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“Great Hotel to enjoy the River Walk and Downtown San Antonio”

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Hyatt Regency San Antonio
Ranked #20 of 358 Hotels in San Antonio
Certificate of Excellence
GreenLeadersSilver level
Reviewed 3 January 2018

Just recently got back from 4 night at the Hyatt Regency San Antonio. It was an excellent hotel with wonderful service and a perfect location. The hotel is accommodating to families and service animals and it's location on the River Walk makes it a wonderful place to stay. San Antonio is a beautiful and walkable city with plenty of great food and shops in the downtown area. We stayed ina n interior suite with a separate living room and bedroom area. Super clean rooms and excellent staff made this a very pleasant mini-vacation. Highly recommend this hotel if you've never been to San Antonio, great place to see the sites with a comfortable and spacious accommodations. The hotel has direct access to the River Walk and is near several excellent restaurants.

Room Tip: If you want a quiet room, ask for an interior suite. Did not hear the fireworks going on over NYE!
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  • Stayed: December 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank 558jeank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded 4 January 2018

Hi 558jeank,

Thank you for your review of your recent stay at our property. We are so glad you enjoyed our convenient location to the Riverwalk sites, restaurants and shops, our comfy rooms and friendly staff. We look forward to seeing you on your next visit to San Antonio.

Best,
Hyatt Regency San Antonio

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39 - 45 of 3,302 reviews

Reviewed 3 January 2018

Within walking distance of the Alamo and lots of good shops. Right on the Riverwalk. Comfortable beds and quiet rooms. Friendly staff. Only thing I have to say negative was don't eat breakfast their - coffee awful very disappointed breakfast. We were there Thanksgiving day until Saturday. Should have researched the Holiday River Parade a little better. Stay there don't move your CAR.

Room Tip: Ask for a room with a view of either the Alamo or Riverwalk
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  • Stayed: November 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Debbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded 4 January 2018

Hi Debbie S,

Thank you for your review of your recent stay at our property during Thanksgiving. We are so glad you enjoyed our convenient location to the Riverwalk and the Alamo, our comfy rooms, and our friendly staff; however we are disappointed to hear of our negative experience with our breakfast options. We hope to see you on your next visit to San Antonio.

Best,
Hyatt Regency San Antonio

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Reviewed 3 January 2018

We picked the Hyatt because of its great location on the Riverwalk, but what a bonus to be able to see the NYE fireworks being shot off the Tower of the Americas. It was a VERY cold evening (28 degrees) for TX, so we opted to watch the fireworks from our room on the 11th floor. A perfect end to our long-weekend stay. The hotel room was spacious, clean and well appointed. Hotel staff we passed in the halls were friendly and helpful. The hotel bar was very busy, and we enjoyed watching football out of the cold air. Loved staying here!

Room Tip: Rooms on the city side over look the Alamo and Tower of the Americas. Rooms on the other side over l...
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  • Stayed: December 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Dallasgal56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded 4 January 2018

Hi Dallasgal56,

Thank you for your review of your recent stay at our property. We are so glad you enjoyed our convenient location to the Riverwalk sites, Q Bar, our comfy rooms and friendly staff.We are delighted to hear that you also enjoyed the NYE celebrations. We hope to see you again in the future!

Happy New Year!

Best,
Hyatt Regency San Antonio

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Reviewed 3 January 2018

Best hotel location on the Riverwalk, without question! Just 2 blocks from the Alamo. The facility exceeded my expectations. Specifically, room condition, fitness room, staff, etc performed magnificently! They my be learning from the Hotel Impossible TV show...or, the TV show is teaching the TV show.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank ronaldkeithf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded 4 January 2018

Hi ronaldkeithf,

Thank you for your review of your recent stay at our property. We are so glad you enjoyed our convenient location to the Riverwalk and the Alamo. We are delighted to hear that you enjoyed our sleeping rooms, fitness center, and friendly staff. We hope to see you again in the future whenever your travels bring you back to San Antonio!

Best,
Hyatt Regency San Antonio

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Reviewed 2 January 2018 via mobile

Enjoyed 4 days at the Hyatt. Rooftop pool is a great place to relax even when it's too cold to swim. There is no hot tub, unfortunately. The work out room had about 4 treadmills, 2 ellipticals, machines and free weights. Medicine balls and foam rollers are also available.

Direct access to the rivers walk, and a central location on the Riverwalk. Staff is friendly and helpful. One of our favorite Hyatt's to visit.

Stayed: January 2018, travelled as a couple
Thank Joshua B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded 3 January 2018

Hi Joshua B,

Thank you for taking the time to review your recent stay with us. We are glad to hear you enjoyed our Riverwalk location, friendly staff, and our fitness center. We hope to see you again in the future!

Best,
Hyatt Regency San Antonio

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Reviewed 2 January 2018 via mobile

Decor is gorgeous. The location is ideal- not just easy access to the river walk but we had a beautiful view of the Alamo as well. Also the rooftop pool is incredible. It's a great way to spend some time during the afternoon heat. Staff was always friendly. Had a good experience with room service and accommodations for traveling with infant. Would absolutely recommend.

Stayed: October 2017, travelled with family
Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded 3 January 2018

Hi Kate M,

Thank you for your positive feedback about our hotel. We are happy to hear you enjoyed our hotel's location to downtown sites, our rooftop pool, and our friendly staff. We are also delighted to hear that you enjoyed your experience with room service and the accommodations offered to you for traveling with your infant. We look forward to seeing you on your next visit to San Antonio!

Best,
Hyatt Regency San Antonio

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Reviewed 2 January 2018

The hotel was about average for the price paid, however, I will not stay there again due to their firearms policy. They have both 30.06 and 30.07 signs posted. Our room smelled a little musty and there was a large air mover(fan) in the hallway. The staff was nice though.

  • Stayed: December 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank S7140CAmarkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this reviewResponded 3 January 2018

Hi S7140CAmarkk,

Thank you for your review of your recent stay at our property. We are glad to hear that you choose to spend your time at the Riverwalk with us and were happy with our friendly staff; however we are disappointed to hear of your negative experiences while at our hotel. Please know your comments will be shared and utilized for us all to learn and grow. We hope to see you on your next visit to San Antonio.

Best,
Hyatt Regency San Antonio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency San Antonio

Address: 123 Losoya St, San Antonio, TX 78205-2688
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in San Antonio
#10 Luxury Hotel in San Antonio
#18 Business Hotel in San Antonio
#18 Romantic Hotel in San Antonio
#30 Family Hotel in San Antonio
Price Range: C$269 - C$568 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency San Antonio 4*
Number of rooms: 630
Official Description (provided by the hotel):
Experience the heart of the Riverwalk at Hyatt Regency San Antonio. We are the only San Antonio Riverwalk hotel directly overlooking the historic Alamo and on the Riverwalk, connecting two of San Antonio's top destinations through our 16 story atrium lobby. Be the center of our attention while you are in the center of the action taking advantage of our unequaled location in the heart of dining and entertainment venues surrounding our Riverwalk hotel. ... more   less 
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Also Known As:
Hyatt Regency San Antonio Hotel San Antonio
San Antonio Hyatt Regency
Hyatt San Antonio

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