We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great for children but too noisy for seniors!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 15 more sites!
Hard Rock Hotel Penang
Ranked #2 of 11 Hotels in Batu Ferringhi
Certificate of Excellence
Singapore
Level 6 Contributor
211 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
“Great for children but too noisy for seniors!”
Reviewed 7 April 2012

My husband and I, both in our sixties, booked a 3 night package at Hard Rock. The rooms are spacious, and try to be as "Hollywood-style" as possible with red-and-white movie-style furniture, very comfortable with lovely armchairs but the Ray Charles bathroom portrait over the sink had to be pushed aside to access the mirror, very inconvenient! The television screen was too new-fangled to manipulate other channels than the house ones, would prefer a more conventional set-up really.
That said, the staff are friendly and eager to please, though cleaning is a bit erratic. One day they may come as early as 9am and subsequently not appear until they are reminded, but when they do come, they do the job well and are generous with the good-quality toiletries. Food in the two outlets were mediocre and expensive, for a food paradise like Penang, and had few local dishes that came anywhere near those at hawker centres in Penang. However, the bus stop is conveniently outside the hotel and buses are quite frequent, taking one all the way down Batu Ferringhi, to Komtar in about an hour. At night, along the way and within ten to fifteen minutes, you can drop at the Long Beach Hawker Centre where there is delicious hae mee (prawn noodles in spicy soup) and good Northern Indian food.
The infinity pool was great as we had a lagoon room so you step straight into the pool from your room, but I think facilities for children were superb with novelty rides and fun games at their pool. Hotel is busy and noisy most of the time, great for children and teenagers but the older set might prefer a quieter place.

Room Tip: A lagoon room on the ground level is good if you intend to swim every day, get one furthest from the...
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bluesphynx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

4,333 reviews from our community

Traveller rating
    1,983
    1,614
    528
    136
    72
See reviews for
2,472
1,025
99
107
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (816)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
SELANGOR
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 April 2012

Stayed two nights Sat & Sun, connecting deluxe seaview rooms. Gaudy colours and visuals greet you right from the entrance itself. And it is noisy. Pop and rock songs are on all the time, but they are easy on the ears. In the evening, you have the band in the lounge and after 10.30pm, in Hard Rock Cafe itself.
Check in is a breeze, staff are all pleasant and always have a smile.
Rooms are spacious, amenities adequate but not exceptional.
Be informed that this hotel is not for those who want peace and quiet and soothing views.
The hotel has more colours than a rainbow and the colour scheme screams!
Then you have the kids, lots of them on weekends. The lifts are often wet, thanks to
those who use them just after a dip in the pool. The pool, yeah, it's great.
Breakfast is nothing to shout about but room service food prices are surprisingly light
on the pocket.
What's Hard Rock without the Cafe? On Friday and Saturday nights, it's packed. Hardly
any room to move around. But the band's great.
All in all, Hard Rock Hotel is for action men and women who do not intend to lounge around
reading a book in a quiet spot. You stay at Hard Rock, you MOVE! But I suppose there
are rooms in a more quiet spot of the hotel suitable for those who are less action-oriented.
Food outside the hotel is not that near within reach. The hotel has a shuttle to the night market
where there are plenty of restaurants and eateries, mini markets and laundry outlets.
Great hotel for families. Fun and entertainment for the kids during the day and rock the
night away for adults!

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yeongml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur
Level 6 Contributor
90 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 5 April 2012

We spent 3 nights in Hard Rock Penang. Overall, is a hip and happening hotel with good facilities for families and young people especially. As it was my first Hard Rock hotel stay, can't really compared. The rooms are very spacious and still roomy after a extra bed which is unfortunately not of good quality. Interesting design and touches of Hard Rock every where. The highlight is in the multi-part pool that caters esp to children. Quite a bit of activities going on. However, food is mediocre and bordering poor in a place like Penang! Service is friendly but had a bad experience of a long-delayed towel delivery.. Recommend it for young people and young family but not those who want a peaceful retreat.

Room Tip: The first (ground) floor room has balconies that extend directly into the pool! But those with young...
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jesscet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
2 reviews
Reviewed 4 April 2012

I've been to HRH twice...1st time there I stayed in a sea view room and the second time in a studio suite(if I'm not mistaken) . Because stayed at suite room so me n hubby can enjoy the club privileges...I love evening cocktail (dim sum)..
Will definitely come back because I'm collecting the anniversary record.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElizIrwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 April 2012

Far from airport... luckily i had rm100 in my purse coz the journey robbed me rm69!! i arrived hr hotel after 45 mins with friendly cab driver and it was worth it!!!!! Once i step into hotel i felt very relaxing cos the environment is cool and relax and make me feel kinda excited.. the check in counter and the bar... the 3piece band that played great music are welcome to my ears. Service is tiptop... the room was cozy enough and i just felt in love with the bed!!! Pool was big and there is water aerobic activity that you can join and enjoy (you will get cert from hotel for it).. don't eat at hotel except for breakfast (breakfast was awesome!!! love it), do go to Gurney Drive for heaven food on earth... variety of choice and super duper delicious... don't forget to bring your sport shoes, gym was excellent! definitely will come back for more.

Room Tip: any room is good
See more room tips
  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KeliKoli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 April 2012

We've stayed here twice over the last 2 years & both times have had a great time. First time in a standard room overlooking the pool & second time in a Kings Club Room pool view also so we could take advantage of the extra's that booking this room type included. The food was really good and in particular the pizza and buffet breakfasts. During the day we'd hang out by the pool and have fun on the slides or go to the beach. There is also a good kids club on site and at night there was a movie on in the pool so we could sit and enjoy drinks while kids watch the movie and swim. Rooms are a really good size and food was delicious. We hope to return again for a 3rd time!

Room Tip: Kings Club if you want to have all the extra's otherwise definitely a sea view/pool view room of...
See more room tips
  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank michelle p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
149 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 2 April 2012

Location: Pretty far from town centre. Will take about 20-30 mins to town centre.

Check in : Efficient. Cold juice on arrival appreciated.

Bell boy: Did not require services

Room Service: It's Penang! Malaysia's Food Haven! Why would you need room service? =)

Room: We had the Hill View room with King Bed. Room was clean and tastefully designed. Besides the view, all rooms are the same except the suites. The ability to jump directly into the pool from the Lagoon View rooms were enticing however my partner talked me out of it due to the extra price as well as the noise factor.

Facilities: Didn't use much of the facilities except the pool. The pool is great for family with young kids. There are a few slides and other water playground attractions. It is also a well sized pool for adults.

Security: It was good except we encountered a plain clothe security officer during our last night of stay that assumed we weren't paying guest of the hotel and rudely told us that visiting hours are over. Just because I am an asian and have a camera around my neck doesn't mean I am not a guest of the hotel.

Overall: I would not hesitate to recommend the Hard Rock Hotel, Penang to my friends and family who have little kids. For couples looking for a romantic getaway, this might not be the best place.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tek_m_l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Batu Ferringhi
1.5 km away
Golden Sands Resort by Shangri-La
0.9 km away
Holiday Inn Resort Penang
Holiday Inn Resort Penang
#4 of 11 in Batu Ferringhi
2,211 reviews
0.2 km away
Bayview Beach Resort
Bayview Beach Resort
#7 of 11 in Batu Ferringhi
1,716 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
PARKROYAL Penang Resort, Malaysia
1.3 km away
Lone Pine Hotel
Lone Pine Hotel
#6 of 11 in Batu Ferringhi
1,449 reviews
11.6 km away
Eastern & Oriental Hotel
Eastern & Oriental Hotel
#11 of 84 in George Town
3,576 reviews
Show Prices
Show Prices
Show Prices

Been to Hard Rock Hotel Penang? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hard Rock Hotel Penang

Property: Hard Rock Hotel Penang
Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Phone Number:
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#2 Romantic Hotel in Batu Ferringhi
#2 Spa Hotel in Batu Ferringhi
#2 Luxury Hotel in Batu Ferringhi
#3 Family Hotel in Batu Ferringhi
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hard Rock Hotel Penang 4.5*
Number of rooms: 250
Official Description (provided by the hotel):
Located at the famous Batu Ferringhi Beach in Penang, Hard Rock Hotel Penang is a trendy hotel that sets itself apart from the conventional beach resort; blending rich music culture, contemporary design, and family friendly facilities. The 6-storey hotel boasts 250 rockin' rooms and suites, most of which feature beach frontage. The modern structure is completed with tastefully furnished bedrooms such as sensual guest bathrooms, Sleep Like a Rock(R) signature bed and modern in-room amenities. All rooms are fully equipped with DVD/CD players, 50-inch LCD TVs, BOSE Sound Systems, complimentary Wi-Fi and wired connectivity and an interactive IPTV system with free HD Blockbuster movies on demand. At the Hard Rock Hotel Penang, we serve rockin' food that is suitable for everyone; authentic American cuisine at the world famous Hard Rock Cafe, delicious Italian food at the Pizzeria and Asian and International cuisine at The Starz Diner. Hard Rock Hotel Penang features the largest free-form pool in Northern Malaysian. With a large play area, the pool is a hit with children. We provide facilities for everyone and plethora of fun activities and entertainment all day. Modern, non-traditional design and cutting-edge technology permeates Hard Rock's extensive indoor/outdoor meeting and event space. Anything from intimate private meetings in Penang to spectacular banquets that seats up to 300 guests, Hard Rock Hotel Penang provides extreme Rock Star service to ensure you a rockin' event success. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Ctrip TA, Fastbooking, Travelocity.ca, Asiatravel.com Holdings, Priceline, TripOnline SA, HotelQuickly, Cancelon, getaroom.com and Evoline ltd so you can book your Hard Rock Hotel Penang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Penang Batu Ferringhi, Malaysia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing