We choose Halekulani since my wife stayed there 10 years ago and mentioned it was the best hotel at that time and was bit concerned whether they will have same standards now, whether it will be too old of a property. But I have to say after staying at Halekulani for 5 nights and looking at the other hotels nearby, this is still the best hotel in Waikiki, hands down.
We have stayed in some nice hotels around the world and Halekulani service was second to none. Knowing how big the hotel is and how many rooms they have, I could not comprehend how they can maintain such a high level of service for all guests. I was genuinely impressed by the service staff and the overall service at the hotel.
Reception/Check-in staff was courteous, attentive and warm. Service staff at the hotel entrance was equally courteous and always looking to help. Staff at the restaurants/pool area/ souvenir shop/security staff all were impressive and always with a smile. I went for a run one morning and got back and the security staff came over and asked how was the run and chatted for 5 mins giving me recommendation on running paths for the next day. Now thats attention to detail. We spent 4 nights first and left for Maui and returned back to Halekulani after 5 days and all the staff remembered us and welcomed us back to the hotel. Very impressive service standards.
We stayed in two different categories of room in our stay, once in the Oceanfront room and the second time in the Diamond head view room. Both were nice with some great views of the beach and very elegantly done. I think elegant touch is the touch they are going for and they have got it right. The rooms were comfortable, decent sized for a resort hotel with nice amenities. The evening turn down service present was a nice touch.
Location of the hotel is prime, beautiful ocean view all around with nice gardens surrounding the hotel. It's close proximity to shopping areas, ABC store, starbucks all makes up for convenient location. Beach in front of the hotel is not big, but the pool area is lovely and makes it up for it.
We had dinner twice at Orchids and all the dishes we tried were very nice and they seem to use local produce to a large extent and that is reflected in the fresh taste. Service again at the restaurant was top notch. We tried the famous Halekulani Sunday brunch and that was a real gastronomic treat.
Overall this is a great hotel and we would not look elsewhere for our next trip.
- Official Description (provided by the hotel):
- Halekulani has been hosting visitors to Waikiki Beach for nearly 100 years. Today its reputation for gracious hospitality, impeccable service and magnificent cuisine is unequaled on Oahu and renowned, throughout the world. ... more less
- Reservation Options:
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- Also Known As:
- Halekulani Hotel Honolulu, Hawaii