The hotel was generally clean and the rooms were a good standard. However, having read a previous review that claimed if you aren't a golfer, you are nobody in this hotel - we can concur.
With the exception of waiting staff and Lara and Oscar on management, we seemed to be a bit of an inconvenience as a family of three including a baby. The manager worked on reception and despite changing us room to a more appropriate child friendly ground floor room, this was the extent of his helpfulness. Beyond that he was not interested, when we were struggling to get places using public transport as this is out of season they never thouh to offer us a transfer to the bus station; too busy with the golfers.
The biggest disappointment was the misadvertising in relation to the indoor pool- over 4 years old only, which is not stated on any literatute. To travel such a long way to use a hotel with a family friendly indoor pool and then be told we cant use it spoiled our trip. Even worse that the hotel simply acknowledged they had misadvertised and agreed we werent the first to point out.
As I reiterated at the beginning of this post; fine if you are a golfer but dont be fooled by the claims of family friendly; this hotel is certainly not.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Priceline and HotelQuickly so you can book your Elba Costa Ballena Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.