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Reviews (166)
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Reviewed September 22, 2011

We bike around Italy. When we pulled into the hotel, the hostess was very nice and allowed us to store our bikes securely in the garage. There is no bar, no where to get something to eat (until 8 pm) and that is not good if you have been biking all day, you are hungry and thirsty! Without a car, one is trapped. And after 100 K on the bike, the last thing you want to do is get back on the bike to look for something to eat.

Room and bathroom were clean, but for 90 euros/night I expected more than the bare minimum. The view from the rooms was depressing. Not an orange tree in sight, just bare ground and trash, very different from the picture of the front of the hotel..

The "restaurant" next door finally opened and that was worse. Huge facility. One waitress. 3 tables of guests. 1980's music blaring. No decent wine and even after we ordered the house wine, we had to ask her a couple of times to bring it. Then finally our food arrived. You can't go wrong with pizza in Italy, but we only ordered that as it seemed the safest thing on the menu. Nearly had to beg for the check.

Next morning, we just wanted a quick caffe' at 7 AM before we departed on our bikes. Could not wait for the breakfast which was not available til 730. They would not even give us a quick cup. (Italians can make coffee quicker than you can open a soda.) Very depressing situation!

Don't waste your money here!

Room Tip: No choice really.
  • Stayed: September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank coachmary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 23, 2011

Everyone was extremely friendly from the moment we arrived to the moment we left, there was always someone on duty at the desk even at 1am! The reception staff spoke very good English and were extremely helpful to a couple in our party whose luggage was lost by BA and to another lady who had a fall, calling the ambulance and getting her checked out (she was ok). Our room was modern, extremely clean and well equipped with TV, air-con, clean towels every day and the added benefit of a fridge containing bottles of water.
The location was slightly out of town, we did not have a car and may have felt slightly cut off if we hadn't had lifts with friends. We did walk into town once and back! It was very hot and took us just over half an hour to the outskirts. The breakfast choice was excellent, just what we needed: warm croissants, yogurts, fresh fruit, biscuits etc. excellent coffee delivered to your table with a friendly smile. Even the cleaners wished us "Buon Giorno" and happpily sang away whilst mopping the floors. Free wi-fi acces but did not reach as far as our room, we had to be downstairs in the vicinity of the lobby to connect to the server. As is often found in Europe, there were no tea and coffee making facilities in the room and our only criticism was that there was no bar! We could only buy drinks from the garage opposite. A swimming pool would have been a delightful addition! Altogether a beautiful hotel with delightful seating areas inside and out. Beautiful clean and tidy gardens. We would certainly return to this hotel. We paid by credit card.

Room Tip: Our room was at the back, view over open land but we felt it may have been noisy (from the road) at the front, overlooking the garden area.
  • Stayed: August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Gwen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago via mobile
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Stayed: August 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 24, 2018
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  • Stayed: May 2018, travelled with family
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 9, 2018
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  • Stayed: April 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aranci, Responsabile reception at Hotel Giardino degli Aranci, responded to this reviewResponded May 14, 2018
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