Our first impression of the hotel was not that good & this did not change during our stay. The reception would call us as soon as the room was ready but they didn't, the parking was to be paid extra while this was not mentioned to us before, the safe in the room was broken (we had to call 2 times and wait for 1,5 h in the room before somebody came to fix it. The day after it was broken again.). Upon arrival in the restaurant, access was denied (we were given only permit for b&b while we should have had half board. After a copy of the reservation confirmation, the reception corrected their mistake). The pool was very crowded with not enough seats, loud music... All small things but this influenced our experience about the hotel
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