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“Over Serviced”

The Groove Train Burwood
Ranked #5 of 33 Restaurants in Burwood East
Price range: US$11 - US$25
Cuisines: Australian
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Restaurant details
Dining options: Reservations
Description: The Groove Train is a wood fired restaurant, cafe & bar. Opening Hours: 9 am til late - 7 days
Reviewed April 4, 2018

Upon arriving we had 3 different waitresses all ask if we wanted drinks, not once but twice each. Each time we explained that we had just asked another waitress for 5 more minutes. It seemed for 10 minutes we were sending a different waitress away every minute. Not sure if one waitress had our table but it seemed that we had 3 and all were eager to take our order. Trying to get service for desert was a whole different story. Items on menu were apparently no longer available but we weren't notified of this earlier. Desert was hard as a rock. Cream wasn't cream, it was hard and inedible. Groove Train members I believed should receive 10% off but even though the card was scanned full price was charged. Only positive was Calamari were nice and tasty and mousse was soft. Won't be returning sadly.

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Thank AlwaysWantToTravel89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 13 of 79 reviews

Reviewed March 24, 2018

A group of friends invited me to join dinner at The Groove Train Burwood. Because the restaurant is located in an outside corner of the busy Burwood One Shopping centre parking was easy. The service and food is average as similar restaurants in the area.

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Thank Franz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 9, 2018

We went here for breakfast 10.3.18.
We ordered drinks and they came out ok. Then ordered meals and this was a disaster !
We ordered big breakfast without Mushrooms - the meal came with mushrooms. we ordered 2 x avocado / Eggs etc - this was terrible - 1 x piece of toast, avocado was old and they left of half the other ingredients which was stated on the menu.
We spoke to them about this and why there was mushrooms spread over the big breakfast and were told we will a plate so you can pick them off !!!!!!!
Unbelievable.
We didnt make a fuss but when leaving mentioned it to the Manager who tthen abused us and accused us of making the mistake etc etc.
So if you want all of the above go here !!
Absolutely disgraceful.
Poor wheelchair access also.

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Thank tigers7480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 22, 2018

Evening dining can mean looking into the sunset for some diners. Avoid tables with a view to the west unless that seat can be left vacant.

Thank 305rogerf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 1, 2018

Enjoyed a brilliant dinner on Friday 21 December. Food was wonderful and the service was excellent, Very impressed with the lemon meringue! Have had a few visits here and will continue to return. Thank you.

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1  Thank PeteMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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