We chose the hotel for the location, near shopping and near the ala moana beach park which is lovely. But everything that could went wrong, the faucet broke and water sprayed all over the bathroom. I did call to have it fixed and then I needed to call to have it cleaned up! Later that day , upon returning from dinner the lights were not working. I called the desk and somebody came to fix it, he was there 30 minutes until 10:30 and we really wanted to go to sleep.
When I mentioned this at the desk in the morning , they gave us $20 discount, big deal! They did not seem to apologetic and I think it really ruined the stay! We will probably try another place next time. It is just too impersonal, and without much aloha!
- Official Description (provided by the hotel):
- Honolulu’s landmark hotel is beside the world’s largest open-air shopping mall, and a short stroll to the inviting waters of the Pacific. Choose from over 1000 rooms, each with free WiFi and either mountain, city or ocean views. Some larger suites also include kitchen facilities. A host of dining options exist within the hotel, including a restaurant on the 36th floor. Ala Moana Hotel also offers nearly 15,000 square feet of flexible meeting space, up to nine meeting rooms and WiFi and satellite conference facilities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Ala Moana Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Ala Moana
- Ala Moana Honolulu
- Ala Moana Hotel Honolulu, Hawaii