This was our second stay at Heacham Manor. We really enjoy the ambience of the hotel and all staff are welcoming and friendly.
The food is of excellent quality and the main restaurant has a wonderful atmosphere for a relaxing dinner or breakfast.
We thoroughly recommend staying here and will return ourselves soon.
Thank you for taking the time to review your stay with us , and also for your continuing custom. It's wonderful to know that you enjoy your breaks here and that the team make you feel so welcome and at home, the restaurant teams will be especially pleased to hear how much you enjoy the food too. We appreciate your recommendation, and we look forward to welcoming you back for your next visit soon.
Kind regards,
M.McDaid
Guest Experience Manager.
The Pavilion at Heacham Manor is now a super dog friendly eatery.
Unfortunately we looked through the menus given to us and noticed all dishes contained meat..... We only eat cruelty free food.
We asked the server if they had any vegan dishes and she said they had a different menu with vegan choices on and gave us one. Between 4 people..... Why aren't the cruelty free dishes all included on the main menu so it's more inclusive? This would eliminate the uncomfortable situation when out dining that we experienced.
Come on Heacham Manor pop it all together please.
We very much enjoyed the spinach and lentil pie it was delicious.
Thank you for your feedback, we understand your concerns about the menu layout and will consider how to better integrate all dining options to enhance the experience for our guests. We're glad you enjoyed the spinach and lentil pie and look forward to welcoming you again in the future.
Kind regards,
M.McDaid
Guest Experience Manager.
We had a lovely stay. The staff were very attentive and friendly. We requested an extension lead, new hair dryer, another pillow and an iron - all were provided quickly, which was so appreciated. Everyone was more than happy to help - thank you!
Dear Victoria, I am so pleased that you enjoyed your stay with us, it's wonderful that the team were able to help make your stay more comfortable and pleasant. I hope we can welcome you back again in the future.
Kind regards,
M.McDaid
Guest Experience Manager.
My husband and I had a lovely one night stay here after visiting Sandringham. On arrival we booked an evening meal in the Mulberry restaurant and we had a guided tour of the wellness centre which was lovely. Our room no 4 was lovely and spacious with a nice big bathroom with a bath and shower. After making ourselves familiar with the hotel we decided to walk across the golf course to Heacham which was very pleasant. On returning to the hotel we had a drink at the sport's bar overlooking the golf course which was very pleasant. Before dinner we sat outside the bar Hotel with equally lovely views. Our dinner in the restaurant was very nice and the location in the conservatory was georgous with pink and green decor! We had a good night's sleep in a comfy bed followed by a very nice powerful shower. The breakfast in the Mulberry was enjoyable and along with all the staff from receptionists to waiting staff this hotel was a lovely place to stay. I have no hesitation recommending this hotel to future guests. I have no hesitation recommending this lovely hotel to future guests. We'd love to return in the near future. Thank you.
Thank you so much for taking the time to share your experience with us, we are honestly delighted to hear that you and your husband had a lovely stay and enjoyed everything from the Mulberry restaurant to the comforts of your room and our facilities. Your kind words and recommendation mean the world to our team!
We can't wait to welcome you both back for another relaxing visit.
Kind regards,
M.McDaid
Guest Experience Manager
We stayed at the hotel for one night. The room was very nice with a large bathroom. Bed was a bit hard and quilt heavy for a warm night but apart from that it was fine. Lovely meal in the Mulberry restaurant and excellent breakfast. Would recommend.
Thank you so much for taking the time to review your stay with us here at Heacham Manor, I am very pleased to know that you enjoyed both your evening meal and breakfast, I shall pass on your kind words. We are aware that a lighter sleeping option for the warm nights would be more comfortable for our guests, and hopefully will be able to offer that option soon. I am glad that you would happily recommend us and we look forward to seeing you again soon.
Kind regards,
M.McDaid
Guest Experience Manager
