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Reviewed 3 weeks ago

A fantastic place to escape to! Highly recommend it for someone who just needs to escape their stressful life and get some peace. The only thing that brought it down was the bed's mattress not being very comfortable but to each his own.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank brannengyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SummerlandResort, General Manager at Summerland Waterfront Resort & Spa, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share your experience
We are glad that you enjoyed your stay
For the most part we receive very good comments on the bedding but as you say each to his own
We look forward to welcoming you back
Tom Matthews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

What a pleasant experience we had here. We were very impressed with the friendliness and professionalism of the staff at the front end desk. Even though we ate out, our room was well stocked to easily cook a meal there. The room was comfy and the fireplace added to the overall ambience of a cozy holiday. The bed was incredibly comfortable which we appreciated after a busy day exploring the area with its beautiful scenery! We will definitely be back !

Room Tip: We had a partial lake view which was nice as it also had a balcony which the bluff side did not appear to have
Stayed: September 2018, travelled as a couple
Thank Donna V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very comfortable room with fireplace and balcony. Quiet location and it has easy access to the lakefront walkway. Very helpful staff who make every effort to ensure you have a pleasant stay. Highly recommend.

Room Tip: ask for a lake view
  • Stayed: September 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Ellen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SummerlandResort, General Manager at Summerland Waterfront Resort & Spa, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share your experience at the resort
We are glad you enjoyed your stay and look forward to welcoming you back
Tom Matthews

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Summerland Waterfront Resort booted us out of our King suite on our 20th anniversary and down-graded us to a Queen for one night on the premise that they reserve the right to bump us. And no adjustment in price. So be warned - you might book a king room, and pay for a king room, but you are not guaranteed a king room and they can move you at any time....

Stayed: October 2017, travelled as a couple
Thank TBird01234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SummerlandResort, General Manager at Summerland Waterfront Resort & Spa, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share your experience at the resort
Although I do not know the circumstances surrounding your comments we certainly would not "boot" a guest out of a suite on their anniversary
Sometimes if a guest wishes to extend their stay we are forced to make a room change as the suite they are in had previously been booked
We look forward to welcoming you back and an opportunity to redeem ourselves
Tom Matthews

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Reviewed 4 weeks ago

attended a wedding reception at this hotel, most of the guest stayed here, we stayed in a 2 bedroom suite, the view of the lake was beautiful, the kitchen was well equipped, beds very comfortable, unit was very clean, patio was huge, enjoyed sitting outside & looking at the lake

  • Stayed: September 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Deborah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SummerlandResort, General Manager at Summerland Waterfront Resort & Spa, responded to this reviewResponded 3 weeks ago

Thank you for taking he time to share your experience at the resort
We are glad you enjoyed your stay and look forward to welcoming you back
Tom Matthews

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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