My partner and I took the train from Fort William to Mallaig and on the way we picked up a leaflet detailing all the eating places in Mallaig, and this was the only one that specifically mentioned prompt service. They said they knew people were pressed for time as they had a train to catch. The place looked attractive enough, so we put in our food order at the bar (at about 1.15pm), telling them that we had to be finished by 2pm. This would not be a problem, we were told. Twenty minutes later and when no food had come we cancelled the first course, and obtained a reluctant refund, and an indication that although the kitchen porter had had to leave we would not have to wait much longer. But we did. And waited and waited and waited. When no food had arrived and our train was just about to leave, we managed to get a further refund for the rest of the undelivered meal - although we had to pay for the drinks of course.
With little time left before the train depart, we nipped into the Mallaig Backpacker's lodge, explained our problem and told them we had less than 10 minutes waiting time. The service staff was so efficient and less than 5 mins, we had our food served. Don't ask me how they do it, but they did it ! What a STAR !!! we were so impressed with them - thank you guys !
- Also Known As:
- Chlachain Inn Mallaig, Scotland