From the moment we arrived to the moment we left, the service at Lone Pine was excellent. Check-in was quick and the concierge was friendly. We were told that there would some renovation works going. They even gave each of us a cool towel to freshen up and tropical drinks. Then the bellboy took us to our room and showed us and a quick tour of our room. The room was comfortable with TV, DVD player and a long bath on our balcony.
The bellboy returned with four cans of soft drinks complimentary from the hotel. It was a pleasant surprise. Upon trying to get the DVD player to work, we realised that it was faulty. A quick call to housekeeping solved the problem when we were given a new player. Just then another housekeeping staff surprised us with a box of six small cupcakes compliments of the hotel.
The bed was seriously comfortable and the bathroom was huge. Bedroom slippers provided were definitely of better quality than most other hotels. We then went for a walk at the beach and then swimming in the pool.
We were also provided with a complimentary dinner at the Japanese restaurant and we enjoyed the food. The breakfast buffet spread was awesome and generous and delicious.
The best part of the stay was the attitude of the staff. They were friendly, knowledgeable, prompt and spoke English though not perfect but good enough. We did not hear much noise coming from the renovation site during our stay which was of course good for us.
We stayed only for one night but we will return again. Overall it was a great great great experience.
- Official Description (provided by the hotel):
- Tucked away in an idyllic spot along Penang's coastline, Lone Pine is Batu Ferringhi's only luxury boutique hotel. Renewed and rejuvenated after a lovingly undertaken restoration, Penang's favourite beachside boutique resort reopened its doors refreshed in design and facilities, but still infused with the same colonial spirit and idyllic charm that has made it one of Penang's legendary hotels. ... more less
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- Also Known As:
- Lone Pine Batu Ferringhi
- Hotel Lone Pine
- Lone Pine Hotel Penang/Batu Ferringhi, Malaysia