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All reviewsalvor villagejacuzzi bathpool arealovely hotelminute walkopen planbean bagsbeanslarge balconysun loungersper daycoffee machinequiet locationcourtesy busyogurtflat screen tvself catering
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Reviewed October 22, 2017

This is a really good hotel just on the edge of Alvor. Close to a supermarket and only approx 10-15 minutes away from the main village area this hotel has everything going for it. Large, open plan, comfortable rooms and large balconies, ours was on the second floor with a glass panelled balcony from which the sea was visible. An improvement here would be either sun loungers or reclining chairs. We stayed for the first time last year and we were really impressed so decided to stay again. We were checked in by the lovely Claudia, who cannot do enough for you..so very helpful and friendly and an easy process from start to finish.
Breakfast is of a good quality with a choice of either English style fry up, with, usually, 3 types of egg (fried, scrambled or hard boiled), or more continental with ham, cheese, bread and fruit etc. An addition, this year, was a selection of jams, spreads,waffles and Scotch pancakes. Tea and coffee are dispensed by 2 machines, which can take a little getting used to, but staff are on hand to assist.
The day to day cleaning of rooms is of a good standard with bedding changed regularly and towels changed daily. Couldn't fault the housekeeping staff, who were very obliging and no request seemed too much trouble.
The kitchen was well equipped with all the pots, pans and cutlery anyone could need unless they were holding a banquet.
The air con. was efficient and quiet and kept the room at a nice temperature when it was particularly hot.
Beds are a little hard by British standards but it didn't stop us having a good nights sleep pretty much throughout our stay ( apart from when the fire alarm activated a couple of times) All in all a very relaxing stay and all the staff we encountered were helpful and friendly. A special thank you to Claudia on reception who goes the extra mile to try and make everything as perfect as possible.
Will definitely stay here again.

Room Tip: Pool view for morning sun.
  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank dronfielddrifter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna H, Diretor-Geral at Luna Alvor Village, responded to this reviewResponded October 31, 2017

Dear Repeater Guests

Once again thanks for your stay in Luna Alvor Village and in name of our staff we are really happy you enjoyed your holiday. We appreciate all your comments and suggestions.
See you then next year...

My Best Regards

F.Leote

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 15, 2017

This is the second time we have stayed at these apartments, reading some of the previous reviews it looks as though they are reviewing the wrong accommodation as we had no complaints and look forward to returning next year.

Room Tip: Some balconies have a concrete front, ask for one with a glass front 😉
  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank P H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna H, Diretor-Geral at Luna Alvor Village, responded to this reviewResponded October 31, 2017

Dear Repeater Guests

Once again thanks for your stay in Luna Alvor Village and in name of our staff we are really happy you enjoyed your holiday.
See you then next year...

My Best Regards

F.Leote

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 14, 2017

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Luna H, Diretor-Geral at Luna Alvor Village, responded to this reviewResponded October 31, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 3, 2017

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Luna H, Diretor-Geral at Luna Alvor Village, responded to this reviewResponded October 13, 2017

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Reviewed October 3, 2017 via mobile

Just arrived 3rd room as paid for pool view " the photographer was very creative as very small outside is pretty grim no views or sun in afternoon on the most awfull balconys . rooms excellent but not place I d stay again rowels tiny just practical deff not 4 * got groungfloor room now for some sun but sewers smell and not s pretty plant in sight it has no atmosphere at all

Stayed: October 2017, travelled as a couple
4  Thank stanholme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna H, Diretor-Geral at Luna Alvor Village, responded to this reviewResponded October 13, 2017

Dear Guests

Thanks for your visit to Alvor and stay in Luna Alvor Village. Sorry but it is dificult to understand really what has been wrong in your stay, however you could request to change of room or even of hotel during your holiday.

Best Regards

F.Leote
G.Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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