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Traveller rating
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All reviews grand canyon train tracks clean hotel pool and hot tub would stay again yogurt hot breakfast one night stay convenient location bed was comfortable pillows pet dogs
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Reviewed January 21, 2021

The staff was friendly and helpful. The rooms weren't anything special but they were clean and provided us a place to stay. We enjoyed the pool and hot tub. It was clean and masks were used. Breakfast was not a hot breakfast because of covid but they did provide muffins and yogurt.

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank malloryl732
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy Iniguez, General Manager at Days Inn & Suites, East Flagstaff, responded to this reviewResponded April 2, 2021

Thank you so much for the review. We look forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 15, 2021

Worse hotel ever !!!! Do not stay here ! Really bad costume service. My boyfriend left his very expensive hat there & we called to see if their was a way they can ship it out to us since we live in Phoenix & the so call” Manager “ answered & just said yes That they were going to give us a call the next morning didn’t even bother to check or make sure they hat was there . Next day comes and she says that “theirs no hat & that it was our responsibility to not leave it there which I understand but she didn’t even bother to care or even try to see if they can find it ! Really rude and unprofessional!! The beds had stains on the sheets as well and blood on the chair ! We informed the front desk lady and now she’s saying there’s no documentation that we informed her !! don’t waste ur money here !

Date of stay: January 2021
Trip type: Travelled with family
2  Thank 87jacquelynr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 14, 2021

This hotel has the worse customer service!!! Including the general manager Cindy... room was dirty bed sheets and couches has stains....beds were old and so uncomfortable!! We asked for more towels and toilet paper because we stayed there for 2 nights we never got any they were just ignoring all our requests so we had to buy toilet paper from the store... we notified manager and she is so rude and careless... corporate or owner need to have someone train their employees seriously and Cindy shouldn’t be there as a manager!! Well a manager at all because she is rude and never tried resolving the issue

Date of stay: January 2021
Trip type: Travelled with family
1  Thank Pamelajalisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 11, 2021

This place is a joke!!! Never had a such a bad experience at a hotel like in this one, there was blood on the ottoman and a broken bed so I notified the front desk immediately, she never offered to change us rooms or anything she only said that they were going to clean it and they were going to send maintenance well none of those 2 happened the next day I talked to the same lady at the front desk telling her that and she says she was going to have a manager call me it ended up being worse she didn’t apologize she was being all sarcastic and took like a joke!!! Room was dirty old couch and beds had stain marks and ottoman with blood, rude staff, rude managers, I honestly felt discriminated by each one of the staff!!! No one cared and no one offered to help!!! There’s always a solution to everything but they instead were rude to me and family! how worse can it get? Smh ‍♂️ Please don’t stay here

Date of stay: January 2021
Trip type: Travelled with family
2  Thank T3617PPandrewh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 21, 2020

Check in process went smooth. Clean room. Nothing fancy. No complaints. Location good for our needs. Breakfast limited to muffin and yogurt because of COVID restrictions, which is not uncommon. Would stay there again.

Date of stay: September 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank dmussino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy Iniguez, General Manager at Days Inn & Suites, East Flagstaff, responded to this reviewResponded October 22, 2020

We look forward to seeing you again soon. Stay well and safe!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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