We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hampton Inn Scranton at Montage Mountain”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hampton Inn Scranton at Montage Mountain
Ranked #2 of 10 Hotels in Scranton
Certificate of Excellence
Rockville, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Hampton Inn Scranton at Montage Mountain”
Reviewed 10 November 2011

I am usually very happy with Hampton Inns. However the Hampton Inn at Montage Ski Area was not as clean as others. I was very disappointed. The pool area was also not as clean as I would have liked.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Margaret B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonScranton, Director of Sales at Hampton Inn Scranton at Montage Mountain, responded to this review, 13 November 2011
Hello grandmamarg,

Thank you for taking the time to write this review, I apologize that you felt our property was not cleanly during your recent stay, we have always received such good compliments on our cleanliness and pride ourselves on that. Thank you again for taking the time to write this review, and we hope to have you as our guest again in the future, as your experience is out of the normal for us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

692 reviews from our community

Traveller rating
    364
    208
    71
    34
    15
See reviews for
244
199
56
132
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Hamilton, Canada
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 October 2011

Another great stay. We stopped here on our way to NYC. The hotel is very clean and breakfast was great. I could go for a sausage pattie and biscuits and gravy right now. My wife --not so much. She goes more for cereals and fruit. They have it all. Scranton was much nicer than we expected. The only issue was the entrance as we came off the highway at night and saw a sign indicating to turn left into hotel. It's really the second left as the first is the on-ramp to the highway from where we came. We did a quick loop at the next exit and headed back again. Maybe the entrance should be marked better. Only only minor complaint. Great stay.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Moneyman10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonScranton, Director of Sales at Hampton Inn Scranton at Montage Mountain, responded to this review, 13 November 2011
Hello Moneyman10,

Thank you so much for taking the time to write this review, it truly means alot to us! Thank you for your compliments on our cleanliness, as we do pride ourselves on that. We are so glad to hear that you enjoyed the variety of our On the House Hot Breakfast and that the Scranton area was enjoyable for you during your stay!! We thank you again for taking the time to write this review, and we hope to have you stay with us again in the near future!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Royal Tunbridge Wells, United Kingdom
Level Contributor
341 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed 30 October 2011

Slightly oddball place to stay, Scranton, we thought but wanted to nip into LL Bean in Allentown on way back to JFK so Scranton, backed up by the Trip A reviews and with Billy Joel reverberating in my ears, fitted the bill.

Very friendly receptionist Rachel checked us in - swapping two pre-booked rooms on differing floors to a pair next door to each other proactively without us saying a word. Then proceeded to remind us that they had been looking after a large package for us for over a week. We had had a large dog bed 'shipped to our US address' which was the Hampton, Scranton and they had made no fuss at all - just were curious to know what was inside as it was a couple of feet cubed! - (well done BA on the way home!).

Again, a clean comfortable stay. Good recommendations for local restaurants - most in or around the surrounding malls - but such is the US unless you stay in or near a character town. We ate in a good but small-chain steak restaurant about 5 minutes away.

Good clean pool and hot-tub. The gym too looked clean and well equipped but I had already had a work-out driving over the Catskills jousting with (very early) late October snow and after that swim was ready only to exercise my jaw on a rare 12oz USDA New York Strip with a Caesar salad, fries and a Sam Adams!

I suppose we have a slight issue with the 'free' Hampton breakfasts having experienced a few now. Not with the food at all but just the amount of throw-away flatware and packaging. After a reasonable breakfast for four our table is knee-deep in (land-fill?) plastic. Plates, bowls, cups, knives, forks, spoons, butter, cheese, jam pots and paper napkins are all heaved in the bin. Slightly contrasts with the green 're-use of towel' policy. Difficult to cure I suppose but grates with us who re-cycle teabags and loo rolls!

Apart from that minor gripe we will use Hampton Inns again when it suits us on our next US 'road trip'.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CurtisG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonScranton, Director of Sales at Hampton Inn Scranton at Montage Mountain, responded to this review, 13 November 2011
Hello CurtisG ,

Thank you so much for taking the time to write a review of our hotel, after you recent stay with us! We are so glad to hear that you enjoyed your stay and thank you for your kind words about our Front Desk Agent, Rachel, we will certainly pass the compliment on to her!

I know you had mentioned some concerns on the amount of throw away plates, bowls, silverware, etc. I am pleased to tell you that our plates are actually enviroware and biodegradable, our bowls are tater ware and also biodegradable, our silverware (forks, spoons, and knives) are also all enviroware and biodegradable, this is a Hampton Standard that we are very proud to follow. I hope this information will help eliminate the concerns you had with our breakfast and we hope to have you as our guest again in the near future!

Thank you again for taking the time to submit this review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
AndWhere2Next
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 October 2011

I stayed at the Hampton Inn in October. There's not much exceptional to report about the property. Consistent with all of my experiences with the brand, the service is friendly and the quality of the hotel is average. I can't say that the value was great because the room was $152 and for a Hampton Inn in Scranton, I expected a lower price. As a point of comparison, I stayed at an upscale hotel in the center of Dallas the week before for $175 a night...and Scranton is certainly no Dallas.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndWhere2Next
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonScranton, Director of Sales at Hampton Inn Scranton at Montage Mountain, responded to this review, 13 November 2011
Hello AndWhere2Next,

Thank you so much for taking the time to write this review of our hotel! We are so glad that you enjoyed your stay with us and found our hotel service to be friendly! I apologize that you don't feel the value of our hotel matched the room rate, I assure you our rates are competitive with the area hotels surrounding our location. Thank you again and we would love to have you as our guest in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, PA
Level Contributor
148 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 21 October 2011

We choose Hampton Inns for their consistency of being clean and having the amenities we like. This Hampton met our expectations plus! There were lots of outlets in the room (to charge all our gadgets). The heating/air conditioning worked well. The mini frig & microwave & TV were all nice. The beds were comfortable and clean. The WIFI worked well and the computer in the lobby also worked fine. The pool was large and people were using it. They gave us a map of the area with a map of the hotel floor plan on the other side of the paper, these both are very helpful to have. The lobby is set up that the front desk has a clear view of the front entrance and a rear entrance that comes in to the dining area. The room had an extra sink just outside the bathroom, I don't think that is necessary but this might be handy when a family is using the room. A nice arm chair in the room would have been nice to have. The decor of the hotel is a bit on the modern side so the room chair did not have arms which isn't as comfortable as an arm chair. Our alarm clock did not work properly, a maintenance man did come and realized the clock was unplugged and working off the battery. However, after he plugged it in the dial did light up but we still could not get the alarm to set. We just used the "wake up call" service.

The staff were all welcoming to all the guests. I do want to compliment Rebecca (day shift) & Mark (evening shift) at the front desk, both were especially friendly & helpful. Melissa in housekeeping was probably the friendliest person I have met in a long time. She made me feel at home and did a thorough job of refreshing our room. My husband was on a business trip and I went along with him. I went to get away from my work and to relax and read. The lobby area and an outside seating area were nice for sitting and relaxing & reading my book.

Room Tip: Ask for a room on the even side of the hallway for the beautiful view of the mountain.
See more room tips
  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DeeDeePA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonScranton, Director of Sales at Hampton Inn Scranton at Montage Mountain, responded to this review, 26 October 2011
Hello Dee1Dee,

Thank you so much for your kind review!!! We are so glad that we were able to meet your expectations and make your stay with us enjoyable and memorable! I am glad to hear that you were able to utilize so many of the ammenities we offer here at the Hampton Inn Scranton during your stay. Thank you also for your kind compliments on Rebecca and Mark, we do pride ourselves on superior customer service and appreciate you taking the time to note this. We hope to have you as our guest again!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsford, New York
Level Contributor
125 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 12 October 2011

We used the Hampton Inn Scranton at Montage Mountain for a brief overnight stay on the way home from New York City. Located just off of I-81 and adjacent shopping and dining, for a reasonably priced Hampton property this had a very good pool/hot tub combination, in a spacious building off of the main hotel building. One consequence is a reduction of the "chlorine aroma" common to hotel lobbies adjacent pools.

Overall this is a well maintained, standard Hampton Inn property with free Wi-Fi, complimentary breakfast. We had a brief but restful stay as we continued our way home from the weekend.

Room Tip: When coming from I-81 Southbound onto Montage Mountain Road, look carefully at the freeway intersect...
See more room tips
  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BZT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonScranton, Director of Sales at Hampton Inn Scranton at Montage Mountain, responded to this review, 18 October 2011
Hello BZT,

Thank you so much for taking the time to write this review! We greatly value your feedback! Thank you so much for your compliments on our indoor pool and it's location! We are so glad you enjoyed your stay with us and look forward to having you as our guest in the future!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia
Level Contributor
129 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 1 October 2011

A remodeling last summer has turned this hotel into a comfortable and stylish hotel. The rooms were nicely decorated and comfortable and the bathrooms had lots of space. A good restaurant 2 minutes away makes this the ideal package for an overnight stay in Scranton.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SMLBARB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonScranton, Director of Sales at Hampton Inn Scranton at Montage Mountain, responded to this review, 3 October 2011
Hello SMLBARB,

Thank you so much for staying with us! We are so happy to hear that you enjoyed the recent renovations we have completed! We are so proud of the new hotel and are excited to share it with all of our guests!! We are looking forward to have you as our guest again in the future! Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Scranton
0.2 km away
Comfort Suites
Comfort Suites
#4 of 10 in Scranton
404 reviews
4.1 km away
Hilton Scranton & Conference Center
4.1 km away
Radisson Lackawanna Station Hotel Scranton
Show Prices
Show Prices
Show Prices
3.5 km away
Four Points by Sheraton Scranton
0.9 km away
SpringHill Suites Scranton Wilkes-Barre
12.3 km away
Days Inn Scranton PA
Days Inn Scranton PA
#8 of 10 in Scranton
608 reviews
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Scranton at Montage Mountain? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Scranton at Montage Mountain

Property: Hampton Inn Scranton at Montage Mountain
Address: 22 Montage Mountain Rd, Scranton, PA 18507
Phone Number:
Region: United States > Pennsylvania > Scranton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 10 Hotels in Scranton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Scranton at Montage Mountain 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Tucked between the Allegheny Mountains and the Pocono Mountains, our Hampton Inn® hotel in Scranton at Montage Mountain is just a mile from one of the most popular ski slopes in the Northeast. In fact, you can even watch skiers on Sno Mountain from our warm and cozy lobby. Reserve a room with a mountain view and fireplace here at the Hampton Inn hotel in Scranton at Montage Mountain, and you'll have a recipe for a vacation you'll never forget. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Hilton Hotels Direct, Travelocity.ca, Cancelon, HotelQuickly and getaroom.com so you can book your Hampton Inn Scranton at Montage Mountain reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Scranton At Montage Mountain Hotel Scranton
Scranton Hampton Inn
Hampton Inn Montage Mountain

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing