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2,031
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All reviews great location the river walk q bar alamo view rooftop pool self parking lobby bar beautiful hotel direct access convention center room key riverwalk area hotel restaurant rivercenter mall per day conference atrium
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Reviewed January 3, 2018

We picked the Hyatt because of its great location on the Riverwalk, but what a bonus to be able to see the NYE fireworks being shot off the Tower of the Americas. It was a VERY cold evening (28 degrees) for TX, so we opted to watch the fireworks from our room on the 11th floor. A perfect end to our long-weekend stay. The hotel room was spacious, clean and well appointed. Hotel staff we passed in the halls were friendly and helpful. The hotel bar was very busy, and we enjoyed watching football out of the cold air. Loved staying here!

Room Tip: Rooms on the city side over look the Alamo and Tower of the Americas. Rooms on the other side over look the Riverwalk. You can't lose.
  • Stayed: December 2017, travelled as a couple
    • Value
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Thank Dallasgal56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded January 4, 2018

Hi Dallasgal56,

Thank you for your review of your recent stay at our property. We are so glad you enjoyed our convenient location to the Riverwalk sites, Q Bar, our comfy rooms and friendly staff.We are delighted to hear that you also enjoyed the NYE celebrations. We hope to see you again in the future!

Happy New Year!

Best,
Hyatt Regency San Antonio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 3, 2018

Best hotel location on the Riverwalk, without question! Just 2 blocks from the Alamo. The facility exceeded my expectations. Specifically, room condition, fitness room, staff, etc performed magnificently! They my be learning from the Hotel Impossible TV show...or, the TV show is teaching the TV show.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank ronaldkeithf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded January 4, 2018

Hi ronaldkeithf,

Thank you for your review of your recent stay at our property. We are so glad you enjoyed our convenient location to the Riverwalk and the Alamo. We are delighted to hear that you enjoyed our sleeping rooms, fitness center, and friendly staff. We hope to see you again in the future whenever your travels bring you back to San Antonio!

Best,
Hyatt Regency San Antonio

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Reviewed January 2, 2018 via mobile

Enjoyed 4 days at the Hyatt. Rooftop pool is a great place to relax even when it's too cold to swim. There is no hot tub, unfortunately. The work out room had about 4 treadmills, 2 ellipticals, machines and free weights. Medicine balls and foam rollers are also available.

Direct access to the rivers walk, and a central location on the Riverwalk. Staff is friendly and helpful. One of our favorite Hyatt's to visit.

Stayed: January 2018, travelled as a couple
Thank Joshua B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded January 3, 2018

Hi Joshua B,

Thank you for taking the time to review your recent stay with us. We are glad to hear you enjoyed our Riverwalk location, friendly staff, and our fitness center. We hope to see you again in the future!

Best,
Hyatt Regency San Antonio

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Reviewed January 2, 2018 via mobile

Decor is gorgeous. The location is ideal- not just easy access to the river walk but we had a beautiful view of the Alamo as well. Also the rooftop pool is incredible. It's a great way to spend some time during the afternoon heat. Staff was always friendly. Had a good experience with room service and accommodations for traveling with infant. Would absolutely recommend.

Stayed: October 2017, travelled with family
Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded January 3, 2018

Hi Kate M,

Thank you for your positive feedback about our hotel. We are happy to hear you enjoyed our hotel's location to downtown sites, our rooftop pool, and our friendly staff. We are also delighted to hear that you enjoyed your experience with room service and the accommodations offered to you for traveling with your infant. We look forward to seeing you on your next visit to San Antonio!

Best,
Hyatt Regency San Antonio

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Reviewed January 2, 2018

The hotel was about average for the price paid, however, I will not stay there again due to their firearms policy. They have both 30.06 and 30.07 signs posted. Our room smelled a little musty and there was a large air mover(fan) in the hallway. The staff was nice though.

  • Stayed: December 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank S7140CAmarkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded January 3, 2018

Hi S7140CAmarkk,

Thank you for your review of your recent stay at our property. We are glad to hear that you choose to spend your time at the Riverwalk with us and were happy with our friendly staff; however we are disappointed to hear of your negative experiences while at our hotel. Please know your comments will be shared and utilized for us all to learn and grow. We hope to see you on your next visit to San Antonio.

Best,
Hyatt Regency San Antonio

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