We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Shame could be great place spoilt by unprofessional owners and lack of maintenance” 2 of 5 bubbles
Review of The Old Ship Hotel

The Old Ship Hotel
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Mere
Check In dd/mm/yyyy Check Out dd/mm/yyyy
The Old Ship Hotel
Ranked #4 of 4 Mere B&B and Inns
london
1 review
“Shame could be great place spoilt by unprofessional owners and lack of maintenance”
2 of 5 bubbles Reviewed 1 September 2011

Wow what a great place....well once maybe...The building was amazing and I was led to believe that there is a lot of history but noone seemed to know it.
Our room was superb but cannot say the same about most of the rest of the building,tatty wallpaper in the hall and stairs,dark and I am sorry to say not very clean.
THe staff were both inexperienced and over familiar...not what one would expect from such a place.
Breakfast was passable but very slow in coming.
PLEASE Get some training you could be good.
THe prices are on the high side for what is available and was told that we had the best room.

  • Stayed August 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank david w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

48 reviews from our community

Traveller rating
    18
    12
    3
    8
    7
See reviews for
14
18
2
2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Any
English first
Lincolnshire, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 1 September 2011

Booked for one night midweek hoping for a nice romantic room during a trip to see a number of local sights. This hotel was listed in the Famous Grouse Famous 100 pubs and the website looked promising, so I called the night before to book the 4-poster room and pay in advance. Unfortunately, the price charged was more than advertised on the website by more than 10%. I’m not sure if this contravenes the sale of good act or not, but the staff explained that their prices had gone up and the website is out of date. (It appears that one of their departed business partners ran the website and they’re currently unable to update it.)

On arrival at the hotel the frontage looked nice, but the view from the ample carpark at the rear was less appealing. At reception they had lost our booking and given the 4-poster room to somebody else. The landlady was clearly keen to make amends for the mistake and showed us an alternate room, which was significantly smaller and had a standard bed. As we remained disappointed she offered to give us the 4-poster room anyway and to retrieve the keys from the other guests who were out at the time and had yet to bring in their bags. Fortunately, we locked the door from the inside pending receipt of the keys, as she missed the other guests returning and they tried to come in to the room while we were changing.

Room: The 4-Poster bed was clearly antique – as was the mattress. It was very lumpy and noisy and is clearly in need of replacement. The bedspread was stained but the sheets and pillowcases were clean and crisp. The curtains were damaged. There were no bedside lamps. There was a picture light on the wall with only the dirty outline of a past picture beneath it. The windows were filthy and a home for pigeons (some netting or spikes might help keep them away). The fireplace was crudely boarded over with some white fibreboard. (Why not make it a feature with some dried flowers?) The carpet needed vacuuming. There was no information in the room about services or meal timings, but there was bottled water, hot drink facilities and a hairdryer. The en-suite was roomy, with a double sized shower and a decent bath. (Not roll-top as suggested in another review.) The only complimentary toiletry was a single bar of soap, although investigation uncovered some empty shampoo bottles on the top of the shower cubicle. There was a strange phenomena with the bathroom lights: if you wanted the sink shaving light on, the main light had to be off and vice versa. Bizarre.

Dinner: The helpings were generous, but the food itself was disappointing. The stuffed pork tenderloin was neither stuffed nor tender. The steak was tasteless and its accompanying chips and onion rings were over-cooked. The bar and restaurant areas were dingy and tired looking. The leather sofas had a ‘pet-shop’ smell. The glasses were dirty. The musical delights of Madness’ One Step Beyond album wasn’t really in keeping with the setting and the sight of the barman collecting empties and drinking the dregs from one glass was not appealing. An early night beckoned ready for an early start. Hopefully breakfast would set us up the next day.

My girlfriend’s shrieking at 6am the following morning heralded a new day and a suspicion that we weren’t alone in the bed – the itchy and inflamed bites all over her legs supported the theory and caused her to become somewhat distressed. I was nearly as distressed at the loss of a lie-in – and a cuddle! But this was nothing – I also lost out on a cooked breakfast as she refused to stay any longer and needed to get to a chemist as soon as possible. We paid and left. (Breakfast in the lay-by café was delicious.)

In summary, I think it would be fair to say that the staff were friendly and attentive but seem under a lot of pressure. They appeared very tired and having a hard time of running the place after partners had left the business. They did their best to accommodate us, but are clearly inexperienced and struggling. The hotel needs a lot of work and some TLC, but has potential to be really nice. It might be interesting to see how things will be in a year or so, but we'll leave it to somebody else to find out.

  • Stayed September 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Skid986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 25 August 2011

Taking the backroads home from visiting relatives, we wanted lunch somewhere nice. As it was a Sunday we thought we'd end up with the dreaded carvery, bog standard roast or a Little Chef brunch.
We stumbled upon th Old Ship and were made very welcomed. Although there was a roast on offer we were given the option of ordering from the daily menu. There was a lot to choose from. The portions were generous without being ridiculous and the service was very friendly. We couldn't manage a pudding (it was lunchtime and we still had a long drive ahead).
While our plates were being cleared the landlady came over and we had a nice chat. All the staff were nice.
The only down side...on leaving, my daughter and I needed to use the toilets. We had to go into a dimly lit sports bar. The only light was from a small window in the cubicle itself, so when you were waiting by the sink it was pitch black. There was a damp smell and it sounded like there was a leak somewhere. After the lovely vibe in the other bar it was very unnerving. While I was propping the door open so we could wash our hands, a young chap came in and flipped a switch behind the bar door which turned the lights on.
If we had the opportunity to eat there again, I would. But I wouldn't use the toilet.

  • Stayed August 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Service
Helpful?
Thank hunnyhunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, United Kingdom
1 review
4 of 5 bubbles Reviewed 17 August 2011

This lovely old inn has great character. The staff were very friendly and helpful. Our room was comfortable with an amazing en suite bathroom. The manageress was really enthusiastic and pointed out all the improvements that had been made and what was intended in 2011. We returned from our party and the bar was in full swing and everyone made us very welcome. The bar staff were excellent. Breakfast was of the highest standard. We will stay there again in the future,

  • Stayed July 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 8 July 2011

Booked the hotel after looking at the impressive web page, but unfortunately, it tended to flatter itself somewhat. The bedroom had that air of 1970's fix-me-up with mismatched furniture, whitewashed ceiling and period contrasting pastel shade a bathroom en suite shoehorned into the original design of the room. Decor changes such as electrical power point additions had been carried out with a practical as opposed to aesthetic slant. In the evening, the bar and reception had a dingy feel about it, not helped by the chandeliers having only half of the light bulbs fitted and the bar staff made it even more depressing by filling the silence with their moaning with a mix of their favourite music. The landlord was pleasant, enough but the staff hadn't been trained in being knowledgeable in the hotel workings or in being attentive to their clientele - for goodness sake, please smile. Breakfast isn't available until some time after 8.00 and until then, the reception and downstairs remains in uninviting darkness.
A hotel with history and character should not mean one with poor maintenance and decor.

The Old Ship is a great historical building which appears to have so much untapped potential, but needs serious investment to bring it up to a 21st century standard and an injection of professional attitude to make it shine.

  • Stayed July 2011, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Lynz1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stourbridge, United Kingdom
1 review
4 of 5 bubbles Reviewed 28 June 2011

staff very helpfull and friendly, food was good (really enjoyed the banoffee pie) and room was clean and spacious. full of character with creaky uneven floorboards. Set in nice picturesque village.

  • Stayed June 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank darren1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 5 June 2011

Where has all the fun gone.....last time we stayed (Oct 2010) we all had a brilliant time, great drinks made byour super barman (who's no longer there???) this time round the landlady?? tried to sit with us at dinner and whittle on about rubbish, thier children!?? were mouthy and noisy (although not young thegirl was atrocious) and we wanted the good times back

  • Stayed May 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank jennyG060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mere hotels
0.4 km away
The George Inn
The George Inn
#2 of 4 in Mere
4.0 of 5 bubbles 126 reviews
0.3 km away
Castleton House
Castleton House
#1 of 4 in Mere
5.0 of 5 bubbles 200 reviews
1.1 km away
Chetcombe House
Chetcombe House
#3 of 4 in Mere
5.0 of 5 bubbles 133 reviews
Show Prices
Show Prices
Show Prices

Been to The Old Ship Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Old Ship Hotel

Property: The Old Ship Hotel
Address: Castle Street, Mere BA12 6JE, England
Region: United Kingdom > England > Wiltshire > Mere
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
Ranked #4 of 4 B&Bs / Inns in Mere
Price Range (Based on Average Rates): $
Number of rooms: 9
Also Known As:
The Old Ship Hotel Mere, UK - Wiltshire

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing