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“Escape Artist Getaway”

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Summerland Waterfront Resort & Spa
Ranked #1 of 4 Hotels in Summerland
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 19 February 2017 via mobile

Our arrival was a little bumpy as we didn't get the room we had expected BUT the staff were more than willing to make sure we would be ultimately happy. This was our first stay-cation and our first weekend away from the kids Ever so we wanted it to be perfect. So did the staff. They were absolutely fabulous from start to finish.
They helped make sure we knew where everything was and helped us keep our weekend as private as possible.
I can honestly suggest this place to anyone who wants to pull a one night escape:-)
If you choose this package definitely go to Local the restaurant right next door! It was fantastic!
We also booked a couples massage and it was great from start to finish ;-).
Great room, great people, great food, private setting... mission accomplished! Thanks guys

Stayed: February 2017, travelled as a couple
Thank Tiffany P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SummerlandResort, General Manager at Summerland Waterfront Resort & Spa, responded to this reviewResponded 4 April 2017

Thank you for taking the time to share your experience at the resort
Your experience is what we strive for and work very hard at
We sincerely appreciate your comments and look forward to welcoming you back
Tom Matthews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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202 - 208 of 1,320 reviews

Reviewed 16 February 2017

We live nearby and just wanted a break from a dismal winter without hopping on a plane. We chose this hotel as a central location so we could enjoy and explore and enjoy the area's offerings. Our time at the resort was a perfect experience, the accommodations of this resort were amongst the best surprises in our extensive travels, in saying this staff and management are to be congratulated for their efforts .

  • Stayed: February 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank Mitchell B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SummerlandResort, General Manager at Summerland Waterfront Resort & Spa, responded to this reviewResponded 4 April 2017

Thank you for taking the time to share your experience at the resort
We are glad we met your expectations
All guest comments are shared with the staff and comments such as yours are encouraging to all
Looking forward to welcoming you back
Tom Matthews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2017

Excellent Resort. Quiet this time of year and affordable. Numerous packages to choose from. Try the Escape Artist Package. Gives you discounts on one of two restaurants and the on site spa as well as a bottle of wine in your room!

  • Stayed: February 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank 770jerryd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SummerlandResort, General Manager at Summerland Waterfront Resort & Spa, responded to this reviewResponded 4 April 2017

Thank you for taking the time to share your experience at the resort
we are glad we met your expectations and look forward to welcoming you back
Tom Matthews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2017

Spent one night as a getaway from our kids while family was in town, had a lovely time. Very pleased to find we had a lake view when we were expecting a bluff view. Will definitely come back and will recommend to friends who come to town!

  • Stayed: February 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank V1922ALmelaniew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SummerlandResort, General Manager at Summerland Waterfront Resort & Spa, responded to this reviewResponded 4 April 2017

Thank you for taking the time to share your experience at the resort
We are glad we met your expectations and sincerely appreciate you recommending us to others
looking forward to welcoming you back
Tom Matthews

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2017

everything was great from check in to check out. if i have any compaint at all is the lack of dining options , one resturant on site . But its only a short drive into town so its not a huge deal. Thank you for the wonderful weekend.

  • Stayed: February 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank Russ C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SummerlandResort, General Manager at Summerland Waterfront Resort & Spa, responded to this reviewResponded 4 April 2017

Thank you for taking the time to share your experience at the resort
We are glad we met your expectations and look forward to welcoming you back
Tom Matthews

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2017

Were in Penticton during worst winter weather they've seen in years while family member was in hospital. Had to move from our previous lodgings due to everything in Penticton being sold out for the Dierks Bentley concert. Stayed 3 nights in a studio lake view room. Needed some assistance from maintenance to make thermostat work. Never saw them, figured it out on our own. We like to cook in when possible and had to call housekeeping to get a new fry pan as the one in our room was awful, Teflon coating was completely cut thru all over the pan....garbage and toxic. The one they brought to replace was marginally better. I get it, they probably lose a few to unscrupulous guests but....improving the quality of the cookware would be the answer. Anyway, room was great, view was great, the restaurant next door, Local, was awesome and the staff were friendly.

  • Stayed: February 2017, travelled with family
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Review collected in partnership with this hotel
Thank Les C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SummerlandResort, General Manager at Summerland Waterfront Resort & Spa, responded to this reviewResponded 4 April 2017

Thank you for taking the time to share your experience at the resort
We do apologize for the lack of maintenance response and the condition of the frying pan, be assured that corrective steps have been taken
We are glad that we did meet the balance of your expectations and look forward to having the opportunity to redeem ourselves on your next visit to the Okanagan
Tom Mattthews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2017

We had a group of 12 and 2 2 bedrooms suites with large decks. The suites were outfitted with everything for a weekend stay, bathrooms were spacious and there are outdoor cooking areas for picnics or bbqs. Lovely resort, and close to wine touring areas. Good Value, only downside is not much close for dining but only small cab rides away. There is a great spa on site as well but if you want a lot of bookings book far in advance.

Room Tip: Ask for lake view if important to you, not hillside
See more room tips
  • Stayed: May 2016, travelled with friends
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Thank Sandra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Summerland Waterfront Resort & Spa

Address: 13011 Lakeshore Dr S, Summerland, British Columbia V0H 1Z1, Canada
Phone Number:
Region: Canada > British Columbia > Okanagan Valley > Summerland
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Summerland
Price Range: $131 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Summerland Waterfront Resort & Spa 3.5*
Number of rooms: 107
Official Description (provided by the hotel):
Amidst the beauty of vineyards and dramatic landscapes, the Summerland Waterfront Resort & Spa is set on a secluded stretch of Lake Okanagan shoreline, 15 minutes north of Penticton and 45 minutes south of Kelowna. The beachfront resort features 115 condo-style suites, each well appointed with a full kitchen, dining and living areas, fireplace and most offer a balcony for stunning lakefront views. You are invited to live the Okanagan lifestyle and enjoy two outdoor hot tubs, a large outdoor pool with sundeck, barbecues, beaches, boat rentals, fitness room, meeting and group venues, as well as a neighbouring Restaurant and Day Spa. At your doorstep is Summerland's Bottleneck Drive wineries, golf courses, water activities, hiking, biking, cycling, swimming, art galleries and shopping. ... more   less 
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Also Known As:
Summerland Waterfront Resort And Spa
Summerland Waterfront Hotel Summerland

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