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Reviewed February 26, 2020

This is the second club med i have done the first being Pragelato. Peisey is much much better!!! Better location better and a much better hotel feel. The staff were also brilliant and was a great vibe in the hotel with always something going on. The most fustrating thing with Clubmed and it is a major one) is they dont have any afiliation with an other mountain restaurants apart from there own and the kids are always coming back for lunch at the same place where they have breakfast and dinner., boring even for a 10 year old....so i took my kids with me the last 3 days as they can all ski. I just know if i book a different company i will miss the atmosphere in the hotel from the apres ski to the evening entertainment. (which the evening wasnt the best but still always something going on)
Probably one of the best ski holidays as a family we have had!!!!

Date of stay: February 2020
Thank leeb469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMed, Guest Relations Manager at Club Med Peisey-Vallandry - French Alps, responded to this reviewResponded March 9, 2020

Dear leeb469,

Thank you for your feedback. We are delighted to know that you had a good time in Peisey-Vallandry. We've passed your suggestion on to the Chief of Village for his information and consideration.
We hope to welcome you a third time in one of our beautiful resorts!

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 22, 2020

My family and I spent the last week of January at the Pesey-vallandry Club Med.
Overall it was a great trip and we loved the village. Below I list the positives and negatives:
1. Negatives
The major negative was the transfer to and from the village. We purchased the transfer directly with the Club Med and were led to believe that it was a private shuttle. We have been to other Club Meds in France before and always had private cars. But when we arrived in Geneva, after a very long flight, we learned that we still had to wait for another family that would be arriving in another flight, which arrived way after ours.
We waited for 1 HOUR, with a lot of complaining, before we convinced the Club Med people responsible that we shouldn’t wait any longer. The other flight had not arrived yet and we didn’t know whether those other guests would choose to go straight to shuttle or dine first. Either way, it was a very inconsiderate stance to guests. We eventually convinced them to allow us to leave on the van, since there was no sign of the other family. Club Med SHOULD NOT be selling shuttle services to customers arriving in different flights, since it subjects people to delays and long waiting times, when they actually believe they will arrive to a private car. The trip back was on a bus and quite early, but what annoyed us what the lack of information and flexibility from the front desk (especially the night manager). All this was relayed to customer services at the village and during our check in, but we got no response feom Club Med.
Another small negative was that we found the pool too cold.

2. positives
The village is situated in a big mountain with lots of tracks, and its great. We had a lot of fun and ESF teachers were the usual top quality. The big highlights were the food - especially the oysters and seafood served during the week - and the GOs in the miniclub. We have two daughters, 10 and 6, and they loved being at the mini club. We thank especially Mailla, Maylis, João and Dimitri, which made them feel safe and entertained for the whole trip. The girls made many friends and never wanted to leave the mini club activities. The kids party on the last day, with the dancing and pyramid of glasses on non-alcoholic champagne, was great fun. We really enjoyed the experience and felt that the GOs and village manager were really intent in making us feel good. The spa was really nice too.

With all the above, I do recommend the village. Just don’t use their shuttle service.

Date of stay: January 2020
Trip type: Travelled with family
Thank FMRG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMed, Guest Relations Manager at Club Med Peisey-Vallandry - French Alps, responded to this reviewResponded February 25, 2020

Dear FMRG,

Thank you for this constructive feedback. We've passed it on to the resort for their information and consideration. We are pleased to know that you enjoyed the accommodations and we hope to welcome you again soon!

Regards,

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Reviewed February 19, 2020

It was our third Club Med ski holiday - we love Club Med in the Alps - especially this one! Excellent location, beautiful property, great room layout, incredibly friendly and hardworking staff, fantastic skiing! We've already recommended this Club Med resort to a few our friends/colleagues.

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Club Med
Thank michaelpopov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMed, Guest Relations Manager at Club Med Peisey-Vallandry - French Alps, responded to this reviewResponded February 21, 2020

Dear michaelpopov,

Thank you for your feedback regarding your stay in Peisey-Vallandry. We are delighted to know that you had a good time and we hope to welcome you again soon!

Kind regards,

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Reviewed February 16, 2020

We had a great ski week. rooms and club are very nice.
The ski room is very crowded, people are standing on each other
The food should get better, The quality of the ingredients is high but the cooking is just not good enough, no taste or creativity and its just shame.

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Club Med
Thank shird636
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMed, Guest Relations Manager at Club Med Peisey-Vallandry - French Alps, responded to this reviewResponded February 17, 2020

Dear shird636,

Thank you for taking time to review your stay in Peisey-Vallandry. We've passed your feedback on to the resort for their consideration. We hope to welcome you soon in one of our resorts!

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 15, 2020 via mobile

We came here with our 9yo and 3yo to have a 'real' vacation. We've been to club Med before (both in summer and winter) but it's the first time, my wife told me she felt like she had a real good time.
For us, the children's team lead by Nelly made this club a cut above the others. Special thanks to Charlotte, Clémentine, Ely, Jennifer, Melanie.

Date of stay: February 2020
Trip type: Travelled with family
Thank 774philippes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMed, Guest Relations Manager at Club Med Peisey-Vallandry - French Alps, responded to this reviewResponded February 17, 2020

Dear 774philippes,

Thank you for your feedback. We are delighted to know that you enjoyed your family holiday in Peisey-Vallandry. We hope to see you again soon!

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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