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Holiday Inn Express Cincinnati West
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Reviews (175)
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All reviewstennis tournamentthe breakfast areaquiet locationvery nice place to stayspent one nightnext morningfree breakfastnice breakfastshort stayrecommend this hotelroom ratecomfortable bedice machineroom was largefront desk staffomeletproperty
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Reviewed March 22, 2012

I stayed here for business related travel. I had a King room, very spacious, good sized fridge, microwave, nice tv. While I was they upgraded the lamps in the room to something more modern. It was HOT when I was there and I prefer open windows to AC, and I was able to have both, the 5th floor windows opened about 4 inches. Good food nearby and a Meijer across the street. The continental breakfast was very good. The traditional bagels, cereal, yogurt as well as pancakes, eggs, biscuits, gravy, cinnamon rolls... and all hot. In the same room as breakfast was a tv tuned to the morning news and it was a nice sitting area with a fireplace. They also have a small exercise room. It was very quiet and peaceful. My only complaint was I could not seem to get hot water at night, but it was perfectly fine for the morning shower.

Room Tip: the higher floors give you a nice view, it is not exactly mountains and rivers but it is hilly and nice to see farther out.
  • Stayed: March 2012, travelled on business
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1  Thank Megan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sejalarch, General Manager at Holiday Inn Express Cincinnati West, responded to this reviewResponded April 10, 2012

Dear Megan A,
Thank you for the detailed review of our hotel. We are thrilled with your comments! We appreciate the information regarding the hot water, this issue will be addressed immediately. We like to think we have the best select service breakfast selection and accompanying dining space in town! The morning sunlight that pours into the dining space is also a bonus.

We look forward to your next stay!

Sincerely,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 27, 2012

My daughter and I were in town for a tennis tournament. Room was plenty big with 2 comfortable beds and plentiful pillows. We liked having the mini refrigerator in the room to keep her sports drinks cold. Breakfast was very good. Very clean, very nice setting.
Donna was especially helpful while getting our breakfast. Would not only recommend this hotel, but am also planning on staying here again in the future.

  • Stayed: February 2012, travelled with family
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2  Thank Molly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sejalarch, General Manager at Holiday Inn Express Cincinnati West, responded to this reviewResponded April 10, 2012

Dear Molly F,
So glad you enjoyed your stay. Perhaps we will see you at the W&S Open in Cincinnati in August. Please ask our front desk agents about the restaurant discount program available at our hotel the next time you stay with us.

Thank you for staying with us. We look forward to seeing you soon!

Sincerely,
General Manager

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Reviewed February 24, 2012

We stayed here because we couldn't find a booking closer to the Lawrenceburg casinos. The space was quite roomy, and the area was clean. Nice breakfast, and there's a large, new-ish shopping center just a hop and skip down the street.

The only downside was the bed itself. It was rather hard, wiggly, and sort of caved in a bit in the middle. But it wasn't a deal breaker. We did smell smoke a bit. We're not smokers, but faint smoke smells don't offend us, so that wasn't a big issue. We stayed on the main floor, so if occasional cig smell offends you, you might want to choose the upper floors.

A pleasant stay; if Lawrenceburg is booked, we'd gladly stay here again.

Room Tip: Choose an upper floor if you want to make sure there's no wafting smoke odor.
  • Stayed: February 2012, travelled as a couple
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Thank Jaxrabbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sejalarch, General Manager at Holiday Inn Express Cincinnati West, responded to this reviewResponded April 10, 2012

Jaxrabbit,
Thank you for the review comments. Our staff does a terrific job pampering our guests and keeping the hotel safe and clean. We cater to many people at the Holiday Inn Express Cincinnati West, including those that smoke and those with pets. Its not easy trying to keep the smell of smoke isolated, however we will do a better job.

We recently purchased new mattresses for an entire floor, come give them a second try.

What will it take to make us your choice hotel when visiting the Casinos? When the Horseshoe Casino opens in late 2012, please give us a call.

We look forward to seeing you again!

Sincerely,
General Manager

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Reviewed February 8, 2012

Stayed here for four nights while visiting family. The desk, housekeeping and breakfast staffs were excellent. They had a very good variety of breakfast items in the very large breakfast area, with tv and fireplace. The room was very nicely appointed and very clean. They have a flat screen TV, large desk and two phones and a choice of soft or firm pillows. All furniture, bedding and drapes were excellent. The separate vanity area is large and very nice. This hotel is about 1-2 years old and still looks new. We would definitely stay here again and our daughter and son-in-law had another room and this was their second time to stay at this location.

  • Stayed: February 2012, travelled as a couple
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1  Thank Richard J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 29, 2012

Very clean. Very friendly. Up to date. The best breakfast area in a free-breakfast hotel that I've seen in a long time. Nice selection including eggs, sausage, pastries, fruit, yogurt, cereal and an automatic pancake (not waffles) maker - I never saw one of those before. About 20 tables in a huge airy room with a 2 story fireplace and big wondows, all kept stocked and clean by a friendly lady named Donna.

  • Stayed: January 2012, travelled with family
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1  Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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