My fiance and I spent three nights at the Harborside Inn in early June, 2011 during a weekend getaway. Our experience was extremely pleasant from start to finish.
The woman that checked us in was very polite and helpful and we were quickly shown to our room. The rooms themselves are pretty basic, but they are certainly far nicer than any other accommodations that you could find in Newport for a similar price. They were also clean and the beds were very comfortable.
The continental breakfast and afternoon cookies that are served in their dining room were both delicious and very much appreciated.
Having parking space was a great perk and we were within a short walk to all of the downtown attractions.
A quick note...
About 15 minutes after check-in, I turned on the TV and the cable box shot out a spark and then began to smoke. I called the front desk and they apologized profusely and the hotel manager came by our room personally to remedy the situation and to give us some great recommendations on local restaurants. We were given a new cable box within 30 minutes and the problem was solved. Issues like this could arise at any hotel. What separates good establishments from bad ones is the way that these problems are addressed by the staff, and I think that Harborside Inn handled the whole affair spectacularly.
- Official Description (provided by the hotel):
- Ideal waterfront location in downtown Newport, RI. Fifteen rooms and lofted suites with private balconies overlooking the water or historic cityscape. Parking, continental breakfast and wifi incuded. Friendly service, too! ... more less
- Reservation Options:
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- Also Known As:
- Harborside Hotel Newport