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All reviews pool party next year lads holiday quiz night pools are great self catering malia port air con every other day for making our holiday minute walk from the hotel great holiday olympic holidays end of season the security guard plenty of sunbeds the main strip
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Reviewed September 12, 2017 via mobile

These reviews to do not live up to their expectations!
We came out to Greece for our anniversary expecting to have a wonderful time and making it a memory never to forget! However, it was a memory never to forget but not the way we expected!!

Firstly, the hygiene there is extremely poor and disgraceful for many reasons.
In Greece you are not allowed to flush the toilet roll and have to put it in the bin - which is fair enough. However, the maids would only come and clean the rooms every other day. This meant the bin with the used toilet roll as well. This made the room smell because it would be a day old and just sat there.
Also, during dinner we had an encounter with cats. My partner has a phobia of cats so this made his experience at dinner very discomforting. He felt like he had to watch his back 24/7 . I asked one of the bar staff what we could do about this and he just said 'shoo it' every now again he scare them away but they just came back making it worse. There is nothing worse then sitting around your worse fear when your supposed to be on an enjoyable holiday. We would see the cats jump on the table and rub their chins along the open vinegar and oil bottles. No where did it explain this when we booked the holiday that their would be cats otherwise we wouldn't have came to this place!!

When we first came to the hotel, one of the male receptionists took our passports to which we thought they would scan them in and return. However, he just gave us our room key to which assumed they would give our passports to us in the morning. (as it was very early when we arrived) After a day went past we still did not receive our passports, so I went to the female receptionist and asked for them back. She did not look happy and gave us a weird rude look as if to say "why do you want your passports" she showed us that they were locked away to be safer. However, we were not told this in the first place so this caused a lot of worry and inconvenience.

The prices for additional features where extortionate! Air conditioning was 40€ a week! Wifi cost 12€ a week, to which we bought however it kept disconnecting every 10 minutes making it not worth a penny!!! You had to pay for extras on your meal like a bit of cheese for example! If you wanted to stay in your room for longer it was 25€ for another 6 hours or 55€ for 12 hours! One of the lady bar staff would come around and pressure you to buy yourself an unlimited BBQ for 12€ each! The food wasn't great from the menu and drinks were not included!!!

The room looked like a prison, the shower curtain wasn't even worth being there, it would run off the curtain making a paddling pool in the bathroom. Not to mention the flies coming out the drains, hair not cleaned from the plug. There was bugs underneath the beds caught in cobwebs!

We felt like we couldn't approach the staff for any of these issues because of their attitude. They very rude and spoke to you like they didn't care especially on the last day.
We had a late flight home and the transfer didn't pick us up until 1:50am. We paid unwillingly to stay until 6pm as our baggage would only be left outside for anyone to grab. After which we went to the reception to stay at for the rest of the night. During the time it started to get cold and the air con was on the rude receptionist asked the girls if they were ok but completely blanked us!! When it got to 12 o'clock we were kicked out of the reception and had no where to go but steps by our luggage. It was freezing and not staff member that walked past asked if we were ok. The bar was open but we did not want to go in their as a bar staff was making out with a random guest and it was full of drunks.

Finally, you cant bring food or drink around the pool for "tax regulations" unless you bought it from the bar. It wouldn't have made no difference if it was a coke for example because it's no different to anywhere else!

The only pro of this holiday is the pool - but you can get pools anywhere, the weather, and the Chef. He was the only one who seemed to care as he always checked if our food was ok and shook our hands before we got kicked out of the reception to say to have a safe a flight home.

Don't know why the reviews are so high on this resort - it's appalling especially by the way you get treated.

We feel people need to know this because if they want to go on holiday with their family and haven't in such a long time and they came here they would be gutted. We don't want to lead them to false hope.

DO NOT COME TO THIS HOTEL.

Stayed: September 2017, travelled as a couple
4  Thank Lauren A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 12, 2017

The Staff at Yiannis Manos were brilliant, food was superb, position of apartments was great...close enough to walk to a beautiful sandy beach and lots of lovely tavernas.
However, as for self catering that was impossible....we had a two ring camping hob, 1 frying pan and 1 saucepan...not even a kettle....No way could we cook in those conditions. There wasn't even a draining board to put any washing up (if we'd been able to do any) Our room had 4 single beds in it, how 4 people would have coped in that space beggars belief.
The bathroom was tiny with a weird plastic fan type contraption that held a shower curtain....when the fan thing was opened the curtain went around and clung to my body as the space was so small, the water didn't drain away so flooded the room each time, luckily there was a drain hole in the bathroom floor so it eventually went!!!!
Weird signs all over the place made it look cheap and nasty!!!
A real shame that the accomodation was so bad.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank patbal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 11, 2017 via mobile

This hotel was an absolute gem of a find. Positioned perfectly, just far enough away from the main strip so as not to be bothered by noise, but only a 10 min walk to join in the action. The hotel you can tell they take pride in its appearance. 2 lovely swimming pools, with fantastic views of the mountains one side and the sea the other. What made the holiday though for us though was the staff. A small close knit team who couldn't do enough for you. Cannot praise them all enough. Lovely to talk to, really cared about making your holiday special. Fantastic bar, open 22hrs of the day(Nicki, your ace!) excellent variety of food as well, reasonably priced. Best holiday we've had in ages, highly recommended and can't wait till we go back.

Stayed: September 2017, travelled as a couple
1  Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 11, 2017 via mobile

Do not understand anyone leaving a review of less than 4 stars!!!!

Ideal location!

Nice, genuine and hard working staff!

Good food!

The standard of room and amenities you get for your money is great!

Would definitely come again ;)

Stayed: September 2017, travelled as a couple
Thank liamlad19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 11, 2017 via mobile

We've just come back from a week staying at Yiannis Manos apartments.

Overall the experience was good, there are a handful of minor issues that prevented this from being a 5* review.

We had a one bed apartment (room 142), staying on a self catering basis. The room was nice and clean and the balcony was huge with a sea view.

The staff are all friendly and helpful, the service at the bar is good as are the prices and happy hour.

You're far enough away from the strip that you don't have to deal with all the noise that comes with it, but close enough to the nightlife that you can go and have a night out if you choose to (y). Both the beach and Malia Port are a short walk away.

The 2 pools are clean and well kept with plenty of sunbeds around which are free to use. The larger pool has inflatables to use and volleyballs with a net stretched across the shallower end of you want to hit a ball about while you're in the pool :)

We really did enjoy our stay, but the issues I've listed below detracted from it somewhat. This isn't a review to put the place down, I'd still recommend a stay here, just to make sure people are aware of the issues they may encounter.

Bad points:
-We went self catering, which is fine, but even by self catering standards it was pretty spartan. No tea towel or draining board for when you've done your dishes after making food. I've never stayed on a self catering basis before where there wasn't some way to dry or leave your washed dishes to dry provided. No kettle provided in the room.
-Cooking facilities in the kitchenette were minimal, a microwave (without convection option, so no way to oven cook things) and a little hob thing that has 1 large hob and 1 small.
-The shower.... the shower is a massive let down, a (maybe) 10cm tall plastic tray with a plug hole in it and a weird suspended shower curtain set up which makes it impossible to wash without flooding the bathroom. (There is a drain on the floor of the bathroom itself to assist with this issue, but the bathroom mat is soaked and unusable for a full day after one of you has a shower).
-Pool tables at the bar cost €2 per game (which is double the price of anywhere else we found). This wouldn't be such an issue except you're paying a premium price to use a table where the balls are all mismatched (not even all the same sizes) and cracked from having landed on the floor every so often.

Stayed: September 2017, travelled as a couple
Thank PhilHaylock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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