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“Gorgeous chocolate! ”
Review of The Chocolate Shop

The Chocolate Shop
Ranked #1 of 2 Dessert in Matlock Bath
Price range: US$1 - US$13
Cuisines: Cafe
More restaurant details
Restaurant details
Good for: View
Dining options: Outdoor Seating
Description: We sell hand-made chocolates,freshly ground coffee, ice-cream and, of course, our Award Winning Hot Chocolate drink in over 20 varieties
Reviewed November 18, 2017 via mobile

Lovely little shop and after bringing some chocolate home will definitely return next year! I loved the feel of this shop and the vintage till!

1  Thank Lulabelle88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 167 reviews

Reviewed November 6, 2017 via mobile

Great shop. Nice owners. I recommend hand made pralines! ❤ As soon as I'm in Matlock, I'll be there.

Thank Julia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 23, 2017 via mobile

Hot chocolate was beautiful however complete rip off, only half full small cup after cream. Male staff member beyond rude to child asking for help, very disappointed

Thank Picky1x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChocolateShop, Owner at The Chocolate Shop, responded to this reviewResponded October 25, 2017

Ridiculous review by Picky1 (even the name suggests foul play) and based on their other reviews to poor businesses who have similar reviews from this person then I am confident that any normal person would happily ignore it.
Details of alleged "rudeness" are too vague to even comment on and would be completely out of character for the "male member of staff" (ie the owner) ... and as for half cup rip-off hot chocolate ....well ...... Over 60 thousand sold and everyone else has been happy !
Move on

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 17, 2017

This is a lovely shop - friendly staff.
The hot chocolate was wonderful - lots of cream and marshmallows - yummy!!
My husband said it was the best he had ever tasted!
Great value for money.

Thank lindaeday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 17, 2017

Went to Matlock bath illuminations last Saturday 9/9/17 and was advised to try the hot chocolate from this store. It was perfect the best i have ever had! The shop is incredible the till is the best i have seen. (reminds me of home alone) So went back again yesterday just for the chocolate (18 miles to get it) And i am going again every week why the illuminations is on. Thank you for been so kind and caring. These guys deserve your custom. Just Fantastic experience for all.
Andy

    • Value
    • Service
    • Food
Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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