I stayed 2 nights in January for work commitments. I called ahead due to a very late check in time to make sure my room was reserved.
Upon arrival the staff thanked me for calling as their occupancy was 100%. The other person at check in informed me there was a youth group on my floor and if I had any problems to immediately call and it would be dealt with. It was all quiet, but the staff's attention to a potential problem was appreciated.
The room itself was comfortable. I spent little enough time sleeping in it and even less awake there, but it was nice.
The only down side is the parking situation. You have to pay to park in a garage. Mine was pre-paid so I don't know the rate, but the ramps are extremely tight and you need to swipe your room key to get in and out. That's all well and good, but if your room key is not activated for parking (like mine on the first day) and the booth is not manned, then you have to wait for help.
So overall, the convenience factor of being downtown is outweighed by the parking factor. The rooms are nice, but for less hassle there are several other places across the river in West Springfield where there is free ground level parking. The staff was very good however and deserve an attaboy.
- Official Description (provided by the hotel):
- The Springfield Marriott hotel, near I-91 and I-90, is ideal for family vacations, business trips, and leisure travel. This Springfield, MA hotel is located near the Basketball Hall of Fame, Six Flags New England, the Dr. Seuss Memorial, the MassMutual Center, and other attractions. As the premier downtown Springfield, MA hotel, the Springfield Marriott offers 11,000 sq ft of newly renovated meeting space that is perfect for business, weddings, and social events of any size. ... more less
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- Also Known As:
- Marriott Springfield Hotel Springfield