This was our 2nd trip to Waikiki, and our family of four (kids ages 8 & 14) traveled from Feb 21-27 and LOVED our stay at the Outrigger. We had booked an Ocean View room, and we checked in late (11 PM) and Stacey with the bell service was so friendly and helpful, he met us up at our room with our luggage - so awesome! We had really wanted to upgrade to ocean front, so I had called earlier that morning and spoke with Mikala who asked me to come see her when we got up the next morning and she'd see if she had an upgrade available for the remainder of our stay. She showed us two different rooms and she was so accomodating in moving us to a room we liked. I've never experienced great customer service like that so a big Maholo to her!!! She was awesome and very nice too!! We ended up in a 3rd floor room (#320) which was two rooms from the front on the diamond head side of the bldg. We had a great view of the ocean and loved watching the surfers day and night. The maid service was great, brought us extra towels when we requested them and kept the room clean. The only negative we have were the beds were a little "springy" for our liking... not bad, but would have liked a little more comfortable bed. We did get used to them after the 3rd day. We didn't spend much time in the room anyway (just to sleep and change). We didn't mind the short wait for the elevators... and never had much of a problem like some of the other reviews i've seen. You had to have a key to get to any floors so that was nice for security.
We loved Dukes...from the buffet in the morning, to the salads and burgers/fries for lunch to the great cocktails and live music in the evening - it was the best place to eat and relax. The beach was nice.. a little crowded... but we loved boogie boarding and playing in the surf. The sand is really soft and the water is clean with medium waves fun enough without being to scary. The surf school in front was nice too, kids took surfing lessons and then the older kids rented boards for a few hours. Catamaran ride was fun.. only $25 for adults/$10 kids, so pretty inexpensive and was really fun, they take you out for an hour and sometimes see dolphins, whales and flying fish.. we only saw a whale, but was still lots of fun and people in the front got soaked on the way out. The pool area was not big but nice and clean, most chairs were occupied early, and you could get and exchange towels as often as you needed which was really nice. The Deli in the lower lobby had the best sandwiches and smoothies and was really reasonable too. Lots to do right there on the beach in front of the hotel which was really nice.
We rented a car and the valets were VERY efficient even though a little spendy $30/day but worth it if you want to explore the island. We went snorkeling at Hanauma Bay, did a jungle tour at Kuloa Ranch and went up to the north shore a couple of days to to watch the surfers on pipeline, and take a surf lesson at turtle bay. Stopped at Ted's Bakery on the northshore and had the best breakfast sandwich, cornbread and pie ever!! Every evening we came back to the hotel and the valets were so quick and helpful. Also, every evening went out shopping and to a different restaurant every night. Loved eating at Jimmy Buffets Beachcomber, Tiki's, and Lulu's. Lots of great stores - from the The International Market right across the street to the ABC stores on every block and all the little specialty shops in between. The street entertainment was the best too... from magicians, to dancers to artists... the evenings always flew by so fast and it was nice to be able to walk to everything - we stayed out til 11 every night shopping and walking around. We did make a trip to Walmart on our first day (what an experience that was!!) to get snacks/breakfast stuff/bottled water - to save a little money and calories! Loved having a coffee shop Seattle Best right in lower lobby too, to grab a coffee every morning.
Overall we loved the "smaller" hotel type feel the Outrigger has where everyone is so friendly and you don't need a "map" to get around the property. We felt like we could really relax and be "at home" for a week. We are already planning on coming back next year!! They are doing renovations (new doors, soundproofing, new carpets, better lighting in bathroom, pool/beach areas) too so it will be exciting and can't wait to see how it turns out.
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- Also Known As:
- Outrigger Waikiki On The Beach Hotel Honolulu
- Outrigger Hotel Honolulu
- Outrigger Waikiki Beach Resort Honolulu, Hawaii
- Outrigger Honolulu
- Honolulu Outrigger