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2 reviews
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Holiday Rental House -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Vieux Fort, Vieux Fort Quarter, St. Lucia

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Luciana T
Katy, Texas
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not ready for public rental”
Reviewed July 16, 2016 for a stay in June 2016

The people around were very nice but my stay was not pleasant. The owner would take care of the issues but we shouldn't have those issues we encountered. Also make sure how many guests you put. They charge extra I ended up with a big bill.

Value Rooms
Location Cleanliness
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
18 Jul 2016
Ms. Luciana Theodore booked for 2 guests and was charged accordingly by TripAdvisor. The entire house including the Master bedroom was prepared for them. Upon arrival a day prior to her booking date, there were 4 guests. I reminded her that she only booked for 2 guests as well as the payment policy on TripAdvisor. She agreed to pay for the additional guests and for her additional night. Afterwards, more people kept arriving and Ms. Theodore requested all the rooms in the house and agreed to pay for these further additional guests.
The few issues that she claimed she encountered were as a result of the house being overcrowded with way more than the 6 people than it can accommodate. These issues were irrelevant as she kept asking for more paper towels, toilet paper, power strips, etc., which I readily assisted her with. The power strip was destroyed the next day and replaced by me. Imagine at 10pm one night, Ms. Theodore informed me that the solar hot water had run out.
Ms. Theodore was not charged the full rate for the extra guests. She was only charged for 3 of her many guests at discounted rates and for certain days. Ms. Theodore IS NOT an honest guest and she tried to manipulate the system and the rental policies as she knew well in advance that she was going to have many guests.
Her review is based on the fact that she was charged for some of her additional guests. There were no extra charges.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
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