I stayed in the Gold Coast Hotel in Dungarvan from Friday 4th to Monday 7th June 2010, (the June Bank Holiday Weekend),
myself and 6 sisters were on a weekend away; we had 3 rooms in total booked, 2 doubles and 1 family room.
The following are the complaints that we have following this stay,
The bins in none of the bathrooms were emptied on any of the days that we stayed.
When we arrived back on Sunday evening after being out all day we found that 2 of the 3 rooms were not locked with 1 of them not even latched.
Sunday and Monday morning our breakfast orders were mixed up(not by the young waitress who could not apologise enough and sorted the mix up out very professionally).
And to cap it all off the noise on Sunday night was totally unacceptable, the noise was still going on at 4.30 in the function room,(which was directly under all 3 rooms that we had) with quite a lot of people fighting, the guards arrived shortly after this. When we complained on Monday morning the man at reception said that they had to take the business when they could, and was not a bit apologetic at first, he did a bit of a u-turn shortly after.
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