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Reviews (2,718)
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1,953
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Reviewed March 12, 2017

The hotel staff was amazing. We arrived early for check-in, and the clerk found us a room so we could get showered and changed to enjoy the rest of our day. The room had a pretty garden courtyard view with a spacious bedroom and bathroom. The grounds are lovely. The open layout of the first floor was so inviting with a warm breeze enveloping us as we explored. I cannot wait to stay again!!

  • Stayed: September 2016, travelled with friends
    • Value
    • Location
    • Service
Thank dragonhmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 12, 2017

We have chosen this hotel for a 2 nights stay arriving from UK before our heading to Maui.
The hotel is huge, very well appointed and with a top class service.
We did enjoy the variety of the breakfast and the extremely nicely appointed room, with a spacious bathroom full of any kind of amenities. We had a lovely dinner in the Orchid restaurant, spoiled by attentive and professional waiters.
Pool really nice but too crowded for our taste.
Overall, a very good place to spend few days, classy and elegant.

  • Stayed: August 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Jenny-Vic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 8, 2017 via mobile

We have stayed multiple times in Honolulu and Halekulani has by far the best service when compared to other 5-star hotel which can be quite bad.

I have also stayed at the Kahala and while the hardware is amazing there, the service is really average.

The Halekulani is a getting old, but the service and friendliness is unmatched. On a global standard they are where a 5 star hotel should be - it's just many of the 5 star hotels still struggles with consistent service.

Sunset drinks with the Hula band is one of my favourite activities. Breakfast is excellent but overall I wouldn't say the food is incredible there.

Check in is simple, room service and house keeping prompt and concierge super helpful.





Stayed: July 2016, travelled with family
3  Thank sydney-shang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 8, 2017

We have stayed at the hotel twice. It is right on the Waikiki beach. It has an excellent french restaurant. The hotel is not the most modern one but very clean compared to some other. It is not on the big street so it is quieter yet very convenient. Love to come back here if we come to Honolulu again.

  • Stayed: February 2017, travelled on business
    • Value
    • Location
    • Service
Thank Cibeyato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 5, 2017

We've always loved coming back here. Perfect customer service, perfect location and yet it's not packed with tourists like other hotels. Love their restaurants too, must not miss out on the sunset happy hour with live band. Thumbs up!

  • Stayed: July 2016, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank bratbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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