Arrived at 8pm to a champayne welcome, check in quickly & our bags were delivered to our room immediatly.
We were going to book some trips after listening to the welcome meeting but the prices were extremely high & we hired a car for a weeks instead ( the cost of 2 trips was more than a Focus sized car).
The food was excellent but I get fed up with buffet & prefer waiter service but in 10 days holiday we could not get into the a l carte restaurant once during our stay. The red & white wine served at the bars & in the restaurants were very good their is no doubt that the spirits were watered down. I have written to Thomson about this & they are not interested.
Very important point for anybody elderly or with any walking difficulities teh beach is down a slope from the gardens it is not great for trying to get up/down & their is no beach bar or loos so you have to come back to the main hotel grounds which for many proved difficult.
The superior room we had was lovely with a great view of the sea, but beware many of the rooms do not have lift access to them so be prepared to tackle 3 flights of stairs, it does depend on your room type & the rooms are all mixed up some in the main building, some in annexes overs in the grounds. I do not know a fair bit about this as being a Personal Travel advisor I asked to be shown around & also have a contact for room requests in the future for any of my clients.
The entertainment team were fabulous & their show on the last night was great, all clients, reps & the entertainment team were flying home the next day as the hotel was shutting for the winter.
When we were there most of the guests were over 60 there was just a handful of us under that. We met some lovely people & quite a number that were professional complainers & didn't realise that the hotel was no longer a Thomson Gold Hotel, they had booked it themselves off the internet & hadn't twigged then - their own fault & nobody elses.
If this hotel was available through another UK holiday I would book to go again, but as it is Thomson & I found their rep Katy to be uninterested when we had huge delay flying home ( she was 'busy' with the other reps in the pub opposite the airport), they could have kept us at the hotel for 7 hours instead of sitting on the airport floor. Their Customer Services department in the UK are also extremely poor we endured an emergency landing on the outward flight from Birmingham & spent 5 hours at Gatwick awaiting a replacement plane, then with the episode coming home too I felt warranted a letter but they are not interested in their clients just lining their pockets.
If anybody has any questions about this property particuarly the getting around it & rooms allocation please let me know.
- Official Description (provided by the hotel):
- Adults only resort. ... more less
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- Also Known As:
- Atlantica Imperial Hotel Kolimbia
- Atlantica Imperial Resort Rhodes
- Hotel Atlantica Imperial
- Atlantica Imperial Rhodes
- Atlantica Imperial Resort & Spa Rhodes, Greece