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“Great Holiday! Great reps”
4 of 5 bubbles Review of Ibiza Rocks Hotel

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Ibiza Rocks Hotel
Stafford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Holiday! Great reps”
Reviewed 5 June 2012

where to start...rooms are basic but what more do yiou want in ibiza!? we were told the hotel was only half full n all the sunbeds were taken by the pool so could be a problem peak season? the hotel bar dosnt take cash so you need to put money on 1 room key (at reception) there is free WiFi is the reception area and you can pay to get it in your room along with air con.

the staff are great and will ring taxis etc if you dont want to walk down to the front, the cleaners are great n helpfull, yes there is noise at 7/8am when people are getting in but its ibiza and you wouldnt want anything less, the room doors have a shutter system on them so we jammed the door open when getting ready n met new people that way as obv had music on etc, security is quite good no pink band then your not getting into the hotel and the ibiza rocks reps are class sorted all our problems n tickets out Nicole, Jack (great banter), Greg, Nicola and Aimee remember the names as they will help you with what ever you need top top people!

All in all Ibiza opening partys got smashed and i will be going back again this summer!

  • Stayed May 2012, travelled with friends
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Helpful?
1 Thank Rich A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan H, Overseas Delivery Manager at Ibiza Rocks Hotel, responded to this review, 8 June 2012
Hi Rich

Appreciate the review.
You make a lot of positive points about the Hotel and the service we provide.

The noise in the Hotel at night is something that we try to combat by placing extra security guards on patrol from midnight to 8am. Since our Opening Party on 06/06/12 further security is now in place as we appreciate that in Ibiza people come home at all hours of the day whilst others prefer their sleep!

You finish by saying you'll be back to Ibiza this summer so hopefully we'll be seeing you again very soon.

Best wishes
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (213)
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English first
Luton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 June 2012

Just this moment arrived back to the rain in the UK but thought it a must to say how great the Hotel is. There was ten of us and very few had been to ibiza before. There were three reps in particular who were class but i can't remember their names, blonde scouse girl who helped us with our report after being robbed (totally my fault as i left the door wide open before falling asleep on the floor), brown haired blue/green eyes girl pool rep (think she is bantering my mate on Facebook, get in lad) and brown hair bloke entrance rep (helped out a mate with a problem). Music was excellent and shop outside to pick up bits is ideal.

Rooms are basic but not as bad as people make out, too be fair if they were any better they would be lost on you if you intend to get as messy as we did. They don't like you being too noisy late on when you arrive home but certainly there's plenty of banter being thrown around on the balconies before hand.

Sorry to end on a sour note but our only complaint is Lena (bar staff by the pool/rep), she is so rude. Stopped eating there after two days and ate at Wok (great food, defo worth a visit, also guy is sound)at the front. I'll describe her so no one has to come in contact with her, dyed blonde hair with ginger roots from scotland and a name badge that says Lena. Stay well clear.

Anyway adios!!!

  • Stayed June 2012, travelled with friends
    • Value
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Helpful?
3 Thank Stuart C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan H, Overseas Delivery Manager at Ibiza Rocks Hotel, responded to this review, 8 June 2012
Hi Stuart

Glad you got home safely. I remember your group as I assisted when the items were taken from your room. I'll make sure I pass your thanks onto the Host Team and let them know you enjoyed your stay with us.

The final comment you made about a member of our bar staff is very concerning and I can assure you that the matter will be taken further and the appropriate action taken.

Hope to see you again next year.

Best wishes
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London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 May 2012

Everything about Ibiza rocks ROCKED!! From pool area to rooms and location was just what me and my friends had in mind. Our rooms were spotless and I didn't see anything wrong with anything. Staff were friendly and we just had a party weekend in a comfortable and fun hotel.

  • Stayed August 2011, travelled with friends
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Helpful?
Thank Daniel1235431
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan H, Overseas Delivery Manager at Ibiza Rocks Hotel, responded to this review, 4 June 2012
Hi Daniel

I'm happy to hear you enjoyed your weekend at Ibiza Rocks Hotel.
We're always aiming to improve the service we provide to our customers so your comments are appreciated and will be passed onto the staff at the Hotel.

Hope to see you again soon.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2012 via mobile

We are currently staying here on our stop in Ibiza during our all guys Euro trip. This is my first time to Ibiza so I really did not know what to expect, but I am defiantly glad we did our research and stayed at Ibiza rocks. The atmosphere is great, good music in the lobby, good people (Ask for Greg, he's a great help), nice pools, and great guest. Definitely bring as little clothes a possible as the dress code is beach style. Fun times, will definitely come back!

Stayed May 2012, travelled with friends
Helpful?
1 Thank Floyd A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan H, Overseas Delivery Manager at Ibiza Rocks Hotel, responded to this review, 29 May 2012
Hi Floyd

I'm happy that you're enjoying your stay and thanks for the kind comments.
If there's anything else you need whilst you're here get in touch with the Host Team who'll be able to help you out.

Enjoy the rest of your trip.

Best wishes
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1 review
Reviewed 26 May 2012 via mobile

I stayed here for a stag party from the 21-25 may and it was well worth it. The only problem is that we were early for the season and there was nothing on at the hotel I would have enjoyed it more if they at least had a dj or something. The staff were great and so were the reps especially Nicole who helped a lot, thanks guys.

  • Stayed May 2012
    • Value
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Helpful?
Thank Tommy0802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan H, Overseas Delivery Manager at Ibiza Rocks Hotel, responded to this review, 28 May 2012
Hi Tommy

Thanks for the comments. Our entertainment programme starts in time with our Opening Party on the 6th June, however we do have our Resident DJ now playing on a daily basis poolside, I think you must have missed him by a day or so.

Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kildare, Kildare, Ireland
1 review
Reviewed 24 May 2012

only back from ibiza rocks 2 days and i am saving already to go back... the place was so clean and you get ur room cleaned everyday, and the cleaning staff were so nice they cleaned around u when u were asleep n give u fresh towels everyday.. the place is so safe, u get a band when u get der, so people on the streets cant just walk in. the reps. were very helpful telling u wat was on n the best places 2 go n got u tickets 2 all the party's... the staff r so friendly, it was like making new friends, greg 1 of the reps came 2 us everyday 2 make sure we were making the best time of r holidays n him n jack known all the best spots and best prices...

Room Tip: get the rooms a front of the big pool, u get 2 chat 2 all the people around u and its a better laugh...
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  • Stayed May 2012, travelled with friends
    • Value
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Helpful?
Thank Kimberley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan H, Overseas Delivery Manager at Ibiza Rocks Hotel, responded to this review, 25 May 2012
Hi Kimberley

We operate a strict guest only policy to ensure the safety of all customers in the Hotel so I'm glad you felt in a safe environment.

Our Host Team (reps as you mentioned), are on hand to help you get the most out of your stay with Ibiza Rocks so I will pass your thanks on to Greg and Jack especially. I'm sure they'll be happy to hear from you. Ibiza Rocks Hotel housekeeping don't usually enter a Hotel room when there are guests asleep inside but they'll always drop off fresh towels for you.

Hopefully if you save enough we'll see you back here later this year!

Best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milton Keynes, England, United Kingdom
1 review
Reviewed 24 May 2012

Went to Ibiza Rocks for a stag and what a stag it was! Hotel staff were friendly, our room was pretty good for the price we paid. Will have to go back during the peak season as the gigs look like they would be epic! The hotel was less than 5 mins walk to the west end and has plenty of shops and restaurants near by and the beach about 10 mins walk away.
And a special thanks to Amy for being such a lovely girl. Helped us find the places we want to go n everything. Will be back in September hopefully!

Room Tip: Room 135 was good for the price!
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  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan H, Overseas Delivery Manager at Ibiza Rocks Hotel, responded to this review, 25 May 2012
Hi James

Thanks for the positive comments, they're much appreciated.
I'll be sure to pass on the message to Amy and let her know you had a good time.
Hopefully we'll see you back in September when we've got Bloc Party, New Order, Example, Two Door Cinema Club plus Zane Lowe & Mark Ronson to name but a few!

Best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibiza Rocks Hotel

Property: Ibiza Rocks Hotel
Address: Calle Cervantes 27, 07820 Sant Antoni de Portmany, Ibiza, Spain (Formerly Club Paraiso Mediterraneo)
Region: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Kitchenette Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Family Hotel in Sant Antoni de Portmany
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibiza Rocks Hotel 3*
Number of rooms: 368
Official Description (provided by the hotel):
IT’S MORE THAN JUST A HOTEL, IT’S A LIFESTYLE With a weekly event programme featuring a mix of EXCLUSIVE pool party residencies and live shows from the world’s biggest and freshest artists, get ready to soak up the incredible atmosphere this summer and watch Ibiza’s number one party Hotel come alive around you. Featuring 368 rooms, 2 sun-soaked swimming pools, multiple bars and restaurants, a supermarket, Rocks merchandise shop and free WiFi throughout the hotel, we’ve got you more than covered. Plus, thanks to the expert guidance of our Host Team, you can get the inside track on the best Ibiza beaches, bars, parties and clubs, at the best prices. Located in the heart of San Antonio, Ibiza Rocks Hotel is just a short walk to the iconic Sunset Strip, bars and beach. Or if you want to explore other parts of the island by day and hit Ibiza’s famous super clubs, by night there’s a dedicated taxi rank at the hotel entrance and bus station just a few minutes away. Get ready to live the Rocks life! ... more   less 
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Also Known As:
Hotel Ibiza Rocks
Club Paraiso Ibiza
Hotel Paraiso Ibiza
Ibiza Rocks Hotel Spain

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