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“coconut bay st lucia”

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Coconut Bay Beach Resort & Spa
Ranked #1 of 4 Hotels in Vieux Fort
Reviewed 24 September 2012

The holiday was just perfect. All staff were fantastic but special mention should go to Paul Chinn, Petulia, whose greeting at the restuarant was perfect. Mr g Vitallis who was just so helpful and finally to Giselle who kept our room in perfect condition.

  • Stayed: September 2012, travelled as a couple
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1  Thank mahoney199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William104, General Manager at Coconut Bay Beach Resort & Spa, responded to this reviewResponded 28 September 2012

Thank you very much for your kind comments following your recent stay at Coconut Bay. All the team mentioned have been commended for a great job.

We will be very happy welcoming you again!

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4,056 - 4,062 of 6,190 reviews

Reviewed 24 September 2012

I stayed in August for 2weeks with my husband and 17 year old twins.We had a nice welcome at the hotel cool towels and a glass of punch.Our rooms were not ready so we went for a walk around hotel.Lots of room to sit,and pools clean.When we got our rooms,they are basic as is bathroom both really need decorating and updating.We had ground floor rooms which was nice to sit on patio.Food was much better then I thought it would be,choice for everyone.You can get food and drinks all day and evening at the grill bar,though be ready for a wait,they need more staff.Go and see the donkeys and spot the dog if you are a animal lover.I felt sorry for them in the heat and lots of the time no water.I would not recommend this hotel for a honeymoon though you can get married there lots of kids because of watermark and kids club.

Room Tip: If you are a couple or a family with older children ask to stay on the harmony side of hotel.It is n...
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  • Stayed: August 2012, travelled with family
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Thank Julie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2012

My boyfriend and I spent three days at the resort and our first impression was how friendly the staff were. We couldn't stand at the Front Desk for more than a few seconds before someone attended to us with a smile. On our first night there were dined at Silk Chinese restaurant, and my word! We were blown away! The ambiance, the decor, the cuisine, the staff (especially Gina and Ima) were amazing!!!

On our second night we dined at Calabash Caribbean restaurant. The staff really made our night special when they all came out and sang happy birthday to my boyfriend. Thank you to lovely dark skinned young lady who served as our hostess, waitress and lead singer for happy birthday!! . Shayan at the Front Desk was so good to us. He had our room nicely decorated while we were out. Thank you so so much!

  • Stayed: September 2012, travelled as a couple
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2  Thank Francillia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William104, General Manager at Coconut Bay Beach Resort & Spa, responded to this reviewResponded 28 September 2012

Thank you for your glowing comments – I will make sure they are passed on to the team. I’m very glad to hear that we succeeded and that you enjoyed your special weekend with us.

Look forward to seeing you next time!

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Reviewed 22 September 2012

I spent a weekend @ this resort with my fiance for his birthday and words just can't express how wonderful my time there was well spent, the staffs were very friendly, room was up to standard, ohhhhhh the beach grill and bar my fiance just couldnt stay away, 2013 I'm certainly making coconut bay my wedding spot.

  • Stayed: September 2012, travelled as a couple
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3  Thank Vvee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William104, General Manager at Coconut Bay Beach Resort & Spa, responded to this reviewResponded 24 September 2012

Thank you very much for your positive review. We are happy to learn that you and your fiancé had a very enjoyable weekend with us and we do hope to welcome you again at Coconut Bay.

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Reviewed 21 September 2012

We stayed here for 2 weeks staring on the 20th August. From disembarking our flight we were greeted at the hotel with a cocktail within 30 mins, so that was a big plus!There were 4 of us in the party Me, my wife and our 2 boys aged 13 & 16.

We all had a fantastic time. All the staff were great, very friendly, curtious and approachable. We had a couple of problems but these were sorted out immediatley. If you don't mention it to the staff how can they resolve it for you.

The hotel is clean, the food is varied and tasty. We ate at all of them and there was enough to choose to keep all happy. The pools, slides and lazy river where all fun.

The only disapointment for us was the seaweed! Although the beach was constantly cleaned it was a problem and my boys and I do love snorkeling. I hired a car and we went over to the Caribbean side, where they don't have this problem and the snorkeling was amazing.

Apart from that we all had a great chilled holiday with many fond memories.

Well done to all at Coconut Bay, you're doing a fab job!

Room Tip: We stayed on the top floor in Splash room 428. Very clean good views and quiet. Always had hot water...
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  • Stayed: August 2012, travelled with family
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2  Thank Tappy-WestSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William104, General Manager at Coconut Bay Beach Resort & Spa, responded to this reviewResponded 22 September 2012

Thank you for choosing Coconut Bay for so an important moment like holidays. We are delighted that you enjoyed your stay with us.

Thank you very much for your positive comments regarding our cuisine and the amiability of our staff both elements are of prime importance to us at Coconut Bay. For us it is very important that our guests feel welcome.

Your feedback motivates us to continue working with enthusiasm, ensuring that all our guests enjoy their stay with us.

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Reviewed 20 September 2012

My wife & I bought groupon getaway to this resort. It was so much fun, the staff - super courteous, the amenities - awesome, the pool - amazing! We just had a lovely time being there. The food was delicious and drinks were okay. It was about having fun and enjoying each other - and this place was great. We are going to go back and take our kids with us - Coconut Bay did a wonderful job!!!!!

Room Tip: Both ocean front and garden rooms offer great views. Go with the ocean view - very pretty!!
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  • Stayed: August 2012, travelled as a couple
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4  Thank AbbasQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William104, General Manager at Coconut Bay Beach Resort & Spa, responded to this reviewResponded 22 September 2012

Thank you very much for your positive review. We are happy to learn that you had a very enjoyable holiday in our Resort and do hope to see you soon again at Coconut Bay.

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Reviewed 20 September 2012

My husband and i have just returned from the Cocount Bay, it was an amazing vacation. I am not sure what people find to complain about here, all i can think is that they must have very different expectations of the caribbean to me, this is not a big flashy American style hotel or a Sandals style resort (thankfully), its a laid back charming property.

Firstly the less than perfect... the Beach, well actually the beach is fine but the sea is a little murky, its not dirty just churned up a bit due to the fact its the Atlantic, so if perfect white sand and crystal clear water is your main reason for chosing a resort then the Coconut bay is not for you.

Also BA use this as a crew hotel, some of the BA staff really do need to remember that they are in a service industry and as such should give a little more respect to the hotel staff, the crew do get a bit noisy and can be annoying, we also saw a very drunken BA crew member be really rude to some of the bar staff.

Now the Good, we were on the Splash side, the room was big, comfortably furnished and spotlessly clean the housekeeping team do a great job, Valerie kept our room clean and tidy. A/C was effective, lovely cool room and a nice big ceiling fan meant we were cool and comfortable, sheets/pillows clean and the bed was comfortable. The fridge in the room was stocked daily with bottle water.

Food in all the restaurants was very good, we particularly liked the Calabash (top tip try the flying fish and pork belly ) and Silk and ate in the a la carte restaurants 7 nights out of 9 we never had a problem booking the time we wanted or the restaurant, service in all the restaurants was excellents, in particular Janette, Onita and Gina were all great, service with a smile, they really looked after their guests.

The bars were well stocked and again excellent staff, Kay in the swim up pool bar was really lovely and lots of fun, Fatta and Mitch were also great bar men, they make fab cocktails, my favourite was the Dirty Banana.

The pools were well kept, getting a sun bed was never ever a problem, you can get clean towels as often as you need.

The entertainment was pretty good, again if you are looking for top of the range acts - go to Vegas, St Lucia is a small island and the hotel uses talented locat people the enterainment ranges from single singers to large bands and there really is something for everyone.

The biggest asset this hotel has is its staff, every member of staff we met with was polite, efficient, kind and usually great fun, i hope the management of this hotel realise how great their team is.

If you are looking for a laid back chilled holiday with good food and great service then go visit the coconut bay, and if you do go don't forget to go visit the lovely donkeys and take them a couple of apples and of course a sausage from breakfast for the sweet old dog that hangs out with them

  • Stayed: September 2012, travelled as a couple
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5  Thank tracey b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William104, General Manager at Coconut Bay Beach Resort & Spa, responded to this reviewResponded 22 September 2012

We have taken note of your comments made on your stay with us. We are delighted though that you were able to have a good time with us and that you enjoyed our services and facilities. All team members mentioned have been commended for the wonderful service extended to you.

We hope to have the opportunity to welcome you back to Coconut Bay.

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Additional Information about Coconut Bay Beach Resort & Spa

Address: Beanfield, Vieux Fort, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Vieux Fort Quarter > Vieux Fort
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Vieux Fort
Price Range: $387 - $1,102 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Coconut Bay Beach Resort & Spa 4.5*
Number of rooms: 250
Official Description (provided by the hotel):
Situated on 85 acres, Coconut Bay Beach Resort & Spa offers two worlds in one prominent oceanfront setting along St. Lucia's exotic south coast. Located closest to the international airport and the island's most exciting attractions, this all-inclusive resort features: 250 air-conditioned rooms, complimentary WIFI, 8 restaurants plus beach grill, 7 bars including swim-up pool bar, 5 pools (including 2 adults only), 1 mile of beach, complete fitness centre, oceanfront spa, the island's largest waterpark, supervised Kidz Klub, paintball, kitesurfing, snorkeling, kayaking, stand-up paddle boarding, daily activities, nightly entertainment and much more! Designed to please all ages, this casually Caribbean, incredibly all-inclusive retreat is perfect for singles, families, couples, weddings or honeymoons. ... more   less 
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Also Known As:
Coconut Bay Resort St Lucia
Coconut St Lucia
St Lucia Coconut Bay Resort
Coconut Bay Resort All Inclusive
Spa Coconut Bay
Resort Coconut Bay
Coconut Bay Beach Resort St Lucia
Coconut Bay Resort Spa St Lucia
Coconut Bay Beach Resort & Spa St. Lucia/Vieux Fort

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