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Review Highlights
Too over crowded

Recently took my little one here and it was too over crowed for the size of the place. It was... read more

Reviewed April 11, 2018
mrlacey
,
Potters Bar, United Kingdom
via mobile
Soft play birthday party

The children attended a birthday party at this venue. The centre opens at 10am, and upon arrival... read more

Reviewed October 2, 2017
Travelwell_always123
,
England, United Kingdom
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All reviews soft play value for money lots of fun chicken nuggets climbing frame all ages eye upstairs school children party menu staff portions ball size
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Reviewed April 11, 2018 via mobile

Recently took my little one here and it was too over crowed for the size of the place. It was school holidays and thought it might be busy but my little could hardly move on the fame as it was so busy, would have been better to turn us and others away. The actual site is of medium size but the main climbing frame was pretty basic . Deffenlenty better soft play sites out there.

1  Thank mrlacey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 2, 2017

The children attended a birthday party at this venue. The centre opens at 10am, and upon arrival you check in at the reception and confirm the booking. It generally appeared to be tidy, and the toilets were well kept. Once inside the soft play area, you make your way to the party group. Storage space is limited, as there is nowhere to put shoes, bags, and so on. You have to step over other people's belongings, which seems a little messy and causes confusion. The kids are running around in the soft play area, which is across two levels with a slide which is great as the kids love that.
There is very little in the way of refreshments for the children, before they eat their lunch which is a shame as they do get thirsty and it is really hot in there.
The service from the staff when parents needed something from the bar was poor. There were long queues for things like tea and coffee and snacks . The younger staff did not seem bothered and offered very little in the way of customer service, although the older staff were better, with less attitude.
The food for the kids was served about an hour and a half after arrival which is about 11.30am, which is about right as the kids were really hungry by then as they have to get there so early. But once the food is served, it was ok. After that, it's back to the soft play or you can leave if you wish.
All in all, it was ok, but needs better organisation and there is no parking at the venue. Most parents were using the Tesco car park across the road. Be careful though, as Tesco impose their own regulations on the use of their car park. We would not use this venue again, as there are other similar venues that offer better value for money.

3  Thank Travelwell_always123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 17, 2017 via mobile

Visited on Sunday morning, first thing (10am open.)The entire place was absolutely filthy. Sick on the children's play mat. Sweets on the floor. Pointed out to disinterested staff, actual flippancy and disinterest. Clearly not cleaned from the previous day! Filthy, poor conditions, rotten!

2  Thank alice268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 27, 2017 via mobile

Lovely place to come and play. My niece enjoys coming to play in a safe and secure place with lots of fun and games to participate in. Lovely food and friendly staff.

1  Thank Shannon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 24, 2017 via mobile

Brothers and sisters love it here, most clean soft play I've been to, good food and friendly staff. Recommend to everyone

Thank Tabesh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 23, 2017

A great play centre with a really great looking brightly coloured frame with loads to do and fun routes, the amazing Eye Play projection game which I love more than the kids!! The new menu is fantastic too, very tasty

Thank timtim958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 21, 2017 via mobile

This is by far the best local soft play centre. Clean, tidy and good value for money esp if u get the after school meal deal. Really happy atmosphere and friendly staff. Lovely toddler section for my youngest and brilliant climbing frame for my eldest. Will definitely be visiting again.

Thank jlt29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 21, 2017 via mobile

My children thoroughly enjoyed kid mania , The new up-to-date menu is fantastic too , suitable for all ages as I have twins age 7 and a little boy age 2 .

Thank Jenny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 21, 2017 via mobile

My daughter and I come here regularly and she absolutely loves it!! The staff are always very welcoming and friendly! I would definitely recommend it!!

Thank Maria E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 21, 2017 via mobile

my kids love going kid mania. Staff and management very friendly and professional, the food is absolutely amazing especially the chicken nuggets for the kids as it is proper chicken and no processed, very good potions too, very clean!!!! highly recommend

Thank Mel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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