We chose the hotel for the location, near shopping and near the ala moana beach park which is lovely. But everything that could went wrong, the faucet broke and water sprayed all over the bathroom. I did call to have it fixed and then I needed to call to have it cleaned up! Later that day , upon returning from dinner the lights were not working. I called the desk and somebody came to fix it, he was there 30 minutes until 10:30 and we really wanted to go to sleep.
When I mentioned this at the desk in the morning , they gave us $20 discount, big deal! They did not seem to apologetic and I think it really ruined the stay! We will probably try another place next time. It is just too impersonal, and without much aloha!
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- Also Known As:
- Hotel Ala Moana
- Ala Moana Honolulu
- Ala Moana Hotel Honolulu, Hawaii