Our family, friends and business associates have been "Club Medding" for over 20 years - we've spent a total of more than 30 weeks at one Club Med or another! That has to say something for the traditional Club Med Formula. We're currently at Club Med Peisey-Vallandry for the 2nd time and it's a great place to spend a week skiing or snowboarding or just enjoying the sun and snow! But aside from the fact that the resort is looking a little tired (I'm told it's due for a refurb this summer) Club Med need to make more fuss of their "regulars" as well as their first-timers. Last year Club Med Les Arcs Panorama welcomed us with a bottle of wine and a "thank you for choosing Club Med again" card. It was the gesture which was important not the wine (it's an "All-Inclusive" deal after all!); this time around nothing - not even a welcome card! When my friend asked Management why Le Club doesn't make more fuss of GMs who have been coming to Club Med for more than 20 years the answer given was "the system doesn't allow it". I can offer a piece of advice to Club Med: SYSTEMS don't run resorts - PEOPLE do! and Club Med knows that better than anyone (or used to). Maybe a revisit of its customer service roots is needed if it wants to survive (and thrive) in the modern world of travel.

This is the second club med i have done the first being Pragelato. Peisey is much much better!!! Better location better and a much better hotel feel. The staff were also brilliant and was a great vibe in the hotel with always something going on. The most fustrating thing with Clubmed and it is a major one) is they dont have any afiliation with an other mountain restaurants apart from there own and the kids are always coming back for lunch at the same place where they have breakfast and dinner., boring even for a 10 year old....so i took my kids with me the last 3 days as they can all ski. I just know if i book a different company i will miss the atmosphere in the hotel from the apres ski to the evening entertainment. (which the evening wasnt the best but still always something going on)
Probably one of the best ski holidays as a family we have had!!!!

My family and I spent the last week of January at the Pesey-vallandry Club Med.
Overall it was a great trip and we loved the village. Below I list the positives and negatives:
1. Negatives
The major negative was the transfer to and from the village. We purchased the transfer directly with the Club Med and were led to believe that it was a private shuttle. We have been to other Club Meds in France before and always had private cars. But when we arrived in Geneva, after a very long flight, we learned that we still had to wait for another family that would be arriving in another flight, which arrived way after ours.
We waited for 1 HOUR, with a lot of complaining, before we convinced the Club Med people responsible that we shouldn’t wait any longer. The other flight had not arrived yet and we didn’t know whether those other guests would choose to go straight to shuttle or dine first. Either way, it was a very inconsiderate stance to guests. We eventually convinced them to allow us to leave on the van, since there was no sign of the other family. Club Med SHOULD NOT be selling shuttle services to customers arriving in different flights, since it subjects people to delays and long waiting times, when they actually believe they will arrive to a private car. The trip back was on a bus and quite early, but what annoyed us what the lack of information and flexibility from the front desk (especially the night manager). All this was relayed to customer services at the village and during our check in, but we got no response feom Club Med.
Another small negative was that we found the pool too cold.

2. positives
The village is situated in a big mountain with lots of tracks, and its great. We had a lot of fun and ESF teachers were the usual top quality. The big highlights were the food - especially the oysters and seafood served during the week - and the GOs in the miniclub. We have two daughters, 10 and 6, and they loved being at the mini club. We thank especially Mailla, Maylis, João and Dimitri, which made them feel safe and entertained for the whole trip. The girls made many friends and never wanted to leave the mini club activities. The kids party on the last day, with the dancing and pyramid of glasses on non-alcoholic champagne, was great fun. We really enjoyed the experience and felt that the GOs and village manager were really intent in making us feel good. The spa was really nice too.

With all the above, I do recommend the village. Just don’t use their shuttle service.