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Reviews (509)
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All reviewssuperior roomair congran canariacleaned every day with fresh towelsa king size bedpool areacomplimentary toiletriesbeach marinabasic roomshopping centremin walkperfect stayfourth floorenglish speaking channelsfollow the roadper dayhotel is in a great location
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Reviewed December 25, 2011

This hotel is situated just some hundred meters from a beautiful beach, in puerto rico gran canaria. The hotel is quiet, som noise from a big road. The hotel is renewed the spanish way, put crap on crap, but overall ok.

  • Stayed: December 2011, travelled as a couple
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2  Thank remibrod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 19, 2011

Me and a friend stayed at Maracaibo in October this year and it was superb! Apartment was lovely, clean, great view. Definitely worth paying the extra for the air conditioning! Lovely pool and pool area and bar, staff were brilliant, really helpful, friendly, did everything they could to make us welcome. We were a bit disappointed that the restaurant was closed for a refurb but since we know we'll definitely be staying here again, we'll get to see it then! And location wise it was great, close to the beach and the Commercial Centre and the harbour, really well placed more or less in the middle of everything. Definitely excellent place to stay.

Room Tip: Third floor and over have the best views.
  • Stayed: October 2011, travelled with friends
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Thank sarah h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 21, 2011

We arranged with hotel to get taxi transfer from the airport for €70 return this was an excellent service I an air conditioned car ad much cheaper than a taxi. We stayed a week in a 2 bed superior apartment on the fourth floor. It was an adequate size for three people and apartment was very comfortable with the maid service 6 days per week. They did an excellent job. The girls on reception were very helpful and knowledgeable especially Liz. We only ate in the complex twice one morning for breakfast food was ok and on the Sunday evening we enjoyed he BBQ night food was excellent. the only negative point is when we stayed for the week thare was very little people staying in the complex this is one of the reasons we didint eat in the restaurant moe as we would be the only ones there. Having stayed in Lanzorote the last 2 years this was our first time in Gran Canaria and our last.We found Puerto Rico very commercialized and the waiters outside the restaurants were very annoying. But overall the service in the Maracaibo was excellent and the apartments were very nice.

  • Stayed: September 2011, travelled with family
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2  Thank Melview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spumanti, Gerente at Maracaibo Aparthotel, responded to this reviewResponded December 4, 2011

Dear Friends,

Thank you very much for your nice visit to our Family Hotel, we appreciate your friendly words and we feel proud of the time you have spend with us.

Since my father (Jose María Mendoza) started our Hospitality in Puerto Rico 43 years a go, Liz has become one of us during the last 20 years and your kind words means a lot to her. We have always build a good relation with our guests and your trust in our Family Hospitality is the best price we could have.

Thank you

Andrés Mendoza

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Reviewed October 26, 2011

had a lovely time in this apartment, booked a one bed ended up in a studio but it was grand, only 2 off us. beds are huge kingsize, bar area was nice not so well stocked had one bottle off bud when i arrived and anytime after i asked for one they had none ,quiet enough but i suppose it was october,not high up out back way couple of steps 10 min walk and your on the strip

  • Stayed: October 2011, travelled as a couple
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Thank lolo43dublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spumanti, Gerente at Maracaibo Aparthotel, responded to this reviewResponded December 4, 2011

Dear Friends,

Thank you very much for your friendly visit, we remember you as a very kind Irish couple that you like to enjoy a nice beer and a glass of dry white wine (next time I´ll make sure to invite you a cold and fresh Budweisser for you).

I must say that you have made our service to you very pleasant and we hope to be able to take care of you in a next future in our Family Hotel.

Thank you

Andrés Mendoza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 19, 2011

OK , so to start , I am really fussy , I guess staying in hotels all over the world makes you wary of whats right and whats not right. This hotel has it all , lovely staff , its clean , the beds are King size , they sell ice , the pool is heated , there is a different barbecue every nite , the owner of the hotel is passionate about food , the reception staff are very cute , the beach is a 5 min walk , flat screen tvs in all rooms , air con if required , and finally cold beer on the tap ! And finally coming soon is "THE MARCO POLO " club with outside jacuzzi's , fine dining , bath robes , massages and chilled champagne and affordable to everyone. Rock on Andreas , you have a great product in the Maracaibo , special mention to Liz,Debs,Angelina,Andreas,all the cooks/cleaning staff and also the very lovely and hard to catch Janette !!!!!!!!!!!! See you all again soon.....AJM

Room Tip: 3rd floor and up
  • Stayed: September 2011, travelled solo
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3  Thank Ashley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spumanti, Gerente at Maracaibo Aparthotel, responded to this reviewResponded December 4, 2011

Dear Good Friend (Buen Amigo)

Thank you very much for your second visit to our Family Hotel, first my my father (José María Mendoza) and on your second very friendly and warm stay with us.

As you know, the Guest is our Best Friend and we appreciate that you understand that the human profile of our Family Hospitality is been always our first priority. Very nice moments are around your visit, specially cooking for you a fresh Dorada Fish with wine in slow natural fire, spending great time with other Italians guests and friends or learning and enjoying about your special time in Greece.

We all thank you for your good personality and it will be a pleasure to welcome you on a next future in the new Marco Polo Spa Restaurant and serve you one of your favourite steaks.

Please, take care and he hope to welcome you again as our best Guest and our good Friend.

Thank you

Andrés Mendoza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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