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Reviewed October 28, 2016 via mobile

And i used to stay when it was the laquita and always loved the 24 hour pool hot tub and work out room and beds are awesome i would recommend any one to stay they are friendly ,clean and compared to super 8 your in total luxury for cheaper r close to price i give em a 10 for total quality

Date of stay: October 2016
Trip type: Travelled solo
Thank Barbie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather B, General Manager at Quality Inn & Suites, responded to this reviewResponded December 19, 2016

Dear Barbie S,

I'm sorry to hear about your dying husband. I'm glad to hear that we could make your stay comfortable during that time. We hope to see you again under better circumstances.

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 26, 2016

There's nothing horrible about this hotel, but my mattress was worn-out and gave me a wicked backache. It's reasonably clean, but I wasn't able to get hot water for a shower. If you can get a room for $60 a night, definitely consider. Otherwise, I don't think it's worth the money.

The location is good, though. An easy walk to pretty much all of downtown Walla Walla.

Date of stay: October 2016
Thank thekingofska
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather B, General Manager at Quality Inn & Suites, responded to this reviewResponded December 19, 2016

Dear thekingofska,

I apologize for their being no hot water, we worked as quickly and efficiently as possible to get the issue fixed and had total comfort solutions down responding to the issue. Since your stay we have worked on replacing our mattresses to better sure our guests. I enjoyed your feedback so we are able to better improve any issues we may have. I hope you give us another chance in the future.

Thank you

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Reviewed October 17, 2016

This is a nice and clean Quality inn with a terriffic staff. The staff was always willing to help and suggest places to visity and good directions. The hotel and our room was clean and comfortable. My favorite part of a hotel stay is the spa tube, this one is hot, really hot. I really enjoyed it alot. Very good is very good, which made a really nice stay.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank R8432SDrobertj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather B, General Manager at Quality Inn & Suites, responded to this reviewResponded December 19, 2016

Dear R8432SDrobertj,

Thank you for your feedback. I love hearing positive feedback especially on the staff. I will be sure to share this with them.

Thank you, we hope to see you soon.

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Reviewed October 10, 2016

Pros:
Location is near many restaurants, shopping and central business district. Property looks good from the outside and room was pleasing in appearance. Pets are free if you need such. Sheets were of fine quality.
Cons:
Shower valve probably dates to 1960s and took all my strength to pull out. Mattress was more like a hammock. Badly needs to be upgraded.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank ForeverDiscerning
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather B, General Manager at Quality Inn & Suites, responded to this reviewResponded October 11, 2016

Dear ForeverDiscerning,

I apologize for your unsatisfying stay with us. I would love to be informed on what room you were in so I would be able to fix the shower valve and replace the mattress of this room. Please come stay with us again to give us another try. Again I do apologize for your stay.

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Reviewed October 5, 2016

It was clean, the staff was very friendly and had decent size rooms. The hot tub and pool were nice to have at the end of the day. Very convenient to be able to walk into town. I would stay here again.

Date of stay: September 2016
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Jessica H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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