Needless to say, the Hard Rock concept is all about hip and fun and this is what you feel as soon as you walk through the doors. Having said that, I did not quite realise the extent of this when I chose this hotel and immediately upon arrival, we felt a sense that the long weekend was going to be a bit tiresome. This is a family hotel through and through and if you don't like noisy families mixed with continuous loud muisic from the hotel, then stay away. We soon managed to get over our shock though when we accepted this all and the long weekend turned out to be be very enjoyable.
We chose a lagoon room and based on other Tripadvisor recommendations asked for a room at the far end (101 to 108) to get as much privacy as possible. Even though we booked far ahead, it seems that priority is given to guests staying for a longer period, so we were not successful. The rooms are however very comfortable and nicely appointed. The only complaint was that as soon as we walked into the room, we smelt cigarette smoke and we had specifically requested a non-smoking room. We questioned reception immediately and were advised that all lagoon rooms were smoking, but that housekeeping would apply freshening immediately, which they did. It is however very cheeky that that the hotel offers you non-smoking rooms when they know that they cannot in this category (especially since the lagoon rooms are more expensive). If you are a very serious non /anti-smoker, then stay away as the whole place allows smoking. It is disgusting walking down the passages and smelling cigarette smoke coming from the rooms. There is smoking all over the foyer and in the restaurants - so no place to hide. Walk into the Hard Rock Cafe and you are hit with serious cigarette stink even if nobody is smoking inside. I can't believe that hotel owners are happy to see their establishment ruined by smokers as the furniture and fixtures harbour this permanent smell. In this modern world, non-smokers should be allowed to enjoy a meal without added annoyance.
The hotel is well located and other than a single meal in the Hard Rock Cafe, we chose to eat at restaurants within walking distance. There are some good ones around.
In summary, if you are OK with large crowds (families), loud music and lots of smokers, then this is not a bad place to stay (we will stay there again). If you are looking for a quite and private stay, then choose somewhere else.
- Official Description (provided by the hotel):
- Located at the famous Batu Ferringhi Beach in Penang, Hard Rock Hotel Penang is a trendy hotel that sets itself apart from the conventional beach resort; blending rich music culture, contemporary design, and family friendly facilities. The 6-storey hotel boasts 250 rockin' rooms and suites, most of which feature beach frontage. The modern structure is completed with tastefully furnished bedrooms such as sensual guest bathrooms, Sleep Like a Rock(R) signature bed and modern in-room amenities. All rooms are fully equipped with DVD/CD players, 32-inch LCD TVs, iPod docking stations, complimentary Wi-Fi and wired connectivity and an interactive IPTV system. At the Hard Rock Hotel Penang, we serve rockin' food that is suitable for everyone; authentic American cuisine at the world famous Hard Rock Cafe, delicious Italian food at the Pizzeria and Asian and International cuisine at The Starz Diner. Hard Rock Hotel Penang features the largest free-form pool in Northern Malaysian. With a large play area, the pool is a hit with children. We provide facilities for everyone and plethora of fun activities and entertainment all day. Modern, non-traditional design and cutting-edge technology permeates Hard Rock's extensive indoor/outdoor meeting and event space. Anything from intimate private meetings in Penang to spectacular banquets that seats up to 300 guests, Hard Rock Hotel Penang provides extreme Rock Star service to ensure you a rockin' event success. ... more less
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- Also Known As:
- Hard Rock Hotel Penang Batu Ferringhi, Malaysia