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“Droit du Seigneur”

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Feversham Arms Hotel & Verbena Spa
Ranked #4 of 4 Hotels in Helmsley
Kettering, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Droit du Seigneur”
Reviewed 5 April 2012

So I'm not Lord Feversham.........but staying here isn't a bad substitute. Actually this was our second visit: the first was the result of a competiton prize, thereby preventing a review as we weren't paying. However it did give us the confidence not to be unduly influenced by some of the more negative comments recently posted. So in we go, to be immediately given a room upgrade by miss smiley receptionist......yes, this has been remarked upon in other reviews but it gives you an instant feelgood factor nevertheless. And from the room you could see the pool: where better to spend some time before dinner in the unseasonal heat of late March. If that wasn't enough, the attentive but never over-solicitous service brought forth any refreshment you could possibly desire......in my case Timothy Taylor's Landlord, contentment by the pint.
Dragging ourselves away, we managed to present ourselves in time for dinner: excellent food, wine & service........enquiries as to the nature of some of the more unfamiliar offerings were met with knowledge & enthusiasm. Peaceful sleep in our large comfortable bed guaranteted.
Breakfast one of those relaxing affairs that sets you up for the day.....and that after the complimentary tea/coffee & newspaper brought to your room earlier. Not being a connoisseur of the Spa culture myself, I rely on my wife to tell me that the treatment she had booked that morning left nothing to be desired and she felt completely reinvigorated......so much so that I was subsequently force-marched to Rievaulx Abbey & back that afternoon. At least we returned in time for more poolside indulgence.
We had the tasting menu that evening, along with the very well-chosen wines by the glass: try as I might I couldn't find anything to criticise.
And now for the downside: the following morning we had to leave. But we'll be back.

.

  • Stayed March 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ImaxJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (292)
Date | Rating
  • English first
  • French first
  • Any
English first
Huddersfield, United Kingdom
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 April 2012

Tried to book a Saturday night only deal for a special occasion. We couldn't do another night due to work commitments. They weren't interested in any reasons as to why, as their policy is they can make more money out of the two night deal, I.e staying Friday/sat or sat/sun and it's the high season. Might be better for their profits, but it's bad PR and we won't be attempting to book again!

  • Stayed April 2012, travelled as a couple
    • Service
Helpful?
3 Thank suzywoozy6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 April 2012

I recently booked a pink lady spa day for two which was £280 and I've never been so dissapointed in a spa package in my life! The treatments were of poor standard, rushed and not worth half the price let alone £280. The spa facilities are small so we did not feel relaxed as it was quite busy and the only pool and hottub is outdoors which is not great when the weather is freezing cold! Also the hot tub is very old and made of wood and the water is a dark colour so we did not use it and no one else was either! The only good point about the day was the lunch which was very good specially the home made puddings so I would come back for a meal and to stay but I would not reccomend the pink lady spa day!

  • Stayed March 2012, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank 998pinklady85998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 March 2012 via mobile

If you're looking for a fancy night or weekend away then this place is highly recommended. It's not cheap but the rooms, food and and service are excellent. The spa is not massive however it has everything you need including a heated outdoor pool and hot tub.

The restaurant is excellent (especially the cheeseboard) and breakfast in bed for no additional charge was awesome.

Highly recommended if you're looking for an indulgent treat.

Stayed March 2012
Helpful?
1 Thank marlonbunyip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suffolk, England
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 28 March 2012

I visited this hotel for the 2nd time, we went for our wedding anniversary as we did last year.
After travelling 4 hours by car we were told that our room wouldnt be ready before 3pm (the stated check in time), disappointing but acceptable (guests have to check out at 11am, 36 rooms - must be a lot of cleaning!). Our room actually wasnt ready until 3.10pm and that was because we insisted! Then on entering the room we found some notes from the previous occupants - they had the same issue.
Apparently one of their top suites - mould growing up the curtain and bird deposits over the glass balcony. Air conditioning that doesnt work - it was unusually hot but wouldnt want to be there in the summer as we had to have the door to the balcony open to keep the room cool. We ate out on the first night - fab little Italian, Gepettos, in the village. Breakfast was a total fiasco - they serve 7.00 to 9.30am, so most people were like us in the dining room at 9am. They couldnt cope. Coffee and toast took 20 minutes, then they took the order for cooked items, which took 45 minutes......oh dear, they ran out of glasses for the juice, then ran out of juice, my soft boiled eggs were hard etc etc. We had afternoon tea - v hard scones, weird cakes and a total rip off at the prices they charge. BUT one of the most annoying things about this hotel (which we didnt experience before) is that it is marketed as a special place, with a pool, spa that you can enjoy as a guest BUT they don't point out that they also have a sign outside of the hotel promoting lunch and drinks at poolside. So, on a hot day the pool area was swamped with people sitting in the sunshine having one glass of wine, whilst guests are paying £240 per person per night to not have a table around the pool or even want to go in the pool with the daytrippers having a good look!!
The spa treatment I had was great, a lovely girl, Kelly - about the best employee I met during our 2 nights.
The 'tasting menu' experience was terrible. We have had tasting menus all over the world - this was tasteless, odd combinations and very very small portions.
The staff - reception, one very nice girl, one blonde misery. The bar staff were nice but inefficient and the restaurant staff were just not up to it.
This is not the experience we had last year at the hotel, I think they have had a change of owner/management and they are downgrading the hotel. Even the flowers were plonked in the vases, no leaves taken off. At those prices they should be able to afford a decent arrangement in the key customer facing areas.
We wont stay there again and am disappointed as not one member of staff even bothered to wish us happy anniversary - something they had done the year before.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank HonestMia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 March 2012

We were greeted by courteous, friendly staff. We were given an upgrade which by the looks of other reviews on here, isn't unusual if they have the room. The meals on both nights were something very special - really recommend the taster menu (although it was the same each night) and a wide ranging and impressive wine list.

Room Tip: Ours was room 2, with stairs to the pool, 2 TVs, an enormous bed and a canny ensuite.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wilkij86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 27 March 2012

I really love this place and have stayed many times,but it is rather expensive as hotel/spas go!
The restaurant,and the food is super,and really is worth the cost.As with most Hotels,the money they make the most profit on is the wine.Be careful,when ordering,you may wish to visit the local wine bar before dinner.
Breakfast is wonderful,especially during the shooting season,the atmosphere from the charismatic,eccentric men all dressed up in their finery,is pure theatre.

Room Tip: Well they are all expensive,but if money is no object book a suite.
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  • Stayed October 2011, travelled as a couple
    • Value
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    • Service
Helpful?
1 Thank DAISY L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Feversham Arms Hotel & Verbena Spa

Property: Feversham Arms Hotel & Verbena Spa
Address: 1 High Street, Helmsley YO62 5AG, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Helmsley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Feversham Arms Hotel & Verbena Spa 4*
Number of rooms: 33
Official Description (provided by the hotel):
Nestled in a picturesque market town by the beautiful North Yorkshire Moors, this elegant Hotel boasts superb dining, full spa facilities, a heated outdoor swimming pool and free Wi-Fi. Surrounded by glorious countryside, this wonderfully secluded retreat is a haven of laid-back luxury and indulgent relaxation. Famous for its welcoming hospitality, it blends the traditional comforts of its Victorian heritage with an irresistible boutique design. Beautiful, peaceful and thoroughly unique, one visit is simply not enough. Guests can choose from a range of 33 individually designed en-suite bedrooms and suites each with their own unique decor, style and character. Cosy and intimately homely, they all feature Egyptian cotton sheets, soft exquisite duck down duvets (or cotton blankets), free Wi-Fi access, flat-screen TV, DVD player, luxurious Anne Semonin toiletries, hairdryer and tea and coffee making facilities. There are accommodation options to suit all purposes, including Small and Classic Doubles, Junior and Deluxe Suites and, for the ultimate indulgence, Luxury Poolside and Spa Suites. Superb food plays a big part in life at Feversham. Here diners can enjoy classically inspired dishes from a menu that draws heavily from fresh local ingredients such as rich Yorkshire game and tasty North Sea fish. It's also home to one of the most talked about cheese trolleys in Yorkshire, traditional afternoon tea in their cosy fireside lounge and an impeccably well-stocked cellar. Throughout the warmer months, dishes can be served poolside on the terrace and gardens. The hotel's award-winning Verbena Spa offers an idyllic haven from the pressures of everyday life. Here guests can kick back, relax and immerse themselves in luxurious indulgence. They offer a range of treatments from manicures, facials and massages through to full spa day experiences. Revitalise and enjoy their famous heat experience with saunarium, aromatherapy room, salt vapour room, monsoon shower, ice cave, foot spa, outdoor heated pool and hot tub. The Hotel is situated in the North Yorkshire town of Helmsley just off the A170. Complimentary on-site parking is available. The city of York is just a 40 minute drive away and it offers excellent transport links to the rest of the country. There is also a local train station at Thirsk, a 25 minute taxi ride away. For those flying in, Leeds Bradford International Airport is about an hour's drive from the Hotel. Beautifully located in the depths of the stunning North Yorkshire Moors the Hotel is the perfect place from which to explore this remarkable area. Yorkshire is renowned as a place of distinct yet diverse appeal, from the majestic Castle Howard to the Gothic seaside town of Whitby, the ruins of Rievaux and Bylands Abbey to luxury designer shopping, Michelin starred restaurants to quaint marketplace tea rooms, there is truly something for everyone. ... more   less 
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Also Known As:
Feversham Arms Hotel & Verbena Helmsley
Feversham Arms Hotel And Verbena Spa
Feversham Arms Helmsley

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