We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (187)
Filter reviews
187 results
Traveller rating
60
67
42
13
5
Traveller type
Time of year
LanguageAll languages
More languages
60
67
42
13
5
Show reviews that mention
All reviews great room stayed here pancake maker smoke detector front desk tennis tournament each evening the breakfast area yogurt outdoor pool spent one night in great shape next morning good nights sleep free breakfast comfortable beds flat screen tv
Filter
Updating list...
49 - 54 of 187 reviews
Reviewed January 24, 2016

We stayed only one night for a short visit to people living nearby. The location was great with a choice of restaurants. It is a quiet, nice environment. We found the hotel very clean and in great condition. We had breakfast at our friends' home so did not try the meal provided by the hotel but it is probably the standard fare for Holiday Inn Express. We would highly recommend this as a place to stay.

Room Tip: We liked the non smoking rooms on the top floor. It was really quiet.
  • Stayed: January 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Charleen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this reviewResponded February 7, 2016

Dear Charleen S,

Thanks for your review of the Holiday Inn Express Cincinnati West. It is our pleasure to provide clean and comfortable accommodations along with superior service. Our location allows our guests easy access to most of Cincinnati's area attractions while being in a quiet residential area. We hope the next time you will be able to join us for our Hot Express Start Breakfast and we look forward to serving you again soon!

Sincerely,
Ken Broering, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 18, 2016 via mobile

We stayed here for a hockey tournament. The staff at this holiday Inn Express were very accommodating and helpful. They went out of their way to help out team. For example, we had a very early morning game and they were willing to set up breakfast early to accommodate our needs. Stephanie in particular was very helpful. Rooms were clean and comfortable. Housekeeping was great as well.

Stayed: January 2016, travelled with friends
Thank Beth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this reviewResponded February 7, 2016

Dear Beth,

Thanks for your review of the Holiday Inn Express Cincinnati West. I hope you enjoyed the hockey tournament and am pleased that our staff was able to make each interaction count. I have passed along your comments to Stephanie with my added thanks for making your stay more enjoyable and hope that we will be your hotel of choice when in Cincinnati.

Sincerely,
Ken Broering, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 7, 2015 via mobile

Front desk was very friendly upon arrival. It was such a nice touch to have coffee available in the lobby. Our room was nice and cozy. I slept so well in the bed. Everything was good. Only complaint I had was that the carpet had stains in numerous areas. Lobby near breakfast was decorated beautifully for the holiday. Staff was very friendly when I went to the free breakfast. Was able to grab coffee, a banana and yogurt. Would stay again.

Stayed: December 2015, travelled with friends
Thank shannonbR1000MD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this reviewResponded December 9, 2015

Dear ShannonB1014,

Thanks for your review of the Holiday Inn Express Cincinnati West. We are pleased that you enjoyed your recent visit to Cincinnati and found your room to be nice and cozy. Coffee is available 24 hours a day in our upper lobby and our Hot Express Start Breakfast is served daily beginning at 6AM. We are in the process of replacing carpeting as well. All of us here at the Holiday Inn Express Cincinnati West look forward to serving you again on future visits to the area!

Sincerely,
Ken Broering, General Manager
Holiday Inn Express Cincinnati West

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 6, 2015

My husband, Mark, and I booked this hotel through Priceline because it was the closest to my son's home, over the Thanksgiving holiday! Even though we were paying a deeply discounted price we were still afforded all the amenities the hotel had to offer. The complimentary breakfast was unbelievable, delicious, hot and ample. The huge array of breakfast foods was just unbelievable. The room was impeccable, the king bed was, without a doubt, the most comfortable bed in which we'd ever slept. I will tell you without bragging, my husband and I are world travelers and this was better than home. This hotel also had a nice Laundromat and a great fitness room. Because we ended up staying an extra night outside the Priceline reservation, the room rate was very affordable. The staff, the breakfast, the facility were all top notch. We will definitely stay there on our next visit. Thanks to all of the staff for making our visit so very comfortable! What a wonderful crew, everyone of them.

Room Tip: A room away from the elevators and ice machine is quieter.
  • Stayed: November 2015, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sunny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this reviewResponded December 9, 2015

Dear SunnyL,

Thanks for your comments regarding your recent stay here at the Holiday Inn Express Cincinnati West. It was our pleasure to be your home away from home during your recent visit. The hotel associates try and make each interaction count with all guests and are always pleased to hear comments on their actions. All of us here at the Holiday Inn Express Cincinnati west look forward to serving you again!

Sincerely,
Ken Broering, General Manager
Holiday Inn Express Cincinnati West

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 6, 2015 via mobile

Not a bad hotel for its age. Staff very friendly. Located right off interstate and next to shopping. Only a very minor issue in our room, remote for tv didn't work. We stated on the 5th floor, the top floor, there were several spots on the ceiling that had been painted from water stains. Probably should've painted the whole ceiling. Other than that, clean room, comfortable bed and courteous staff.

Stayed: December 2015, travelled as a couple
Thank spoc911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this reviewResponded December 9, 2015

Dear spoc911,

Thanks for your review of the Holiday Inn Express Cincinnati West. It is our goal to provide clean and comfortable accommodations along with superior service. The Holiday Inn Express Cincinnati West opened in September 2008, and even though we are only a 7 years old, our color scheme makes us appear older than we are. I have passed along your comments to our maintenance associates to ensure any touch ups are completed to be uniform in appearance. All of us here at the Holiday Inn Express Cincinnati West look forward to serving you again on future visits to the area!

Sincerely,
Ken Broering, General Manager
Holiday Inn Express Cincinnati West

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews