We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$73
US$58
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$92
US$73
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$64
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$74
US$65
Hotels.com
View Deal
  • Free Wifi
  • Free Parking
US$52
US$50
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$68
Booking.com
View Deal
  • Free Wifi
US$57
US$47
Orbitz.com
View Deal
  • Free Parking
  • Free Internet
US$52
US$50
Booking.com
View Deal
  • Free Wifi
Reviews (160)
Filter reviews
160 results
Traveller rating
17
55
36
28
24
Traveller type
Time of year
LanguageAll languages
More languages
17
55
36
28
24
See what travellers are saying:
Filter
Updating list...
4 - 9 of 160 reviews
Reviewed October 29, 2014

Stayed here for 10 nights

The idea is a good one - you have a large room with bed,equipped kitchen area (fridge, microwave, coffee maker,electric rings, sink, dishes), table, chairs and a separate bathroom (toilet and shower), tv and free internet acces

That's in theory......

In reality you get the above but - we had to see 3 rooms before we got 1 that was either not filthy or had a broken shower unit. Even the room we had the microwave turntable was broken making it pretty useless and the internet didn't work but we couldn't be bothered changing again.

It was very very noisy as seeing that there is no ac you have to have the windows open and there was a lot of shouting, slamming of car doors, music etc until well after midnight.

There are also a lot of Disney employees who live in this hotel and they made a lot of noise, so much so that there were signs up in the lobby about them.

Excepting one employee all the others we met were surly with a couldn't care less attitude.

Cleaning was once a week and even then the cleaner didn't empty the bins, after asking we were told that the cleaners didn't empty bins and it was up to us to do it.

Sadly we had paid upfront so we made the most of it but I wouldn't recommend or go back

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank charliehonk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 22, 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Adagio Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
xavier h, Responsable réception at Torcy Marne-la-Vallee, responded to this reviewResponded September 24, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 20, 2014

Hotel was excellent stayed there with another two adults and our room was great , had an upstairs bedroom with bathroom door out to balcony , downstairs there was a toilet and a twin room with bunk beds the sitting room had a pull out sofa and small but very good kitchen no oven , the hotel was clean and breakfast was buffet . This hotel was very close to a large shopping centre which had restaurants in abundance plenty shops and a supermarket . The hotel also had a free bus service to disney which we used frequently excellent value for money .

Room Tip: Hotel was on very quiet street so every room was quiet
  • Stayed: December 2013, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Marietiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
xavier h, Responsable réception at Torcy Marne-la-Vallee, responded to this reviewResponded September 21, 2014

Dear Madam,

Thank you for taking the time to share your opinion about your stay in our Rental Apartment.
My staff and I appreciated your comments, which will encourage us to keep up our efforts to serve our guests and live up to their expectations.
We hope to see you again very soon at an Adagio aparthotel. Please go to adagio-city.com or full details of the destinations we offer, and to take advantage of our best offers.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 8, 2014

We have recently got back from a lovely break to Paris for my birthday. Although unfortunately it started off very poorly. We arrived at the hotel at about midnight and were standing around for about 30 minuets working out how to get in. luckily a person staying in the hotel let us in and explained to use that the staff leave at 9pm! Which we hadn't been informed. Luckily next door is another hotel, which is much better in quality where we spent our first night. The following day when we went to go and 'check in' the guy told who said he was the manager was slightly rude and unhelpful. we then moved all of our luggage to the new room. The room its self was so disappointing. the bedding was really old and scratchy, the room its self smelt of damp, with mould in the corners of the wall (we had a corner room) the bathroom light wasn't working the whole stay and the internet port wasn't working ( you can't access the wifi in the rooms!). We decided to have breakfast the first day there as we were tired and wanted a 'good breakfast' well all I can say for £15 it was very disappointing! We had a bowl of cereal and 2 mini croissants that was it! No way was that worth £15!! I was gob smacked!!

On a positive note though, Disney is only 10 mins away on the train, and costs 6.60 (Euros) which is not bad at all!! To get into the centre of Paris takes about 40 mins and costs 9.10 (Euros) That's just for a return a day travel card costs 16.10 (Euros) we didn't need that as the majority of the large attractions are within walking distance.

Although the hotel was a disappointment, we didn't let it ruin our holiday, but we will not be returning.

Room Tip: Eunsure you double check about the checking in and don't end up in the same boat as us! Don't have breakfast and wait until 9am when Subway opens - or go to the Spar which sells fresh croissants :) The majority of people around the shops speak very little English, so when asking for directions etc it helps if you can speak some french :)
  • Stayed: September 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Kim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
xavier h, Responsable réception at Torcy Marne-la-Vallee, responded to this reviewResponded September 10, 2014

Dear Sir,

Thank you for taking the time to share your opinion about your stay in our Rental Apartment. We are sorry that it did not meet your full expectations, and we would like to offer you a sincere apology.

Rest assured that we will do everything we can to meet your expectations and to provide you with quality service in your next stay.

Yours faithfully,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 5, 2014

stayed here in june for 4 nights to go to disneyland, great location, very close to shopping centre and bus to disney. room was fine, was big enough for 2 adults and 2 kids. the check in staff were nice and friendly and helpful but the housekeeper checking our room as we were checking out was extremly rude!!!! also i have been trying to contact the hotel for the last couple of months on the email adress on the website about something i lost and i have not heard back , maybe if someone from the hotel reads this they could put up a different email address taht someone might actually reply to ???????/

  • Stayed: June 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank 315gnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
xavier h, Responsable réception at Torcy Marne-la-Vallee, responded to this reviewResponded September 6, 2014

Dear Sir,

Thank you for taking the time to share your opinion about your stay in our Rental Apartment. We are sorry that it did not meet your full expectations, and we would like to offer you a sincere apology.

Rest assured that we will do everything we can to meet your expectations and to provide you with quality service in your next stay.

Yours faithfully,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews