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All reviews hilton lagoon full kitchen waikiki beach rentals private condo jack lord ocean view ala moana friday night fireworks red lobster the hilton hawaiian village large balcony living area across the street valet parking fireworks show convenience store bit dated
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Reviewed September 7, 2018 via mobile

Great location. Extremely comfortable beds. Easy access to beach and walking distance to shopping and attractions. Limited food within complex in terms of eating options. Friendly staffing. Great room size and bathrooms and mini kitchen area well worth using as very pricey to eat/drink out.

Stayed: July 2018, travelled as a couple
Thank yvonne_2305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes K, General Manager at Ilikai Hotel & Luxury Suites, responded to this reviewResponded 4 weeks ago

Aloha yvonne_2305! We're so glad you enjoyed your stay with us and we thank you for your great review! Having a kitchen certainly adds great value when deciding where to stay in Waikiki. Our location is ideal with the Duke Kahanamoku Lagoon next door as well as close proximity to the Ala Moana Shopping Center. We look forward to your next visit!

Mahalo Nui Loa!

Wes Kawakami
General Manager
Ilikai Hotel & Luxury Suites

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Reviewed September 5, 2018 via mobile

Absolutely the best place to stay in hawaii. Would love to buy our unit but don’t have a million bucks spare. Close to everything, clean fabulous view and pools. Bus stops right out front. ABCGrocery stores all around

Stayed: September 2018
1  Thank alex2856
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes K, General Manager at Ilikai Hotel & Luxury Suites, responded to this reviewResponded 4 weeks ago

Aloha alex2856! Thank you so much for your positive review! Great accommodation and ideal location are an awesome combination! We're so glad you enjoyed your stay and we look forward to hosting you again soon!

Mahalo Nui Loa!

Wes Kawakami
General Manager
Ilikai Hotel & Luxury Suites

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Reviewed September 3, 2018

Aside from waiting a long time to valet park the car, check in went pretty quickly. They offer beach or pool towels, beach chairs, and a card for free DVD rentals. Our room was on the second floor, and it was spacious and comfortable. There were no ice machines on that floor so we had to go to the front desk to get ice. There are a variety of shops and restaurants downstairs, which are very convenient. The main pool was crowded so we went to the second floor pool, which was beautiful. In the afternoon the shade of the surrounding buildings blocks the sun from this pool, which I enjoyed, but if you want sun, then go in the morning or mid day.In all, we were happy with the hotel.

  • Stayed: September 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank Windy_Keala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes K, General Manager at Ilikai Hotel & Luxury Suites, responded to this reviewResponded September 4, 2018

Aloha Windy_Keala! We're so glad you enjoyed our accommodations and location! I'm sorry the valet took a long time. They are usually very prompt so I will forward your comments to the parking manager. Many guests enjoy the pools as they are 2 different experiences in regards to crowds, depth, and lighting. We're happy you found the 2nd floor one better for you. Thank you for staying with us and we look forward to your next visit!

Mahalo,

Wes Kawakami
General Manager
Ilikai Hotel & Luxury Suites

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Reviewed August 31, 2018

We stayed one night in one of the hotel suites on the 25th floor and seven nights in an AirBNB rental on the 6th floor. The hotel units were all renovated and lovely. The staff were nice. However, once we switched over to the rental unit the front desk staff were not as helpful even though a hurricane warning was issued. They made it clear that rental units guests would basically have to fend for themselves should a hurricane hit.

Aside from that, the hotel was well situated and the ice cream shop on main floor and other little shops were a nice touch. The pool was a basic but well maintained although it was always busy. The fountains in the main courtyard and the musicians that played on occasion created a lovely atmosphere. The hotel was mainly an older crowd (60+) or young families. It was right beside the Hilton Village so there was lots of dining and retail options.

Stayed: August 2018, travelled with family
Thank TRCD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes K, General Manager at Ilikai Hotel & Luxury Suites, responded to this reviewResponded September 4, 2018

Aloha TRCD! Thank you for staying with us and we wish you didn't have to experience the hurricane warning during your stay. The Association of Apartment Owners (AOAO) sent notices to each unit as well as posting them near the elevators to keep everyone informed. We basically reiterated the same message to all of our guests in the hotel with a few other tips since all of the hotel units have full kitchens and flashlights in case of an emergency. In times of an emergency, we follow our established procedures and assist anyone who needs assistance. The security officers in the building are here 24/7 to assist everyone. The warning did cause some anxiety but I'm very proud our staff still reported to work to service our guests. We do hope you'll again choose to stay at the Ilikai Hotel & Luxury Suites.

Mahalo,

Wes Kawakami
General Manager
Ilikai Hotel & Luxury Suites

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Reviewed August 29, 2018 via mobile

Hard to find something bad about this place. Of course quality comes w/ a price. Just to be picky valet service was always very busy, we haven’t waited to long anyway. The view from the 23th floor was amazing, even on the mountain side of the building

Stayed: August 2018, travelled as a couple
Thank weiss534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes K, General Manager at Ilikai Hotel & Luxury Suites, responded to this reviewResponded September 4, 2018

Aloha weiss534! Thank you very much for staying in one of our Luxury Mountain View Junior Suites! We're delighted that you enjoyed your stay despite the timing of the valet service. We will be sure the parking manager is aware of your comments. They are usually quite prompt so we apologize for the delay in receiving your vehicle. We hope you'll return and stay in one of our Luxury Ocean View or Sunset Ocean View Junior Suites!

Mahalo,

Wes Kawakami
General Manager
Ilikai Hotel & Luxury Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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