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Ber C
Broekhuizen, The Netherlands

Charmingly beautiful and wonderfully cozy hotel.

5.0 of 5 bubblesReviewed Oct 11, 2023
We received a great welcome, clear explanations and all amenities provided. The room was beautiful beyond expectations. A charming hotel with an extremely friendly owner. We love this place and will come back!
Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Conny Huser, General Manager at Boutique-Hotel Schlüssel, responded to this review
Responded Apr 17, 2024
Thank you so much for your wonderful feedback!
We're thrilled that you enjoyed your stay with us and that our warm welcome, clear explanations, and provided amenities met your expectations.
It's fantastic to hear that you found the room beautiful beyond your expectations and that you appreciated the charm of our hotel and the friendliness of our owner.
We can't wait to welcome you back!
Best regards
Conny, Gosia & Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed September 12, 2023

It was our first time visiting Switzerland and we really enjoyed our time and our stay. From the room, to the staff, to the breakfast and dinner -- the hotel was a true authentic swiss experience. 5 stars!

Date of stay: September 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Kyle H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Conny Huser, General Manager at Boutique-Hotel Schlussel, responded to this reviewResponded September 26, 2023

Hello Kyle,
we were absolutely delighted to have you with us, and we truly appreciate your kind words. Our aim is to provide you with a home away from home, and it's wonderful to hear that we succeeded in doing just that. We look forward to having you with us again!
Best regards
Conny, Gosia & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 23, 2023 via mobile

A small, clean hotel in an excellent location overlooking Lake Lucerne with very friendly staff.
We paid a premium to stay in a large, loft room and the bed was so uncomfortable and creaky that neither of us slept. They tried to remedy the situation but what was really needed was a whole new bed!
We were also a little annoyed also to find that most people staying were part of an inclusive package whereby bed, breakfast and evening meal were included - and they were paying a special package price. Our bill for the 2 nights and one 3 course meal in the hotel’s restaurant (including a tip and the equivalent of a bottle of wine) cost over £1200.
Too expensive for what we actually got.

Room tip: Look on their website for special package prices
Date of stay: July 2023
Trip type: Travelled as a couple
Thank Lesley W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 9, 2023

We are extremely delighted by our stay at this lovely hotel.
We were s big group of people including 4 kids 3 and half y.o.
Conny and Gosia, the hosts, made impossible to accommodate us and his communication was prompt and active, as well as friendly and with personal touch. Even before reaching the hotel I was sure we will get the best.
The food at the restaurant is utmost! Gosia, the chief, cook a special different menu every day. This I found very special. They prepare the food with many local products, admire for that! The food is more than delicious and deserve a Michelin star.
Elmar was also great with his overall service, lovely guy!
Would love to come back again.

Date of stay: June 2023
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank gavrailm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 29, 2023

Superb location, wonderful and welcoming hostess for whom nothing was a problem. . Simple check-in and check-out. The rooms are clean and very well presented completely Sadly unable to sample to sample the breakfast or dinner.

Date of stay: June 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank iadams2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 29, 2023

Very warm and friendly atmosphere…and delicious food! We stayed one night in the deluxe room and had dinner in the restaurant. All the staff are very welcoming and make you feel at home. Recommended!!

Date of stay: May 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rebekkahamberg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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