during the Alamo Bowl football game , It was the Team hotel for TCU , Everything customer service was excellent above and beyond many hotels , room was good but nothing more then a room that I have paid much less on previous visits to San Antonio. Classic example of great location and amenities.

Stayed: December 2017, travelled with family
1  Thank 121Tony123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded 3 January 2018

Hi 121Tony123,

Thank you for taking the time to review your recent stay with us during the Alamo Bowl. We are glad to hear you enjoyed our Riverwalk location and friendly staff, and we hope to see you again in the future!

Best,
Hyatt Regency San Antonoi

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Reviewed 28 December 2017 via mobile

Beautiful lobby and water features downstairs. Room was good; nothing out of the ordinary. I feel like most Hyatt Regency’s I’ve stayed at have been nicer room-wise. I would choose it for the location on the riverwalk over anything else. Our room overlooked the lobby and got a little loud on Friday night.

Stayed: December 2017, travelled as a couple
1  Thank crystalcoast717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded 29 December 2017

Hi crystalcoast717,

Thank you for your review of your recent stay at our property. We are glad to hear that you enjoyed our convenient Riverwalk location; however we are disappointed to hear of your negative experiences while at our hotel. We hope to see you on your next visit to San Antonio!

Best,
Hyatt Regency San Antonoi

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Reviewed 28 December 2017

Husband and I stayed here christmas eve-eve. No complaints about service or room. Staff were very friendly when we checked in and checked out. The location was perfect for sightseeing downtown, it really is in the middle of everything. Only downside was that the room we got overlooked the "lobby" area which was still beautiful, but we didn't have a view to outside. TIP: when you check in ask for the breakfast special ( 2 for $30) you can only get it if you ask for it the day you check in. I would say this hotel is in the mid-range price but definitely can fall under luxurious as well. I didn't give it 5 stars just because we had to pay for parking I feel like that should be included.

Room Tip: If you want a view of the river or outside you will have to ask for it.
See more room tips
  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Service
2  Thank Reba W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded 29 December 2017

Hi Reba W,

Thank you for your review of your recent stay at our property. We are glad to hear that you enjoyed our convenient Riverwalk location; however we are disappointed to hear of your negative experience with the lack of hotel parking options. We hope to see you on your next visit to San Antonio.

Best,
Hyatt Regency San Antonoi

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Reviewed 27 December 2017 via mobile

We have stayed at the Hyatt several times and have always had a pleasant stay. It is located in the heart of the Riverwalk and is very convenient. It gets loud on the River view side and the walls are paper thin. After a long flight we decided to order room service. What a mistake that was, first the prices boarder on gouging during a natural disaster, second they add 22% gratuity plus $4.00 on every order, and finally the food is average at best. The Hotel is dated and is not the quality and elegance we have come to expect from Hyatt Hotels but the prices still are.

Stayed: December 2017, travelled as a couple
1  Thank MIKE D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded 29 December 2017

Hi MIKE D,

Thank you for your review of your recent stay at our property. We are glad to hear that you choose to spend your time at the Riverwalk with us; however we are disappointed to hear of your negative experiences while at our hotel. Please know your comments will be shared and utilized for us all to learn and grow. We hope to see you on your next visit to San Antonio

Best,
Hyatt Regency San Antonio

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Reviewed 26 December 2017

All staff was great!! They were courteous, nice and helpful. Location of motel is the best. Right next to our favorite restaraunts and places to have cocktails. Weather was also beautiful for outdoor dining or just hanging outside.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank L8693CWryanp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded 27 December 2017

Hi L8693CWryanp,

Thank you for your review of your recent stay at our property. We are delighted to her that you enjoyed our convenient location to the Riverwalk sites and restaurants, and our friendly staff. We hope to see you again in the future!

Best,
Hyatt Regency San Antonio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency San Antonio

Address: 123 Losoya St, San Antonio, TX 78205-2688
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in San Antonio
#11 Luxury Hotel in San Antonio
#18 Romantic Hotel in San Antonio
#18 Business Hotel in San Antonio
#30 Family Hotel in San Antonio
Price Range: $268 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency San Antonio 4*
Number of rooms: 630
Official Description (provided by the hotel):
Experience the heart of the Riverwalk at Hyatt Regency San Antonio. We are the only San Antonio Riverwalk hotel directly overlooking the historic Alamo and on the Riverwalk, connecting two of San Antonio's top destinations through our 16 story atrium lobby. Be the center of our attention while you are in the center of the action taking advantage of our unequaled location in the heart of dining and entertainment venues surrounding our Riverwalk hotel. ... more   less 
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Also Known As:
Hyatt Regency San Antonio Hotel San Antonio
San Antonio Hyatt Regency
Hyatt San Antonio

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