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Simone B
Madrid, Spain

Fantastic family hotel experience - Perfect location

5.0 of 5 bubblesReviewed Aug 19, 2022
I spent 6 nights with my family (Mother, Father and our 2 small puppies) and I loved every detail of the Hotel Santa Maria.

All the staff is very helpful and friendly and the facilities are first class (rooms, reception service, restaurants, beach area).

An absolutely beautiful and amazing place to stay. It is truly a 5 stars experience from arrival where we were welcomed with pure class. The room is fantastic, with an amazing view on the sea, which was kept immaculate everyday by the staff. The restaurant (Osteria del Pozzillo) for an evening meal is very elegant with the service again being top level. Also the continental breakfast in the morning is excellent.
Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (309)
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All reviews beach bar lovely hotel an amazing view private beach exceeded expectations beautiful location osteria region del sea
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8 - 13 of 310 reviews
Reviewed June 13, 2022

This is a lovely hotel two minutes walk from the small town of Santa Maria di Castellabate right on its own private beach. We had a suite with full sea view which was lovely, plenty of space, immaculately clean and everything you could wish for. Breakfast was extensive and very good - the only suggestion we have is a screen between one end of the dining room and the lounge area to stop smoke drifting in from smokers whilst eating breakfast. Staff were efficient and extremely helpful, special mention to Elena on reception and the gentleman on night duty who went above and beyond when we need assistance. Highly recommended.

Room tip: Definitely get a room with a full sea view.
Date of stay: June 2022
    • Value
    • Location
    • Service
Thank I1765QSsandrao
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DIREZIONE GHSM, Direttore generale at Grand Hotel Santa Maria, responded to this reviewResponded August 19, 2022

Dear Guest,
thanks for these kind words.
We hope you had a pleasure stay here with us.
Waiting to welcome you again, best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 9, 2022 via mobile

This hotel is located in a beautiful location and offers lovely facilities. The staff are really friendly and accommodating. The food is amazing in both of the restaurants and the beach bar is a lovely relaxing place to unwind. We really enjoyed our stay and would recommend to our friends and family.

Room tip: The taxi transfer costs the same amount as the train. Not many facilities for children but the hotel is very accommodating.
Date of stay: June 2022
Trip type: Travelled with family
Thank FarAway28548290253
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 17, 2021

Wow. Exceeded expectations. As advertised, it's right on a sandy beach, rising five or six stories, all with sea views and balconies you could actually sit on and dry clothes. It has newest feel but with certain decorator touches that show some class. Clean, functional, with views to die for and a sandy beach of your own! Food is quite good. Receptionists are exceptionally helpful. Maria is a particular standout.. Ebikes for rent (E15 day which is real bargain). The village just a few minutes walk away has some very good restaurants (Ligea and le Gatte to name a couple). Not elegant and fancy like Il San Pietro, but this isn't positano either, fortunately. The place to stay. We checked out the competitor Belmonte but it seemed empty with no lights on, and the property was overgrown and out of control

Date of stay: September 2021
1  Thank Bob M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DIREZIONE GHSM, Direttore generale at Grand Hotel Santa Maria, responded to this reviewResponded September 18, 2021

Dear Guest, really thanks for your amazing and detailed review, with all the staff we work every day so that the customer remains satisfied of our services.

All the Best!

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Reviewed July 6, 2021

My family and I had an amazing stay at Grand Hotel Santa Maria. The rooms are graciously furnished, we have really enjoyed the emotional shower and nice quality of bathroom products. The F&B department is the rock star of this hotel. Breakfast offers a great variety of fresh fruits, bakery, eggs cooked à la minute, really WOWed us! L’Osteria del Pozzillo serves very well made dishes for a special dinner straight on the beach. Your team, with their service makes all this even more enjoyable. Special Thanks to Antonio that took very good care of us during breakfast making sure everything was alright. Gaetano with his recommendation about food and for carefully plating our dishes behind the buffet. Thanks also to the Chef for accommodating a very special request that was made with zero hesitation. Great service from Gerardo as well that made our 2 dinner just amazing. Really recommend this place for a family or couple stay. Your staff is genuine and made us feel like at home. My only concern is about the WIFI that was always dropping and we find it unacceptable being in 2021. Overall, you guys are doing a great job and looking forward to see you rocking with 5stars. Thank you!!

Date of stay: July 2021
Trip type: Travelled with family
Thank Saraolivierodubai
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grand Hotel Santa Maria, Direttore generale at Grand Hotel Santa Maria, responded to this reviewResponded July 6, 2021

Dear Guest,

Thank you for having chosen the Grand Hotel Santa Maria as your destination in Cilento Area and thank you for taking the time to share your experience.

We are delighted to learn that you found everything to your complete satisfaction and that the GHSM deserves its 4 stars! It is our constant aim to make our guests feel at home and to make their stay as memorable and comfortable as possible.

I look forward to welcoming you back, hoping that the future stores many more opportunities for you to stay with us.

Kind regards,

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Reviewed June 26, 2021 via mobile

Perfect 4* Hotel for a family stay, comfortable and with everything you need to get some rest and enjoy a wonderful sea view from your room. The staff at the reception, restaurant, bar and beach look after their guests politely and professionally. I would strongly recommend this hotel for a family, with June being the best (and less crowded) period for a stay with kids.

Room tip: Parking is a bit far, however, still at a reasonable distance.
Date of stay: May 2021
Trip type: Travelled with family
Thank Mastery82
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grand Hotel Santa Maria, Direttore generale at Grand Hotel Santa Maria, responded to this reviewResponded June 26, 2021


Dear Guest,

Thank you for having chosen the Grand Hotel Santa Maria as your destination in Santa Maria di Castellabate and thank you for taking the time to share your experience.

I am delighted to learn that you found everything to your complete satisfaction and that the GHSM deserves its 4 stars! It is our constant aim to make our guests feel at home and to make their stay as memorable and comfortable as possible.

I look forward to welcoming you back and hoping that the future stores many more opportunities for you to stay with us.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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