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Reviews (41)
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1 - 6 of 41 reviews
Reviewed July 3, 2015

stayed in room "josef" - spacious with all equipment for babies - babyphon with a cellular phone, diapers and so on. kids had a seperate room. very nice, new and clean. not loud.
very good animation for babies and kids from 9am to 5pm and 6.30 pm to 20.30 pm
seperate dinner for parents and kids ! food very good !

  • Stayed: May 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Christoph K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 16, 2015 via mobile

Nice place, wonderful attractions for kids, playgrounds, swimming pools, babysitting...what else? The food is excellent, very unusual menu, fresh vegetables, breakfast, lunch, afternoon food break and dinner all included in the price. Relax zone for parents, with indoor and outdoor pools, outdoor whirpool, sauna, fitness area and beauty center (not included)

Stayed: February 2015
Thank alefasi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 5, 2015

we found the hotel great. We have gone there for many years and its always a pleasure to go back. We always feel at home when we go. The service is superb. It has a great atmosphere and its a great family resort

  • Stayed: December 2014, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Harriet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 23, 2014

Booked in March by internet for a week in July. The first room (301) assigned to us was a total disaster. For the four of us it was extremely confined, poorly laid layout, shabby old furniture and a lousy bathroom with old wall/floor tiles painted upon to cover its old appearance. We complained the day after and after some debating we were assigned to a different room (same dimensions but with a much better layout).

As for most hotels in Austria rooms have no a/c therefore on warmer days you'll need to compromise between a keeping windows open for a cooler temperature but be prey for mosquito or sweat throughout the night.

The indoor and outdoor facilities for the children are amongst the best we've ever been to. Perhaps they need to sort out the english speaking barrier within some members of the animators/carers.

The pools with their now famous 100m waterslide were great. Food was good at all times, if not for some little more attention for guests with food intolerance. Drinks are available any time of day and night, you literally help yourself to the choice. The barbeque night was simply gorgeous. Parking is available some 200m away. Most staff ere friendly and helpful unlike the owner who seemed rather snobbish. He should invest in some more smiling to guests who smile at him!

One suggestion would be to have better entertainment for guests in the evening. After dinner there's practically nothing to do. And dinner time is rather early.

All in all a very enjoyable stay that would recommend to families with young children.Most probably we'll try to visit again in winter.

Room Tip: choose the new wing of the hotel.
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank GOH77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 21, 2014

Let me begin with a little background, we where looking for a nice Easter vacation and my daughters spotted the hotel on a magazine for kids, so we decided to give it a try, we went there with another couple with a 1 and a half year old boy, as we were driving we stopped at Salzburg to have a nice walk around, and seems we lost track on time, so when we arrived at the hotel it was after 9:30 pm, they close the reception at 9 pm, but we did not realized that until we arrived. Our first surprise was that they waited for us and also dinner was ready to be served, first impression, GREAT SERVICE. We booked in the new wing of the hotel and the rooms are excellent, also the staff is very friendly, and always available to help! The activities for the kids are awesome and you can also make small trips to the cities around. Facility-wise the hotel is divided in Old and New areas my recommendation is to book the new area, the old rooms need a little work on them, but they are fine. The food is excellent and for the parents at night the bar is very nice, Julio (barman) speaks spanish and he is always willing to help! The whole experience was great and we are planning for a long weekend during winter time for skiing season to go back again! Very recommendable.

Stayed: April 2014, travelled with family
1  Thank Marcos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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